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Primary Functional Area : Life Cycle Logistics
According to para 5.1.3.2 of the Defense Acquisition Guidebook (DAG) entitled Product Support Manager (PSM), “the day-to-day oversight and management of the product support functions are delegated to a product support manager who is responsible for managing the package of support functions required to field and maintain the readiness and operational capability of major weapon systems, subsystems, and components. This includes all functions related to weapon system readiness."
"The Secretary of Defense shall require that each major weapon system be supported by a product support manager…" to "maximize value to the Department of Defense by providing the best possible product support outcomes at the lowest operations and support cost." -- FY10 NDAA, Section 805
On October 7, 2009, House-Senate Conference Committee Agreement was reached on the Fiscal Year 2010 National Defense Authorization Act (NDAA), and the next day, the House approved the FY2010 Defense Authorization Conference Report. It was signed into law (P.L. 111-84) by the President on October 28, 2009. Amended several times in the next several years, on January 3, 2013, President Obama signed into law the National Defense Authorization Act of 2013, Public Law 112-239 (P.L. 112-239). Section 823 of the FY13 NDAA entitled "Codification and Amendment Relating to Life-Cycle Management and Product Support Requirements", officially repealed Section 805 of the National Defense Authorization Act for Fiscal Year 2010 (Public Law 111-84) and amended Chapter 137 of title 10, United States Code (as amended by section 331) to add the following new section: "Sec. 2337. Life-cycle management and product support." This codifies in statute (10 U.S.C. 2337) the "Life-Cycle Management and Product Support Requirements" governing the Product Support Manager (PSM).
10 U.S.C §2337. Life-Cycle Management and Product Support paragraph b(1) that states "the Secretary of Defense shall require that each major weapon system be supported by a product support manager in accordance with this subsection". Paragraph b(2) lists nine statutory responsibilities of the PSM, stating that "a product support manager for a major weapon system shall-
- develop and implement a comprehensive product support strategy for the weapon system;
- use appropriate predictive analysis and modeling tools that can improve material availability and reliability, increase operational availability rates, and reduce operation and sustainment costs;
- conduct appropriate cost analyses to validate the product support strategy, including cost-benefit analyses as outlined in Office of Management and Budget Circular A–94;
- ensure achievement of desired product support outcomes through development and implementation of appropriate product support arrangements;
- adjust performance requirements and resource allocations across product support integrators and product support providers as necessary to optimize implementation of the product support strategy;
- periodically review product support arrangements between the product support integrators and product support providers to ensure the arrangements are consistent with the overall product support strategy;
- prior to each change in the product support strategy or every five years, whichever occurs first, revalidate any business-case analysis performed in support of the product support strategy;
- ensure that the product support strategy maximizes small business participation at the appropriate tiers; and
- ensure that product support arrangements for the weapon system describe how such arrangements will ensure efficient procurement, management, and allocation of Government-owned parts inventories in order to prevent unnecessary procurements of such parts."
- identify obsolete electronic parts included in specifications for an acquisition program and approve suitable replacements for such electronic parts (Note: from Public Law 113-66 (FY14 NDAA), Sec 803)
10 U.S.C §2337. Life-Cycle Management and Product Support also clarified the roles, responsibilities, and definition of the Product Support Integrator (PSI) under Performance Based Life Cycle Support (PBL) arrangements by stating that ''product support integrator means an entity within the Federal Government or outside the Federal Government charged with integrating all sources of product support, both private and public, defined within the scope of a product support arrangement." This is important, both from how DoD plans, develops, fields, and manages product support and sustainment of its major weapon systems, and how Performance Based Life Cycle Product Support (PBL) arrangements are managed and executed in the future.
The law mandates that:
- the Secretary of Defense issue comprehensive guidance on life-cycle management and development/implementation of product support strategies for major weapon systems;
- each major weapon system be supported by a product support manager (PSM); and
- each PSM position be performed by a properly qualified member of the armed forces or full-time employee of the Department of Defense
DoD policy implementing P.L. 111-84, Section 805 (and subsequently 10 U.S.C. 2337) was originally contained in "Directive-Type Memorandum (DTM) 10-015 – Requirements for Life Cycle Management and Product Support", initially issued October 7, 2010, with several subsequent extensions (Note: the issuance of the Interim DoDI 5000.02 in November 2013 officially rescinded DTM 10-015).
In addition 10 U.S.C. §1706. Government Performance of Certain Acquisition Functions states "It shall be the goal of the Department of Defense and each of the military departments to ensure that, for each major defense acquisition program and each major automated information system program, each of the following positions is performed by a properly qualified member of the armed forces or full-time employee of the Department of Defense (to include)...(7) Program lead product support manager".
Other related references include:
- DoDI 5000.02, Operation of the Defense Acquisition System dtd 7 January 2015 (Enclosure 6 - Life Cycle Sustainment) addresses the duties and responsibilities of the Product Support Manager in support of the Program Manager. The responsibilities reflect those found in 10 U.S.C. 2337 and provide amplifying instructions.
- Defense Acquisition Guidebook (DAG) (Para 5.1.1.1. and para 5.1.3.2) Product Support is defined by the DAG as "the application of the package of integrated logistics elements and support functions necessary to sustain the readiness and operational capability of the system. While it varies by organization typically, the product support package (PSP) includes the logistics elements..."
- DoD Directive 5000.01 (Paragraph E1.1.17). DoDD 5000.01 requires program managers (PMs) to "develop and implement performance-based product support strategies that optimize total system availability while minimizing cost and logistics footprint. Sustainment strategies shall include the best use of public and private sector capabilities through government/industry partnering initiatives, in accordance with statutory requirements."
- DoD Directive 5000.01 (Paragraph E1.29) "The PM shall be the single point of accountability for accomplishment of program objectives for total life cycle systems management, including sustainment"
- Joint Capabilities Integration and Development System (JCIDS) Operation Manual "Life Cycle Management is the implementation, management, and oversight, by the designated Program Manager (PM), of all activities associated with the acquisition, development, production, fielding, sustainment, and disposal of a DOD system across its life cycle."
- Key Product Support Definitions (including LCM, PSM, PM, PSP, PSI, PSA)
- A wide-range of PSM-related references, resources, policies, guidance, tools, training, and recognition can all be found on a comprehensive Product Support Manager (PSM) website on the DAU Logistics Community Practice (LOG CoP). The PSM site also includes the Principal Deputy, Assistant Secretary of Defense for Logistics & Materiel Readiness (L&MR) Memo "Product Support Manager Career Development Roadmap" (26 May 15).
Defense Acquisition Guidebook, Policies, Directives, Regulations,
Laws
[Suggest Change]
- 10 USC §2337. Life-Cycle Management and Product Support
- 10 U.S.C. §1706. Government Performance of Certain Acquisition Functions
- Fiscal Year 2010 NDAA, Section 805 (Public Law 111-84)
- Fiscal Year 2013 NDAA, Section 823 (Public Law 112-239)
- Fiscal Year 2014 NDAA, Section 803 (Public Law 113-66)
- DoDD 5000.01, The Defense Acquisition System
- DoDI 5000.02, Operation of the Defense Acquisition System
- Defense Acquisition Guidebook (DAG) (Chapter 5)
- DoD Instruction 5000.66 Operation of the Defense Acquisition Workforce Education, Training, and Career Development Program (Scheduled for Revision)
- USD AT&L Policy Memo "Strengthened Sustainment Governance for Acquisition Program Reviews" (April 5, 2010)
- USD AT&L memorandum entitled "Government Performance of Critical Acquisition Functions" (August 25, 2010)
- Key Product Support Definitions
- Key Product Support Statutory References
- USD(AT&L) Policy Memorandum "Key Leadership Positions and Qualification Criteria" (November 8, 2013)
- Principal Deputy, Assistant Secretary of Defense for Logistics & Materiel Readiness (L&MR) Memo "Product Support Manager Career Development Roadmap" (May 26, 2015)
- Principal Deputy ASD(L&MR) Policy Memorandum "DoD Product Support Manager Mandatory Training Requirement", February 1, 2016)
Best Practices, Lessons Learned, Stories, Guides,
Handbooks, Templates, Examples, Tools
[Suggest Change]
Guides & Handbooks:
Tools, Templates & Articles:
- CLL 001 Life Cycle Management & Sustainment Metrics
- CLL 005 Developing a Life Cycle Sustainment Plan
- CLL 008 Designing for Supportability in DoD Systems
- CLL 011 Performance Based Logistics (PBL)
- CLL 012 Supportability Analysis
- CLL 036 Product Support Manager (PSM)
Life Cycle Logistics Career Field Certification & Core Plus Development Guides. A variety of Defense Acquisition Workforce Improvement Act (DAWIA) certification and executive level non-certification training courses have direct bearing on Product Support and PSM success, including (but not limited to):
- LOG 102 System Sustainment Management Fundamentals
- LOG 206 Intermediate System Sustainment Management
- LOG 211 Supportability Analysis
- LOG 235 Performance Based Logistics
- LOG 340 Life Cycle Product Support
- LOG 350 Enterprise Life Cycle Logistics Management
- LOG 465 Executive Product Support Manager's Course
- ACQ 405 Executive Refresher Course
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Page Information
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Page Views
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15,601
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Created on
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6/4/2010
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Modified on
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8/15/2016
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Last Reviewed
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3/30/2016
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