Contact for Heating Assistance:

E-mail
HAP Staff

Phone:
1-800-470-3058

465-3058
(Juneau)

Benefit Information Hotline:

1-888-804-6330
(Outside Anchorage)

269-5777
(In Anchorage)

Fax
907-465-3319

Toll Free Fax
1-888-282-3319

Address:
350 Main Street, Suite 317 
Juneau, AK 99811-1700

Heating Assistance Program (HAP)

The program is open from October 1, 2012 until April 30, 2013. If you received heating assistance this year, a new application should be sent to you.

If you are looking for assistance with a utility deposit and you live in subsidized housing, you can download the application here.

If you have questions about your benefit, please contact our IVR Hotline at 1-888-804-6330 or 269-5777 in the Anchorage area. You can also contact our office at 1-800-470-3058, option #5.

Heating Assistance News

• Conserve Energy And Stretch Your Heating Assistance Dollars (PDF)
• Heating Assistance application for winter 2012-2013 (PDF)

It is easy to apply.  You can pick up an application at any Department of Public Assistance office, download one at the link at the top of the page or call 1-800-470-3058 to request an application by mail.  It can take up to 45 days to process your application.  The fastest way to receive benefits is to make sure your application is completed in full and you have attached any necessary documentation.  Payments are made directly to your heating vendor and a notice will be sent to you informing you of your benefit amount if you are found eligible. 

If your gross monthly income* is less than the amount below, you may qualify: 

*Payments from the Senior Benefits Program and the PFD do not count as income.

 

Heating Assistance

Helps households pay a portion of home heating expenses. The program runs from October 1 through April 30. Households with elderly or disabled members may apply from September 1 through April 30. All other households may apply beginning October 1st. The first benefit checks will be processed on November 1, 2012.

Subsidized Rental Housing Utility Deposit (SRHUD)

Helps pay a utility deposit when households are moving into Section 8 or subsidized rental housing, provided that heat is included in the rent. Applications for the Subsidized Rental Housing Utility Deposit are accepted throughout the year.

2012 SHRUD Program application. This application is used for the Subsidized Rental Housing Utility Deposit (SRHUD) program.

2012-13 Heating Assistance Program application. Applications can be submitted starting October 1, 2012 until April 30, 2013.

An average of the prior 12 months income is used for self-employed and seasonal occupations. Use the chart to help you decide if you should apply for the 2012- 2013 winter season:

Note: documents followed by must be viewed and printed with Adobe Acrobat. You can download a copy of this application free at: Adobe Acrobat READER

• Frequently Asked Questions
• Areas Served by Tribal Organizations
• Tips for how to avoid delays with your application
• What if I have a disconnect notice or I am out of fuel? 
• Would you like to lower the cost of heating your home?
• Low Income Home Energy Assistance Detailed State Plan - 2013
• LIHEAP Integrity Supplement (2013)
• Fraud brochure - Learn how to report fraud
• Send an E-Mail Message to the Heating Assistance Program

NOTE: Completed forms can not be returned over e-mail. E-mail should be used with discretion when relaying or requesting confidential or timely information, as documents may be delayed or rerouted and breaches of document confidentiality may occur.