Consumer Reports is an independent, nonprofit organization that works side by side with consumers to create a fairer, safer, and healthier world. We do it by fighting to put consumers’ needs first in the marketplace and by empowering them with the trusted knowledge they depend on to make better, more informed choices.

For 80 years, we have provided evidence-based product testing and ratings, rigorous research, hard-hitting investigative journalism, public education, and steadfast policy action on behalf of consumers’ interests.

Unconstrained by advertising or other commercial influences, we have exposed landmark public health and safety issues and have strived to be a catalyst for pro-consumer changes in the marketplace. From championing responsible auto safety standards, to winning food and water protections, to enhancing healthcare quality, to fighting back against predatory lenders in the financial markets, Consumer Reports has always been on the front lines, raising the voices of consumers.

To advance our mission, we partner with consumers to:

• Shape the marketplace. We rigorously and fearlessly test, review, and report on products and services, equipping consumers to make meaningful choices that improve their own lives and move the marketplace to better meet their needs.

• Influence businesses. As the leading voice and champion of consumers, we are uniquely positioned to work with businesses to improve products and practices, bringing safer and healthier options to the market in response to consumer needs.

• Guide rulemakers. We bring together our scientific expertise and nonpartisan analysis with the power of consumer coalitions to elevate commonsense, consumer-friendly rules (legislation and regulation), fight policies that harm consumers, and rebalance market forces to favor consumers’ health, safety, privacy, and financial security.

Across everything we do, Consumer Reports unites impartial, trustworthy guidance with eight decades of unwavering commitment to equipping consumers to make informed decisions. By being driven solely by the needs and interests of consumers, we continue to serve as the gold standard for consumer knowledge and consumer power. Ultimately, our success lies in being a voice for—and giving a voice to—consumers.

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Our Mission Is Driven By:

• A team of trusted experts who put thousands of products to the test each year in our 50 state-of-the-art labs and 327-acre automobile testing track.

• Advocates and policy experts in offices across the country who engage with more than 1 million consumer activists to push for improvements in the marketplace.

• A digital team developing new channels to better listen to and amplify the concerns of everyday consumers.

• Venerated CR surveys—second in size only to the U.S. census—capturing feedback on purchasing decisions, experiences, and shopping habits, helping us further our work to inform and protect.