Air Force Medical Service

Location: 8941 Entrance Rd A, Building 3334

Hours of Operation: Monday - Friday, 0700-1600
Closed every Wednesday 0700 – 0900 for mandatory training)

Phone: (405) 734-3309

Audiology Clinic: The primary focus of the Audiology Clinic is to manage the Hearing Conservation Program. Hearing Conservation Program services include annual hearing screenings and follow-up evaluations. Diagnostic Audiological evaluations are available with an appropriate referral. Services are available to all Active Duty members and to civilian employees on the Hearing Conservation Program. Hearing aids are available for Active Duty members only.

Location: 8941 Entrance Rd A, Building 3334, Second Floor

Hours of Operation: Monday – Friday, 0700-1600

Closure: every Wednesday from 0700 to 0900 for training.

Respirator and Gas Mask Fit Testing: Monday – Thursday 0730 – 1100 & 1200- 1530

Phone: (405) 734-7844

Bioenvironmental Engineering Flight (BEF)

The primary focus of BEF is to identify, assess and determine control measures to protect the health of Air Force personnel in the workplace. The flight provides health surveillance through sampling, identification, quantification, assessment, risk communication, control and documentation of potential exposures.

In addition, BEF plans, prepares for, and provides real time CBRN response; ensures safe potable/non-potable water; and performs specialized vulnerability assessments for drinking water, toxic industrial chemicals and toxic industrial materials.

Location: building 1094, on the second floor, at Tinker AFB, OK.

Hours of Operation: Monday through Friday 7 a.m.-noon and 1 p.m. - 4 p.m., except for federal holidays and training days.

Closure: every Wednesday from 0700 to 0900 for training.

Phone: (405) 734-2778

The 72nd MDG Chiropractic Clinic provides diagnosis and management of acute and chronic spine and spine related neuron-musculoskeletal disorders for active duty only with a referral* from a military or civilian provider.

Patients referred to the Chiropractic Clinic will be evaluated and examined by a Chiropractic Physician and a course of treatment determined. Treatments include but are not limited to: Spinal and extra-spinal manipulation, therapeutic exercise, manual traction, joint mobilization, moist hot or cold packs, ultrasound, electrical stimulation, high voltage galvanic and interferential currents.

Hours of Operation: 7 a.m. - 4p.m., Monday - Friday

Closure: every Wednesday from 0700 to 0900 for training.

The dental professional staff is composed of general dentists and specialists trained to provide services in all areas of dentistry to active duty Airmen. Examinations, Preventive Dentistry, Restorative, Prosthodontics, Periodontics, Oral Surgery, Endodontics, and extremely limited space available services are available.

Active duty personnel must receive a periodic dental examination to assess each member's readiness status. Appointments for periodic dental examinations will be scheduled by the dental clinic through the Unit Health Monitor who will then inform each member of their pending appointment. Commanders will be notified of all broken appointments. Identified treatment needs will be scheduled after the periodic dental examination.

All other beneficiaries are eligible for care on space-available basis. Space availability is determined by the Chief of Dental Services, and is very limited. For this reason, sponsors are highly encouraged to enroll their families in Tricare Dental Plan (TDP) and non-active duty personnel should not consider this MTF as their primary source of dental care.

Emergency dental care during duty hours: Active duty personnel with dental concerns or emergency may call the Dental Clinic at (405) 582-6474 for a same-day evaluation appointment on any scheduled duty day. Other than active duty personnel are eligible for initial stabilization of emergencies and relief of pain. Family members enrolled in TDP should utilize their civilian dentists, as emergency care is covered by TDP.

Emergency dental care after hours: Members with dental emergencies after normal duty hours should call the Appointment Line at (405) 734-2778. If the person has a true emergency, he/she is provided a phone number by the Appointment Line to contact the on-call dental provider directly; to determine the need to see the patient after hours. Non-active duty beneficiaries who cannot contact their civilian dentist have the option of calling (405) 734-2778.

Scheduling appointments: All routine dental care will be scheduled in advance of the appointment time. This can be done in person or via telephone by calling (405) 582-6474. Patients are asked to be present at their appointed time. If a patient is late for their appointment, they can be considered a no-show and that appointment may be given to another patient to maximize available patient treatment time.

Appointment cancellation: If appointment cancellation is necessary, it may be done by calling (405) 582-6474. A 2-hour notice is desired to minimize lost patient treatment time.

Phone: (405) 582-6177

The Diagnostic Imaging Department provides the following services: conventional Xrays, mammograms, ultrasound and telederm imaging. Studies requested such as Computed Tomography (CT) and Nuclear Medicine will be done at off-base facilities with a referral from your primary care manager. MRI's will be accomplished through the Veteran Affairs (VA) in Oklahoma City.

Our staff in Diagnostic Imaging will accomplish all scheduling and cancellations for the studies we provide here. Children are not allowed in the exposure rooms unless it is for their appointment only. For their protection and safety we ask that they have proper supervision if their parent/guardian is being cared for in our department. We do not provide childcare so please plan ahead or reschedule at your convenience.

The Air Force Exceptional Family Member Program (EFMP) is designed to provide support to military family members with special needs. All branches of the military offer EFMP, and each Service includes a variety of personnel, medical and family support functions under the EFMP umbrella. Learn more about about the Exceptional Family Member Program and link it (in a new tab) to the EFMP microsite here: http://www.airforcemedicine.af.mil/EFMP/

Location: 72d Medical Group 7050 Air Depot Blvd, Bldg# 1094. Second floor near the Dental Clinic

Closure: every Wednesday from 0700 to 0900 for training.

Hours of Operation: Monday-Friday 7:00 a.m. - 4:00 p.m.

Phone: (405) 582-6604

The Family Advocacy Office is the Tinker AFB point of contact for child and spouse/unmarried intimate partner maltreatment reporting and treatment. It is mandatory for all Tinker AFB DoD civilian (to include contract employee) and military personnel to report suspected family maltreatment to Family Advocacy. The following Family Advocacy Programs are available for military families, and many are also available to anyone with access to the base.

Services for parents:

• New Parent Support Program (NPSP): Eligible families include those expecting a baby, families with children three and under, or families planning to adopt a child age three and under. Priority is for active duty military families; other TRICARE beneficiaries may participate on a space-available basis. Our registered nurses and licensed clinical social workers offer assessments, referrals, prenatal education/postnatal education, information on a wide variety of topics, couple and family counseling, parenting classes, and free books or other educational materials.
• Dads the Basics: This is a class taught by dads for new and soon-to-be dads. Topics include pregnancy, coping with crying, ways to show you care, and more.
• Baby Business Class: Four-session evening class for new and expectant parents. Topics include infant health care, infant/child CPR, labor and delivery," How to Budget for a Baby," baby/child safety, breastfeeding, infant nutrition, and more.
• Infant Massage: A class for parents with children under 12 months old. Have fun with your baby while you learn techniques to calm and soothe your child. Strengthens bonding between parent and child. Nurturing touch stimulates your infant's brain development.
• Rhythm Kids/Play Group: A joyful movement and music experience for parents and kids under 5 years old. Singing, dancing, parachute play, and loads of active fun! Parents are encouraged to stay for playgroup immediately following Rhythm Kids. (Held at the Balfour Beatty Community Center)
• Circle of Parents : A parent-led, self-help group where parents and caregivers can share ideas, celebrate successes and address the challenges surrounding parenting. For parents with children 0-6 years old. (Held at the Balfour Beatty Community Center)
• 1-2-3 Magic: This class is for parents of children 2-6 years old. "Easy-To-Learn Parenting Solutions That Work." Down-to-earth, kid-friendly discipline techniques. Learn how to discourage negative behaviors and encourage positive behaviors.
• Love and Logic class: A class for parents of children ages 7 through 12. Techniques that are learned: are simple and easy to learn; teach responsibility and character; lower the parents' stress level; have immediate positive effects. Up the odds that you will enjoy lifelong positive relationships with your kids
• Active Parenting of Teens class: For parents with teens. Learn how to establish mutual respect and cooperation, decrease power struggles, mold values, help your child make positive choices in life to prevent risky behavior, and develop skills and character they need to thrive as they gain independence.
• Infant/Child CPR Class: One-session class for parents of children birth to 8 years old. Learn techniques that could save your child's life.

Services for Couples:

• FAST: (Family Advocacy Strength Based Services) Couple and family counseling for active duty members and their families. Priority on active duty military families-- (Other TRICARE beneficiaries on a space-available basis)
• Relationships 101: A quick look at common problems couples encounter: danger signs, negative thinking patterns, and hidden issues. This one-session class offers positive suggestions to avoid those pitfalls and enhance your relationship.
• PREP: (Prevention and Relationship Enhancement Program.) A more intensive class for couples to improve communication, learn problem solving as a team and start having fun together again.

Services for Individuals:

• P.I.C.K. a Partner or...How to Avoid Falling In Love With a Jerk (or Jerkette): (Premarital Interpersonal Choices and Knowledge) a workshop for singles (and single-agains), both male and female. Explore Love vs. love, look at Red Flag Jerk Alerts, and what to watch out for - could you be involved with someone who may end up abusing you?
• Anger Management: This class teaches better ways of expressing and reducing feelings of anger. Explore how your patterns of thinking affect your behavior and learn techniques to keep your anger in control rather than letting it control you.
• Stress Management: A three-session class designed to help participants control their perception of stress and learn to choose better ways to respond to stressful events.
• H.A.S. (Healthy Thinking, Anger, Stress): This motivational class helps make you more aware of your thoughts and how they can lead to healthy (or unhealthy) choices and actions.
• FASES: (Family Advocacy Safety Education Seminar) Four-hour class offered monthly. Covers a wide variety of topics.
• Men's Group: Nine weekly sessions. This psycho-educational group explores behaviors which have led to incidents of domestic violence. Focuses on power and control issues and how they affect intimate partner relationships.

Domestic Abuse Victim Advocate (DAVA): Provides 24-hour availability and services to adult victims of domestic violence. The DAVA can be reached during business hours (0700-1600, M-F) via office phone at (405) 582-6584. After hours, the DAVA Hotline is (405) 415-0599.

S.A.F.E. (Survivors of Abuse Fellowship and Empowerment Support Group): Gender specific (males and females attend group separately). Empowerment group designed to provide support for victims/survivors of domestic violence/intimate partner abuse. The group is open to active duty, dependents, retirees, civilians, and contractors. Call (405) 582-6604 to sign up and/or walk-ins are accepted.

Closure: every Wednesday from 0700 to 0900 for training.

The Family Health Clinic provides acute, routine, and wellness care for the medical needs of TRICARE Prime beneficiaries. All enrolled beneficiaries are assigned a Primary Care Manager. PCMs may be a physician, a physician assistant or a nurse practitioner. All TRICARE Prime enrollees are provided primary medical care through their PCM team. Medical problems that require evaluation and/or treatment by another specialty will be referred by your PCM as needed. All care with your PCM is provided by appointment. The length of time spent at the clinic is dependent on your diagnosis and need for laboratory tests or x-rays.

To make an appointment call (405) 734-2778, listen carefully, and choose from one of the options or you can use Tricare On-line. MiCare is online interactive service used throughout the Air Force and is available to keep in direct contact with your PCM and their team. Visit https://app.relayhealth.com to sign up for an account. The majority of appointment's are scheduled for 20 minutes. The PCM team will try to address all of your concerns; however the provider may request a follow-up appointment if more time is needed to adequately address your needs. When calling for an appointment, every effort will be made to make your appointment with your PCM. However if your PCM is unavailable, you will be offered an appointment with the other provider on your team. Messages can be left for your PCM by calling the appointment line. A member of the team will get back to you as soon as possible.

Family Health offers the following services:

• Evaluation and treatment of most acute and chronic medical conditions
• Family planning (includes vasectomies and contraception)
• Limited diagnostic services
• Minor surgical procedures such as ingrown toenail removal and skin biopsies

The following walk-in services are also available to our Tinker TRICARE Prime enrollees Monday-Friday from 9 a.m.-11 a.m. and 1 p.m.-3 p.m. hours:

• Wound Care/Suture Removal
• Throat Cultures
• Medication injections with valid prescriptions
• Blood Pressure checks

The Family Health Clinic has the following office hours by appointment:

• Monday-Friday 7a.m. - 4 p.m.
• Every Wednesday is Readiness Training; clinic hours will be 9a.m. - 4p.m.

When calling after hours, an answering service is available for consultation about acute medical concerns. A Nurse Advice Line will determine the level of care your condition requires; home care, urgent care, or emergency services. Call the after-hours Triage line at 734-APPT (734-2778), to initiate the process.

Emergency Services are not available at the 72d Medical Group. For emergencies, call 911 or go to the nearest Emergency Room.

Hours of Operation: Monday-Friday 7 a.m. - 4 p.m. Third Wednesday 7 a.m. - noon

Phone number:
Appointments/After hours: (405) 734-2778
Flight Medicine desk: (405) 582-6610
Waivers: (405) 582-6681

Tinker's Flight Medicine clinic is dedicated to providing high quality health care to all flyers, controllers and special operations personnel and their family members over the age of 15 yrs. This team is designed to be large enough to meet your health care needs and yet small enough to know you and your family's situation well.

Tinker's Flight Medicine clinic is here to serve you. We can take care of almost all of your health care needs; from acute problems like sprains and colds and flu to chronic problems like diabetes or high blood pressure. We can help you to quit smoking, conduct school physicals for your child or perform annual Pap smears for women. And should you need care that is beyond our scope of practice, we'll be happy to refer you to a specialist. We're here to help you with any health concern you may have.

The new active duty member will soon have an appointment with a flight surgeon to gain the initial flying clearance for this base. We'll be happy to answer any questions you may have at that time.

Phone: (405) 582-6488

The General Surgery Clinic sees all eligible patients (active duty, family members, retirees, retiree family members and eligible civilians) and will accept military and civilian referrals. The surgeons perform major and minor surgical procedures, diagnostic endoscopy procedures and biopsies. Minor and endoscopic procedures are performed in the clinic. Surgeries are performed at local civilian facilities. A referral is required for an initial appointment; you will be contacted by the referral management office to schedule you an appointment.

Hours of Operation: 7 a.m. - 4 p.m. - Monday-Friday
Closed 7 a.m. - 9 a.m. every Wednesday for mandatory training.

Phone: (405) 734-2778

The Gynecological (GYN) Clinic provides a number of vital healthcare exams, procedures and counseling services for women. Although the base no longer delivers babies, the GYN Clinic does care for most other gynecological needs and issues affecting women:

• Routine women's health exams and pap smears on age appropriate schedule.
• Evaluation for disease processes such as infection, reproductive abnormalities, and breast disorders.
• Dysplasia tracking and follow-up with colposcopy, as well as other types of biopsies and treatments for this condition.
• Counseling on a variety of women's health concerns, such as birth control, infertility, hormone therapy to include pharmaceutical and bioidenticals, aging and menopause.
• Birth control insertions such as Nexplanon and IUDS.
• STD screenings.

Routine Women's Health Exams:

• A referral is not needed for routine women's health exams, such as annual pap smears; however, pap appointments must be scheduled at least one year apart (whether being seen at the 72 MDG or by an off base provider).
• All active duty females must be seen at the 72 MDG for their scheduled Pap test or annual well women exam, either by their PCM or the GYN clinic. If deploying, you must have a current pap smear or well exam that will not expire while deployed on file and must out-process through Force Health to ensure compliance with Individual Medical Readiness requirements.
• Dependants empanelled to the 72 MDG can chose to be seen by an off base provider for their annual pap smear ONLY without needing a referral. If needing other services related to health concerns to include request for birth control, a referral will be required.
• Patient education on enabling a women to have a healthy and active life.

Repeat Depo-Provera Injections - (Patients with appointments have priority) Women must be in their Depo Window.
Given Monday - Friday, 0800-1100 a.m. and 1300-1300;
Wed 0900-1100 & 1300-1500;
Tue & Thur- 1300-1500

Patient must have a current annual pap & active Depo-Provera prescription on file prior to walking in for repeat Depo-Provera injections.

Booking & Cancellations
Gyn Clinic appointments can be booked by calling the central appointment line at (405) 734-2778. PCM referral is not needed. If you are unable to keep an appointment, please call the appointment line to cancel and/ or reschedule so the appointment may be utilized by another patient. Failure to cancel the appointment within 72 hrs of the appointment time will result in a no-show and a letter generated to the member's supervisor and First Sergeant for AD members.

Other needs:
Obstetrics is provided for both active duty and family members through the TRICARE network with a positive pregnancy test on file with the GYN Clinic.
* Please note; walk in pregnancy testing is only done on Mon, Wed & Fri during normal duty hours.
Medicare patients are not eligible to be seen in the GYN Clinic.

Location: 5822 34th St, Building 5922

Hours of Operation: Monday - Friday 7:00 a.m. - 4:00 p.m.

Phone: (405) 734-6575

Mission: Cultivate and support a fit and healthy force.

Vision: Recognized experts in delivering proven, targeted strategies optimizing health and resilience to meet mission demands.

The HAWC offers programs to support a fit and healthy lifestyle for you and your family. After all, healthy individuals are more resilient. All programs & services are free of charge.

The classes and programs we offer include:

Fitness (Military Members Only):
PT Leaders Advanced Training, PT Leaders Refresher Training, Fitness Improvement Training (FIT) Program, Performance Running, Strength Conditioning, Knee & Back Mobility Clinics, Exercise Prescriptions

Nutrition (Available to anyone with TAFB Access):
Better Body. Better Life. (AF Healthy Weight Management Program), Healthy Heart Class, Diabetes Support Group, Prenatal Fitness & Nutrition (part of the Pregnancy Resource Briefing)

Tobacco Cessation (TRICARE Beneficiaries Only):
Fresh Start Program, Monthly Tobacco Support Group, Quit Kit

Additional Services (Available to anyone with TAFB Access):
BodPod (Body Composition Analysis), Monthly 5k Fun Run/2k Walk, Relaxation Room

Phone: (405) 582-6521

Hours of Operation: 0700-1530 on Monday, Tuesday, Thursday, Friday and 0900-1530 on Wednesday.
We are closed on federal holidays and approved AFMC Down Days.
The last immunizations of the day are given at 1515 due to post -injection monitoring requirements.

The Immunization Clinic serves patients of all ages. Our staff of highly-skilled technicians is trained to administer required/recommended immunizations per the Department of Defense (DoD), Centers for Disease Control and Prevention (CDC) and Advisory Committee on Immunizations Practices (ACIP) guidelines and to maintain/track accurate records of immunizations provided. Walk-in/same day services are given during normal duty.

Beneficiaries should bring in all immunization documentation when visiting the Tinker Immunization Clinic for the first time or if immunizations were received from an outside facility.

The Immunizations Clinic is a walk-in clinic. Please note that patients may experience increased wait times depending on patient volume. Base Newcomers' have priority every Friday noon-3:30.

Special circumstances

• Shingles vaccine (Zoster) – recommended for persons 60 y/o and a hand written prescription (Rx) is required
• Pneumococcal vaccine (Pneumovax23 or Prevnar13) – recommended routinely for persons 65 y/o or those with certain health conditions, see your health care provider if you have questions
• Japanese Encephalitis – new requirement for all active duty traveling to Republic of Korea or Japan and recommended for family members traveling as well
• Yellow Fever – administered on Friday from 1400-1500, active duty with orders to a country that requires YF have priority
• Smallpox vaccine – must have smallpox screening form filled out and signed by provider, administered on Tuesdays and Thursdays from 0900-1100 and from 1300-1500
• Human Papilloma Virus (HPV, Gardasil) – NOT required for Active Duty, however it’s routinely recommended for patients 11-26 y/o
• TB Skin test (PPD) – cannot be placed on Thursdays or before a long weekend

New Army regulation requires members to receive 2 MMR vaccines, 2 varicella vaccines, and 1 adult dose of polio. The member can also have positive titers documented in the record for MMR and varicella.

Travel Recommendations/Requirements

Please see the Public Health department for detailed information on recommendations or requirements for travel before seeing the immunizations clinic. Make sure you come in with a current copy of your shot record and your traveler’s worksheet that is made for you at public health.

Hard Copy Shot Records and Faxing

The best way to obtain a hard copy shot record is to come into the clinic during normal business hours and pick one up, this way it can be stamped and signed making it official. For anyone in your family over the age of 18, they will need to be present when requesting their shot record.

You can also access you and your family members (under the age of 18) shot record from the portal by clicking onMy IMR / ASIMS - Medical Readiness & Deployment Health (https://imr.afms.mil/imr/AppDir.aspx)

To fax a shot record to an off base facility we require a Medical Information Release Form (HIPAA Release Form) to be filled out and signed by the requester and then provided to our clinic. We will only fax to a school or another health birth of the patient, and the last 4 of the sponsor’s social. Our fax number is (405) 736-3207. Without a signed release form we are prohibited from discussing any aspect of your medical information

Please note: "Fasting" lab work needs to be done when the patient has been fasting for 10-12 hours. Fasting is abstaining from food and drinks except water. Please drink plenty of water.

Hours of Operation: Monday- Friday 7 a.m.-4 p.m., excluding federal holidays, every Wednesday the lab will not open until 9 a.m. for mandatory readiness training.

Phone: (405) 582-6374

The laboratory performs all tests ordered on TRICARE prime patients. TRICARE Standard and TRICARE Extra patients are eligible to receive laboratory services for any procedure that is performed at Tinker or is available through a military reference laboratory.

Pregnancy testing must be ordered by a PCM prior to arriving at the laboratory; the laboratory cannot order tests on patients. Contact the appointment line at (405) 734-2778 Monday-Friday to leave a message for your PCM team.

Patients are required to contact the requesting provider or Patient Administration for lab results. By federal law and Air Forces Instruction, the laboratory cannot release results directly to patients or to any other provider beside the requesting PCM. However, if the labs are for an off-base provider and they are having trouble receiving the fax a patient may come to the lab to get an enveloped, sealed, and stamped copy to take directly to that off-base provider.

The majority of specimen collections are performed on a first-come, first-serve basis. A small number of specimen collections require special preparation (e.g. glucose tolerance testing, please contact the laboratory for further information and scheduling.

Hours of Operation: Monday through Friday 7:00 a.m. - 4:00 pm

Closure: every Wednesday from 0700 to 0900 for training.

Phone: (405) 582-6603

Psychiatry and Counseling services available to active duty service members only to limited capacity. Non-active duty beneficiaries may call the toll-free TRICARE number for Value Options at 1-800-700-8646 and select the option for "Mental Health Assistance," for mental health or substance abuse information.

The Mental Health Clinic staff provides emergency mental health screening, triage and crisis intervention, assessment interviews (including special duty assignment interviews), psychological testing and treatment planning. Treatment may include individual therapy, marital therapy (for military married to military only), group therapy, psycho-educational groups, and medication. Active Duty individuals with needs beyond the capacity of our existing mental health resources will be provided with a referral for civilian services, but will be case managed by the Mental Health Clinic.

The Mental Health Clinic staff provides emergency mental health screening, triage and crisis intervention, assessment interviews (including special duty assignment interviews), psychological testing and treatment planning. Treatment may include individual therapy, marital therapy (for military married to military only), group therapy, psycho-educational groups, medication and biofeedback. Active Duty individuals with needs beyond the capacity of our existing mental health resources will be provided with a referral for civilian services, but will be cased managed by the Mental Health Clinic. Anger and stress management classes are available through the HAWC (please contact the HAWC for up-to-date class offerings). Mental Health also conducts periodic outreach activities and Traumatic Stress Response (TSR) services. Participation in outreach activities does not require a formal mental health assessment and does not constitute engagement in mental health treatment.

Location: 8941 Entrance Rd A, Building 3334

Hours of Operation: Monday - Friday, 0700-1600
Closed every Wednesday 0700 – 0900 for mandatory training

Phone: (405) 734-3421

Call 911 in the event of an emergency (NO cost for ambulance calls on-base)

Occupational Medicine Flight (OMF)
OMF provides diagnosis and treatment for occupational injuries and illnesses, as prescribed by private physicians. OMF care includes Acute Care and Physical Examinations.

Acute Care: OMF provides diagnosis and treatment of occupational injuries and/or illnesses. OMF also provides urgent or one-time treatment for non-occupational injuries and/or illnesses with referrals to private physicians when indicated. The purpose of treating non-job-related minor illnesses is to enable the employee to remain on the job.

Physical Examinations: OMF performs a variety of physical examinations, which include pre-placement and annual occupational surveillance examinations. OMF provides assistance and advice, and coordinates with appropriate personnel from the Civilian Personnel Division concerning compensation cases, on-the-job evaluations, and the results of physical examinations for medical placement.

Medical Worksite Visits (MWSV): OMF visits hazardous and potentially hazardous shops to detect risk factors and assist supervisor in the maintenance of a healthy work environment. OMF also provides assistance with a variety of preventative medicine programs, with the goal of ensuring the health and wellness of the working population through the identification and control of potential health risks.

Location: Main Clinic located within the 72nd Medical Group

Hours of Operation: Monday, Tuesday, Thursday and Friday from 0700 to 1600 and from 0900 to 1600 on Wednesday.

Phone: (405) 734-2778

To schedule an exam, a follow-up visit, or to cancel an appointment, Active Duty and all other Tricare Prime patients must call the appointment line.

Optometry services are for Active Duty members only (and for other beneficiaries on a space-available basis). Active Duty family members are authorized one Optometry visit every year with a network provider. Retirees are authorized one visit every two years with a network provider. No referral is needed for a routine eye exam on or off base. Civilian care for anything other than a routine eye exam must be network approved.

Services at the Main Clinic include: comprehensive routine eye examinations, evaluation and treatment of acute eye injuries and infections, evaluation and management of eye diseases, and the dispensing of military-issue spectacles and gas mask inserts. Cosmetic contact lenses are fitted for active duty members on a case by case basis.

Safety eyewear is fitted and dispensed to civilian employees at the Occupational Vision Clinic (Bldg. 3334), Rm.122. Operating hours are Tuesday and Thursday from 0700 to 1100. They can be contacted at (405) 734-2582.

The 72nd Medical Group encourages patients to exercise their rights and to express opinions concerning their medical care. We always appreciate positive comments about our staff and services. Your comments are valued and aid in maintaining an effective working relationship with you, our valued beneficiaries.

Should you have any questions or concerns about your healthcare, you can complete a customer comment card located throughout the facility, we encourage you to speak with a section advocate first, and if you are unable to resolve your concerns, please contact the Patient Advocate Manager at (405) 582-6201.

Section Patient Advocate Phone Numbers:
Diagnostic Imaging Department (405) 582-6197
Dental Services (405) 582-6401
Family Advocacy (405) 582-6658
Central Appointing (405) 734-APPT (405-734-2778)

Dial Central Appt number then listen to the menu for the following areas:
Deployment Health Assessment Clinic
Family Practice Clinic
Gyn Clinic
Pediatric Clinic

Flight Medicine Appointments (405) 582-6610
General Surgery Clinic (405) 582-6488
Health Benefits Advisor/Debt Collections (405) 582-6339
Healthcare Integration (405) 736-2259
Immunizations (405) 582-6523
Laboratory (405) 582-6383
Mental Health (405) 582-6658
ADAPT (405) 582-6658
Medical Logistics (405) 582-6110
Nutritional Services (405) 736-2169 Building #5922
Occupational Medicine Services (405) 734-3421 Building #3334
Optometry Appointments (405) 582-6518
Patient Advocate Manager (405) 582-6201
Pharmacy - Main (405) 582-6315
Refills (405) 734-5514
Pharmacist Line (405) 582-6315
Physical Therapy (405) 582-6177
Public Health (405) 582-6542
Referral Management Center (405) 582-6363
EFMP/Family Member Relocation Clearance Coordinator (405) 582-6025
TRICARE 1-800-444-5445

Hours of Operation: 7 a.m. - 4 p.m. Monday-Friday
Closed 7 a.m. - 9 a.m. every Wednesday for mandatory training.

Phone: (405) 734-2778

To Make an Appointment
Patients are seen by appointment only. Appointments are available for acute illnesses (within 24 hours), routine medical conditions (within 7 days), and well child/established issue visits (within 30 days). Appointments can be scheduled by either calling the appointment line (405) 734-2778 or logging into TRICARE On-Line. If your child is sick, please let the technician know so that we may keep sick and well children separated. If you have more than one child that needs to be evaluated, you must make a separate appointment for each child. Any family needing more than 2 children evaluated on the same day are asked to have 2 parents or guardians present during the patients appointments in the clinic.

Cancellation
If you are unable to keep an appointment, you must contact the Appointment Line (405-734-2778) prior to the appointment to cancel and/or reschedule. Failure to cancel/reschedule an appointment within 24 hours will result in a No-Show.

Telephone Assistance
For reasons other than an appointment (to ask questions, inquire about medication, request test results, refills and referrals), please call (405) 734-2778, and follow the prompt to be to be transferred to the Pediatric Clinic telephone consult line. Please leave your child's name (spell it out), last four of the sponsor's social security number, 2 daytime telephone numbers and a detailed description of your request/question. Triage of your child's illness will be answered by a Registered Nurse within 2 hours of receiving your call, Our providers will complete medication refill and referral renewal requests as soon as possible but within 3 days. You will receive a written referral authorization from TRICARE Humana within 7-9 duty days via mail. All questions after the referral has been entered (3 duty days) should be directed to TRICARE Humana at 1-800-444-5445. All messages with general questions or concerns will be answered within 1-2 duty days. For all urgent concerns, you are encouraged to schedule an appointment through the appointment line or TRICARE On-Line.

After Hours Assistance (Nights, Weekends, and Holidays)
A triage line is available for urgent matters after hours, weekends and holidays by calling the appointment line (405) 734-2778. A Registered Nurse will contact you within 3 hours to either provide you with home health care advice or send you to an Urgent Care Facility or Emergency Room as needed. .

Well Baby Visits, Well Child and Sport/Camp Physical Visits
Well baby appointments are available on the following schedule: 3-5 days of life, 2 weeks, 2 months, 4 months, 6 months, 9 months, 12 months, 15 months, 18 months and 24 months. For the 2 month and greater well baby visit, please call well in advance (four weeks) to schedule these appointments. Well child appointments are encouraged to be scheduled during a child's birthday month and if scheduled annually can take the place of any additional needs for sport/camp/school physicals without requiring an additional appointment to have special physical forms completed. Well baby appointments "MUST NOT" be scheduled prior to the child turning the specific age (i.e. 4 months) because vaccinations indicated at the particular age cannot be given ahead of schedule.

Referrals and Consults
When specialty care is not available at the 72d Medical Group, your child will be referred to a civilian provider. Once your PCM decides a referral is needed for your child, your PCM will complete a referral for civilian medical care. To inquire on the status of your child's referral, please call (800) 444-5445 and select the appropriate option or connect with TRICARE On-Line.

Hours of Operation: 0700 a.m.-1100 am and 1200pm -1600 p.m., Monday-Friday. The clinic is closed for lunch from 1100-1200.
Additionally the clinic is closed from 0700-0900 every Wednesday.

Phone: (405) 582-6177

Physical Therapy is the therapeutic use of exercise, manual techniques, moist heat, therapeutic dry needling and electrical stimulation to relieve pain, develop or restore function, and maintain maximum performance

Physical Therapy prioritizes treatment based on Military Health Services Systems guidelines. Routine and acute care is available for active duty and beneficiaries enrolled in TRICARE PRIME. Eligible patients will be scheduled an evaluation appointment with a Physical Therapist when a properly completed referral is submitted electronically by your provider.

Handwritten referrals are not accepted. Requesting Providers must in-put referrals electronically to be submitted to Physical Therapy.

New referrals automatically expire after 30 days if an initial evaluation appointment has not been booked or kept. A new referral will have to be resubmitted by the provider who initially requested Physical Therapy.

The physical therapy clinic also provides direct access (no referral required) for Active Duty members who meet our specific algorithm. Direct Access patients need to go through the appointment line to see if they meet the guideline.

Treatments/modalities available:

• Moist Heat
• Electrical stimulation
• Iontophoresis
• Cold packs/ice massage
• Biomechanical ankle platform system (BAPS) Ankle machine/wobble boards Traction
• cervical/pelvic Therapeutic exercises Ambulation or gait training Transcutaneous Electrical
• Nerve Stimulation (TENS) Anti-Gravity treadmill Full cage Squat Rack Game Ready Machine

Location: Bldg 1094

Hours of Operation: 7 a.m. to 4 p.m. Monday-Friday, except Wednesdays (0900-1600)

Phone: (405) 734-3309

Mission:

Prevent disease, disability, morbidity through extensive use of population-based programs. Conduct epidemiological surveillance and analysis of communicable, environmental, and occupational morbidity and mortality to establish and prioritize strategies for prevention and intervention. Provide programs for both individuals and groups to clearly communicate risks and hazards in the workplace/environment and best practices to safeguard health. Manage and maintain Tinker AFB Individual Medical Readiness (IMR) Program, gather data and provide reports to Unit Deployment Managers and Commanders.

PH consists of two Sections:

• Community Health Element:
  • Infectious Disease Surveillance
    • Investigation, Education, Tracking, Risk Communication, F/U
    • Reporting
  • Sexually Transmitted Infections
    • Follow-up, education, contact tracing
    • Reporting to AF and local PH authority
  • Metrics
  • TB Program
    • INH follow-up, education
  • Medical Employee Health Program
    • Input new MDG employees into ASIMS database
    • Education
  • Animal Bite Program
  • Traveler’s Health
    • Persons traveling overseas who wish to know required/recommended immunizations and preventive medicine measures can visit Public Health M - F 7 a.m. to 1:30 p.m.
  • Food & Sanitation Program
    • Routine food & public facility inspections
    • Temporary Food Booth Coordination
    • Special Surveys
    • Food-borne illness investigations/training
    • Annual Supervisors Food Handler training
    • Annual Trend Analysis
  • Contract Quarter Inspections
    • Inspect all facilities used to house military members off base
  • CDC Multidisciplinary Inspection
    • Joint inspection with FD and Safety
  • Family Home Daycare Multidisciplinary Inspection
    • Joint inspection with FD and Safety
  • Medical Entomology Program
    • Vector surveillance/trapping
    • Response
  • ASIMS/IMR Administration
  • Anthrax Vaccination Program Consultant
  • Smallpox Vaccination Program Consultant
  • AF Influenza Program Consultant
• Force Health Management Element:
  • Occupational Health Programs
    • Occupational Health Working Group Member
    • Conduct shop visits
    • Occupational education
    • AF Form 190 Program
    • Hearing Conservation Program
    • Fetal Protection Program
    • Fitness Risk Evaluations
  • Medical Clearance of all deployers
    • IAW AOR Reporting Instructions
  • Medical Intelligence Briefs
    • Wing Concept Briefs
    • Deployment Briefs
    • Travelers Health Briefs

Deployment Medicine: All deploying military and civilians must be medically cleared through Public Health and receive a preventive medicine briefing.

Medical Clearances for PCS, Security, etc: These processes all begin with dropping paperwork at Public Health. Paperwork can be dropped off and picked up during normal business hours, Monday through Friday from 7 a.m.to 4 p.m.

Phone Numbers:
BENEFICIARY INFORMATION LINE 1-800-444-5445
TOPA Flight Commander (405) 582-6336
TOPA Flight Chief (405) 582-6342
Chief TRICARE Element & Contract Liaison (405) 582-6340
Health Benefits Advisor/Debt Collection (405) 582-6339

Feel free to visit the Web site (http://www.tricare.mil) or call 1-866-DoD-LIFE (1-866-773-0404) for more information on TRICARE for Life benefits.

For more information on co-pays please call or visit the TRICARE Service Center in building 5801, 1-800-444-5445.

When on Vacation or Leave

Emergency Care - Go directly to the nearest emergency room, and then notify your primary care manger within 24 hours or the next business to coordinate ongoing medical care at (405) 734-2778, select appropriate option.

Urgent Care - For severe illnesses that may worsen if not taken care of sooner and you are in the local area, call your primary care manager at (405) 734-2778, select the appropriate option. If you are out of the local area (more than 40 miles away from your PCM) call: 1-800-444-5445 for an urgent care referral authorization.

Routine Care - All routine care must be pre-authorized through your PCM.

Tinker Air Force Base Veterinary Treatment Facility is professionally staffed by Army Veterinary Corps personnel with the primary mission of providing complete veterinary care for all government owned animals.

Our staff understands how important your pet is to you and with that in mind, we also offer many types of routine care services for the pets of military families. For availability of services or to schedule an appointment please call the number listed below.

All pets living on post must be registered with the VTF upon arrival. On-Post Housing may limit the number and breed of pets that can live in on-post housing. Contact on-post housing for more information.

Due to our limited manpower and resources, most veterinary emergency cases are best served through a full service civilian veterinary hospital.

Street: 5851 Rapcon Rd Bldg 1133
For an appointment call: 405-734-5780
Hours of Operation: Monday - Friday: 8:00-4:00. Closed in observance of all Federal Holidays.