Overview

The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings. The report is designed to assist consumers with information on the quality of services provided by the airlines. This page links to Reports from 2001.

How the Report is Organized

The report is divided into four sections. These sections deal with flight delays, mishandled baggage, oversales and consumer complaints. Each section of the report is preceded by a brief explanation of how to read and understand the information provided.

Additional air travel data can be found on the BTS website.

Reports

December 2001 Report
Flight Delays: 12 months ending October  2001
Mishandled Baggage: October 2001
Oversales: 3rd Quarter 2001/January-September 2001
Consumer Complaints: October  2001

November 2001 Report
Flight Delays: 12 months ending September  2001
Mishandled Baggage: September 2001
Oversales: 2nd Quarter 2001/January-June 2001
Consumer Complaints: September  2001

October  2001 Report
Flight Delays: 12 months ending August  2001
Mishandled Baggage: August 2001
Oversales: 2nd Quarter 2001/January-June 2001
Consumer Complaints: August  2001

September 2001 Report
Flight Delays: July 2001/12 Months Ending July  2001
Mishandled Baggage: July 2001
Oversales: 2nd Quarter 2001
Consumer Complaints: July  2001

August 2001 Report
Flight Delays: June 2001/12 Months Ending June  2001
Mishandled Baggage: June 2001
Oversales: 1st Quarter 2001
Consumer Complaints: June  2001

July 2001 Report
Flight Delays: May 2001/12 Months Ending May  2001
Mishandled Baggage: May 2001
Oversales: 1st Quarter 2001
Consumer Complaints: May  2001

June 2001 Report
Flight Delays: April  2001/12 Months Ending April  2001
Mishandled Baggage: April 2001
Oversales: 1st Quarter 2001
Consumer Complaints: April  2001

May 2001 Report
Flight Delays: March  2001/12 Months Ending March  2001
Mishandled Baggage: March 2001/January-March 2001
Oversales: 4th Quarter 2000/January-December 2000 
Consumer Complaints: March  2001/January-March 2001

April 2001 Report
Flight Delays: February  2001/12 Months Ending February  2000
Mishandled Baggage: February 2001
Oversales: 4th Quarter 2000/January-December 2000 
Consumer Complaints: February  2001

March 2001 Report
Flight Delays: January  2001/12 Months Ending January  2001
Mishandled Baggage: January 2001
Oversales: 4th Quarter 2000/January-December 2000 
Consumer Complaints: January  2001

February 2001 Report
Flight Delays: December  2000/12 Months Ending December  2000
Mishandled Baggage: December 2000/January-December 2000
Oversales: 3rd Quarter 2000/January-September 2000 
Consumer Complaints: December  2000/January-December 2000

January 2001 Report
Flight Delays: November  2000/12 Months Ending
November  2000
Mishandled Baggage: November 2000
Oversales: 3rd Quarter 2000 
Consumer Complaints: November  2000