9-1-1 Office Mission Statement
PEMA's 9-1-1 office, working with our county partners, established and now maintains an E-911 telecommunication system as the primary emergency access portal for public safety services to citizens of, and visitors to the Commonwealth.
9-1-1 Office Overview
Pennsylvania Act 12 of 2015 (Act 12) amended Chapter 53,
Emergency Telephone Service, of Title 35 of the Pennsylvania Consolidated
Statutes (Chapter 53) by establishing a new funding program for public safety
answering points (PSAPs) across the Commonwealth, effective August 1, 2015. The new
funding program includes a uniform 911 surcharge fee of $1.65, a uniform 911
Fund for collecting surcharges, and updated procedures related to remitting and
distributing surcharge revenues. Act 12 was signed into law on June 29,
2015.
9-1-1 ADMINISTRATIVE POLICIES AND PROCEDURES