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South Carolina Hurricane Matthew (DR-4286)

Incident period: October 04, 2016
Major Disaster Declaration declared on October 11, 2016

Floodwater surrounds homes in Nichols, South Carolina following Hurricane Matthew.

Apply for Assistance

Allendale, Bamberg, Barnwell, Beaufort, Berkeley, Calhoun, Charleston, Chesterfield, Clarendon, Colleton, Darlington, Dillon, Dorchester, Florence, Georgetown, Hampton, Horry, Jasper, Lee, Marion, Marlboro, Orangeburg, Sumter and Williamsburg counties can apply for assistance now:

  • Online: www.DisasterAssistance.gov  
  • By Phone: 1-800-621-3362 or TTY 800-462-7585 
  • In Person: Visit a Disaster Recovery Center (DRC). Download the FEMA App to find the nearest location.

Information You Will Need:

  • Social Security number
  • Address of the damaged home or apartment
  • Description of the damage
  • Information about insurance coverage
  • A current contact telephone number
  • An address where you can receive mail
  • Bank account and routing numbers for direct deposit of funds

Disaster Recovery Centers

DR-4286 DRC #01 (Fixed) Orangeburg County
COUNTY BUILDING
8423 OLD STATE ROAD
HOLLY HILL, SC  29059
9-7 MON-FRI 10-6 SAT CLOSED SUNDAY

DR-4286 DRC #02(Fixed) Orangeburg County
YMCA
2250 ST. MATTHEWS ROAD
ORANGEBURG, SC 29118
9-7 MON-FRI 10-6 SAT CLOSED SUNDAY

DR-4286 DRC #03 (Fixed) Marion County
MULLINS CITY HALL
151 NE FRONT STREET
MULLINS, SC 29574
9-7 MON-FRI 10-6 SAT CLOSED SUNDAY

DR-4286 DRC #04 (Fixed) Williamsburg County
WILLIAMSBURG REC CENTER
2084 THURGOOD MARSHALL HIGHWAY KINGSTREE, SC 29556
9-7 MON-FRI 10-6 SAT CLOSED SUNDAY

DR-4286 DRC #05 (Fixed) Dorchester County
MILES ROAD BAPTIST CHURCH
816 MILES ROAD
SUMMERVILLE, SC 29485
8-6 MON-FRI 10-6 SAT CLOSED SUNDAY

DR-4286 DRC #06 (Fixed) Florence County
RAGSDALE OLD WAREHOUSE
245 S. CHURCH ST
LAKE CITY, SC 29560
9-7 MON-FRI 10-6 SAT CLOSED SUNDAY

DR-4286 DRC #07 (Fixed) Marion County
SAFFORD BUILDING
6876 HWY 908
GRESHAM, SC 29546
9-7 MON-FRI 10-6 SAT CLOSED SUNDAY

DR-4286 DRC#08 (Fixed) Horry County
SOUTHSTRAND REC CENTER
6950 SCIPIO LANE
MRYTLE BEACH, SC 29558
9-7 MON-FRI 10-6 SAT CLOSED SUNDAY

DR-4286 DRC#09 (Fixed) Beaufort County
BURTON WELLS REC CENTER
1 MIDDLETON RECREATION DR
BURTON, SC 29920
9-7 MON-WED CLOSED TH-SUN

DR-4286 DRC#10 (Fixed) Georgetown County
BECK REC CENTER
2030 CHURCH ST
GEORGETOWN, SC 29440
9-7 MON-FRI 10-6 SAT CLOSED SUNDAY

DR-4286 DRC #11 (Fixed) Colleton County
COLLETON REC CENTER
280 RECREATION LANE
WALTERBORO, SC 29488
9-7 MON-FRI 10-6 SAT CLOSED SUNDAY

DR-4286 DRC #12 (Fixed) Beaufort County
TOWN HALL/ COUNCIL CHAMBERS
1 TOWN CENTER CT
HILTON HEAD, SC 29928
9-7 TH-FRI 10-6 SAT CLOSED SUNDAY

DR-4286 MDRC #1A (MOBILE) BERKELEY
ALVIN COMMUNITY CENTER
2191 SANTEE RIVER ROAD
ST STEPHEN, SC 29479
9-7 W,T,F 10-6 SAT 11/2-11/5

DR-4286 MDRC #1B (MOBILE) BERKELEY
MEDIC 7
1501 RECREATION RD
HUGER, SC 29450
9-7 M,T,W__11/7-11/9

DR-4286 DRC#13 (Fixed) Dillon County
LATIMER ELEMENTARY SCHOOL
134 LATIMER ST
LATTA, SC 29565
9-7 MON-FRI 10-6 SAT CLOSED SUNDAY

DR-4286 MDRC #1C (MOBILE)
THE TOWN OF HAMPTOP FIRE DEPARTMENT
600 WEST SECOND STREET
HAMPTON, SC  29924
9-7 TH-F 10-6 SAT 11/10-11/12

 

 

 

 

What To Expect After You Apply

What to Expect After You Apply for FEMA Aid• A call from a FEMA Inspector• A brief Inspector's visit• A decision letter

Once homeowners register with the Federal Emergency Management Agency, a FEMA housing inspector will call to schedule an inspection for those living in designated counties. Here’s what survivors need to know about the inspection process:

Everyone should know:

  • The FEMA inspector will show a photo ID badge.
  • If you are not shown photo identification, then do not allow the inspection.
  • If you suspect someone is posing as a FEMA inspector, call your local law enforcement agency.
  • You may receive visits from more than one inspector. Other inspectors may represent federal, state, parish and local government agencies, the U.S. Small Business Administration, the National Flood Insurance Program and/or insurance companies.       
  • Representatives of volunteer agencies may contact you to offer their services.

Before the FEMA inspection, it’s important that you know:

  • An adult 18 or older who lived in the residence before the disaster must be present for the inspection.
  • That person must have the following documents:
    • Photo identification;
    • Proof of ownership and occupancy of the damaged residence such as: property tax bill; mortgage payment bill or receipt, or utility service bill;
    • Homeowner and vehicle insurance documents;
    • List of persons living in residence at time of disaster that you compiled; and
    • List of disaster damage to the home and its contents that you compiled.

Most important to know:

  • You cannot get an inspection without registering with FEMA.

    • Call 800-621-FEMA (3362). For TTY call 800-462-7585. People who use 711 or Video Relay Service (VRS) can call   800-621-3362.
    • You can register online at www.disasterassistance.gov.
    • You can register with FEMA at a Disaster Recovery Center.

If you have questions, FEMA’s toll-free telephone numbers operate from 7 a.m. to 11 p.m. (local time) seven days a week until further notice

How to Help

 How to help after a disaster. The best way to help is with cash donations to trusted organizations. · Cash is efficient, flexible to use, and requires no packaging or transport. · Trusted organizations will ensure your money goes to help those in need.

When disaster strikes, every little bit helps. To make the most of your contributions, please follow our guidelines to learn the most effective and safest ways to donate cash, goods, or time following a disaster.

  • Cash is best. Financial contributions to recognized disaster relief organizations are the fastest, most flexible, and most effective method of donating. Organizations on the ground know what items and quantities are needed, often buy in bulk with discounts and, if possible, purchase through area businesses which supports economic recovery.
  • Confirm donations needed. Critical needs change rapidly – confirm needed items BEFORE collecting; pack and label carefully; confirm delivery locations; arrange transportation. Unsolicited goods NOT needed burden local organizations’ ability to meet survivors’ confirmed needs, drawing away valuable volunteer labor, transportation, and warehouse space.
  • Connect to volunteer. Trusted organizations operating in the affected area know where volunteers are needed, and can ensure appropriate volunteer safety, training, and housing.

SOUTH CAROLINA                                                                      

Monetary Donations – The One SC Fund supports & directs funds to nonprofit organizations providing disaster relief & recovery assistance. yourfoundation.org/community-impact/one-sc-fund-sc-flood-relief/

Volunteer Opportunities – First consider volunteering within your own networks, such as churches or civic groups. If you are not affiliated with a group, please register at VolunteerSC.org to be matched with appropriate opportunities & training.

SC Voluntary Organizations Active in Disasters (SCVOADs) – Additionally, consider making a direct donation to or finding local volunteer opportunities with relief organizations listed at the SC Emergency Management Division website below.

Clothing & Food – Please take these donations to charitable organizations in your community. You can confirm most-needed food items by contacting the South Carolina Food Bank Association. scfoodbankassociation.org

For updates & additional information, please call 1-888-585-9643, or visit scemd.org/recovery-section/donations-and-volunteers.

 

Fact Sheets

News

November 8, 2016 - News Release

COLUMBIA, S.C. (Monday, Nov. 7) – A Disaster Recovery Center (DRC) opens in Dillon County on Tuesday at 9 a.m. It will be open weekdays 9 a.m. to 7 p.m., Saturdays 10 a.m. to 6 p.m. and closed Sundays until further notice.

November 8, 2016 - News Release

COLUMBIA, S.C. (Monday, Nov. 7) – A Disaster Recovery Center (DRC) opens in Dillon County on Tuesday at 9 a.m.  It will be open weekdays 9 a.m. to 7 p.m., Saturdays 10 a.m. to 6 p.m. and closed Sundays until further notice.

November 7, 2016 - Updates

Once disaster has struck, official documentation is invaluable in rebuilding your life.  But, if a disaster like Hurricane Matthew has washed away those vital documents – birth and marriage certificates, Social Security cards or medical records – replacing them can be a time-consuming and frustrating process.  However, South Carolina residents who lost important papers due to the storms and floods can use the following contacts to replace them.Federal documents Green cards                             Phone: 800-375-5283

Geographic Information

Map of declared counties for [South Carolina Hurricane Matthew (DR-4286)]

Financial Assistance

Individual Assistance - Dollars Approved

Individuals & Household Program (IHP): Provides money and services to people in Presidentially declared disaster areas.

Housing Assistance (HA): Provides assistance for disaster-related housing needs.

Other Needs Assistance (ONA): Provides assistance for other disaster-related needs, such as furnishings, transportation, and medical.

Total Individual Assistance (IA) - Applications Approved: Total Individual & Households Program - Dollars Approved* Total Housing Assistance - Dollars Approved* Total Other Needs Assistance - Dollars Approved*
Total Amount 8,708 $27,866,726.13 $23,290,731.99 $4,575,994.14
Last Updated: Wednesday, November 9, 2016 - 03:03 (Updated daily)

If and when public assistance obligated dollar information is available for this disaster, it will be displayed here. Information is updated every 24 hours.

Related Links

Filing a Flood Insurance Claim

If you have experienced a flood, you can file your flood insurance claim by following these three steps.

STEP ONE: NOTIFY YOUR INSURER TO START THE CLAIMS PROCESS

After experiencing a flood, contact your agent or insurance company to file a claim. Make sure you have the following information handy:

  • The name of your insurance company
  • Your policy number
  • A telephone and/or email address where you can be reached at all times

An adjuster should contact you within a few days of filing your claim. If you do not hear from an adjuster, please contact your insurance agent or company again. Find your company’s toll-free phone number.

STEP TWO: DOCUMENT THE DAMAGE

Separate damaged from undamaged property. Your adjuster will need evidence of the damage to your home and possessions to prepare your repair estimate.

  • Take photographs of all of the damaged property, including discarded objects, structural damage, and standing floodwater levels.
  • Make a list of damaged or lost items and include their date of purchase, value, and receipts, if possible.
  • Officials may require disposal of damaged items so, if possible, place flooded items outside of the home.

STEP THREE: COMPLETE A PROOF OF LOSS TO SUPPORT YOUR CLAIM

Your adjuster will assist you in preparing a Proof of Loss (which is your sworn statement of the amount you are claiming including necessary supporting documentation) for your official claim for damages. You'll need to file your Proof of Loss with your insurance company within 60 days of the flood. You'll receive your claim payment after you and the insurer agree on the amount of damages and the insurer has your complete, accurate, and signed Proof of Loss.

Find out more about filing your claim.

Frequently Asked Questions About Flood Insurance (Video)