HELP
For TrAMS users who have questions about how TrAMS functions or are experiencing technical difficulties:
TrAMS HELP Desk
8 a.m.-8 p.m. Monday through Friday (closed federal holidays)
Toll-free: 1-877-561-7466
Washington, D.C. area: 703-677-9035
FTA.TrAMS.help@dot.gov
For any issues or inquiries about TEAM web, contact the TEAM-Web HELP Desk.
Guidance
View TrAMS FAQs
TrAMS How-To Resources
- TrAMS User Guide
- Instructions for logging in
- How to Manage TrAMS Emails
- Understanding and Using TrAMS Data Reports
- Guidance on Selected Federal Financial Report Topics
- Guidance on Combining Multiple Funding Sources in a Single Application
View FTA’s recorded training sessions and presentations to become proficient in using TrAMS. Sign up for updates (enter email address and select "TrAMS from the list) to be aware of upcoming training sessions.
How To PIN Certifications and Assurances
Electronic Clearing House Operation System (ECHO)
ECHO is a personal computer-based application that processes draw-down requests from and makes payments to FTA grantees. The Echo Web User Manual includes the forms to request access and how to make drawdowns for both TEAM and TrAMS Awards.
- Understanding ECHO and TrAMS (presentation slides)
- Understanding ECHO and TrAMS (presentation + notes)