DHS-FEMA-PIA – 039 Federal Insurance and Mitigation Administration Risk Insurance Division Underwriting and Claims Operation Review Tool

The Federal Emergency Management Agency (FEMA)’s Federal Insurance and Mitigation Administration (FIMA) Risk Insurance Division (RID) owns and operates the Underwriting and Claims Operation Review Tool (“U-CORT” or “Tool”).  U-CORT is a modernization of previously manual oversight mechanisms to improve the management of the National Flood Insurance Program (NFIP) underwriting and claim loss adjustment process. This Privacy Impact Assessment (PIA) documents how U-CORT collects, uses, disseminates, and maintains Personally Identifiable Information (PII) of NFIP policy holders associated with underwriting and claim operation reviews.