Community Member

By including CERC services in P&TS, quality can be impacted because the CERC teams have limited leadership and mentoring within a firm whose core capability is architecture and engineering. In cases where subcontractors are used, the added fees of subcontracting are charged to FEMA. The Program Management (PM) contractor also incurs added costs to ensure multiple P&TS vendors are consistent and have the proper guidance. ...more »

If the goal is ACTION, ensure CERC leader(s) possess the right credentials. Within the communications field, various types of professionals exist. While many think of facilitators as meeting leaders, successful facilitation experts understand the activities outside of meetings are essential to achieve results. They are trained to develop campaigns (e.g., assessment of needs and desired outcomes, audience analysis, outreach ...more »