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Your Civil Rights Are Protected

Under no circumstances will the Internal Revenue Service tolerate discriminatory treatment of taxpayers by its employees, or individuals who volunteer or work at Low Income Tax Clinics (LITC), Volunteer Income Tax Assistance (VITA) and Tax Counseling for the Elderly (TCE) sites. No taxpayer shall be subject to discrimination based on race, color, national origin, reprisal, disability or age in programs or activities, or sex in educational programs or activities, supported by the Department of the Treasury – Internal Revenue Service. 
 
Taxpayers with a disability may require a reasonable accommodation in order to participate or receive the benefits of a program or activity supported by the Department of the Treasury – Internal Revenue Service.  Our employees, and LITC, VITA, and TCE Site Coordinators and Managers, are responsible for ensuring that requests for reasonable accommodation are granted when the request is made by a qualified individual with a disability. 
 
If a qualified individual with a disability does not receive a reasonable accommodation upon request, or if an individual believes that he or she has been discriminated on the basis of race, color, national origin, disability, reprisal, age, or sex, he or she may file a written complaint with an employee, a Site Coordinator or Manager, or the Department of the Treasury – Internal Revenue Service.  All written complaints should be sent to:

Director, Civil Rights Division
Internal Revenue Service
1111 Constitution Avenue, NW
Room 2413
Washington, DC 20224

For all inquiries concerning taxpayer civil rights, contact us at the address referenced above, or contact us by email.

Page Last Reviewed or Updated: 2012-08-02