The National Emergency Family Registry and Locator System (NEFRLS)

 
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The National Emergency Family Registry and Locator System (NEFRLS)

Program Description

The National Emergency Family Registry and Locator System (NEFRLS) helps reunite families separated by a disaster. The system is only activated to support presidentially declared disasters that involve mass evacuation.

If you’ve had to leave your home, you can register and give details about your current location, as well as list any family members traveling with you. You can also list up to seven people (guardians, friends, or family) you’ll allow to get your information.

Anyone affected, or anyone who wants to get the status of friends or family, can register and visit the NEFRLS website. You can also call the NEFRLS hotline to register or ask about someone.

To get someone’s status, you must provide personal information about the person you’re looking for, and you must be on their designee list.

General Program Requirements

To use this system:

  • You must be affected by a presidentially declared disaster with mass evacuations, or
  • You must want to get someone’s status.

Application Process

To register with NEFRLS or to get someone's status:

  • Call 1-800-588-9822, or
  • Visit the FEMA NEFRLS page.

Program Contact Information

To learn more, call:

  • 1-800-621-FEMA (3362)
  • TTY 1-800-462-7585
  • 711 and VRS 1-800-621-3362
Last Updated: 10/26/2016