DHS Complaint Avenues Guidance

The U.S. Department of Homeland Security has many avenues for the public to make complaints involving DHS employees or programs, alleged violations of civil rights and civil liberties, immigration filing, travel redress, and other types of grievances. This guide brings together information about these avenues.

If you have questions regarding the types of information that should be included in a complaint or if you are uncertain whether a DHS office or Component listed in this guide has jurisdiction over your concerns, contact that Office or Component or visit their website for more information.