National Flood Insurance Program (NFIP) policyholders affected by Sandy should contact their insurance agents or Write Your Own (WYO) companies with questions about filing a claim. The Federal Emergency Management Agency (FEMA) is making WYO contact information available online should customers need assistance with their claim. Please consider adding the information below to your organization’s website and other communications to help policyholders in your community navigate the claims process. Attention Flood Insurance Policyholders Affected by Sandy. If you need assistance filing a claim for flood damage, please call your insurance agent. You can find contact numbers for all Write Your Own (WYO) insurance companies that write insurance policies for the National Flood Insurance Program here. If you do not know which insurance company handles your flood insurance, please call the NFIP’s General Call Center at 1-800-427-4661 between 8 a.m. and 8 p.m., Eastern Standard Time.. Visit the National Flood Insurance Program Web sites at www.fema.gov/business/nfip FloodSmart.gov and Agents.FloodSmart.gov Email us at info@femafloodsmart.gov FEMA, 500 C Street SW, Washington, D.C. 20472