Search form

search button

Beginning November 15, 2016 at 6:00 PM EST http://training.fema.gov will be down for extended maintenance. Access to the server and exams will not be possible during this maintenance period. Service is expected to resume by 12:00 AM EST. Please use the comment form on this web site to report any issues after the maintenance window has completed.


Notice: Independent Study Exams now require a FEMA Student Identification (SID) Number. If you do not yet have a SID, register for one today: https://cdp.dhs.gov/femasid. Please do not contact the Independent Study program office as they are unable to provide assistance with these requests.

If you have an inquiry regarding the FEMA Independent Study Program, NIMS or other Emergency Management Institute (EMI) related requests such as: requests for certificates, transcripts, online test scores/results, please contact the FEMA Independent Study program office at 301-447-1200 or email Independent.Study@fema.dhs.gov for further assistance. Please do not contact the FEMA SID Help Desk as they are unable to provide assistance with these requests.

IS-1111: Introduction to Commercial Claims

Authorized NFIP Adjusters and 2016 NFIP Claim Presentations

PLEASE NOTE: These courses are NOT approved for continuing education (CE) credit by any State Department of Insurance.

Upon successfully passing the exam, you will receive a Certificate of Achievement noting CE earned through the International Association for Continuing Education & Training (IACET). Each hour of instruction completed earns 0.1 CE Unit through IACET (.1 CE Unit = one CE). If you are taking a FEMA EMI Independent Study course in order to earn CE, be sure to confirm in advance that your professional board or other preferred entity will accept IACET CE. You can also check IACET's website for a list of entities that accept IACET CE at http://iacet.org/who-accepts-the-iacet-ceu-g-see-a-list. FEMA accepts IACETs.

Course Date

9/2/2015

Course Overview

This course provides an introduction to Commercial Claims. It covers small and large commercial claims, certification requirements and adjuster authority, the General Property Form, NFIP documentation requirements, and adjustment standards and requirements. Then case studies are used for the students to apply the information discussed.

Course Objectives:

At the end of this course, you will be able to: Understand the difference between a small commercial claim and a large commercial claim Recognize the certification requirements and knowledge base required for commercial claims adjusters with emphasis on adjuster authority to make recommendations Discuss the coverage provided by the General Property Form Explain NFIP documentation requirements Understand the adjustment standards and requirements involved in commercial claims Apply key learning's to case studies involving policy limits and estimating the reserve

Primary Audience

Insurance Agents, Adjustors, Floodplain Managers, Building Code Officials, Local Government Officials and Property Owners.

Prerequisites

Recommended Prerequisites

This course covers a specialized claims topic. We recommend that you complete the following basic NFIP courses before taking this course or the Understanding Basement Coverage (IS-1109) course: Introduction to Flood Claims (IS-1112) Adjuster Customer Service (IS-1107) NFIP Claims Review for Adjusters (IS-1104)

CEUs:

0.1

Course Length:

1 hour
Take This Course
Take Final Exam
Notices
  • Test questions are scrambled to protect test integrity
 
Back to Top