Individuals and Households Program (IHP) - Other Needs Assistance

Individuals and Households Program (IHP) - Other Needs Assistance

Program Description

The Individuals and Households Program (IHP) Other Needs Assistance (ONA) helps people affected by a disaster. It provides money, up to the program maximum, for necessary expenses and serious needs, not housing related, that can’t be met through other means.

Other needs assistance under IHP includes:

  • Personal property
  • Childcare
  • Medical and dental expenses
  • Funeral and burial costs
  • Transportation

General Program Requirements

To get help for disaster-related needs other than housing, all of the below must be true:

  • You have losses in a presidentially declared disaster area. 
  • You have no insurance, or have filed an insurance claim but the damage isn’t covered, or your insurance settlement doesn’t cover all of your losses.
  • You or someone who lives with you is a U.S. citizen, a non-citizen national, or a qualified alien.
  • You have necessary expenses or serious needs because of the disaster.
  • You have accepted help from all other sources you qualify for, like insurance or Small Business Administration (SBA) disaster loans.

Certain conditions and limitations apply.

To learn more, visit the Assistance to Individuals and Households Fact Sheet.

Application Process

To start an application, click Apply Online. If you’ve already submitted an application for IHP, you don’t need to do a separate one for ONA.

If you have questions or prefer to apply by phone, you may call the FEMA Helpline at one of the program contact numbers below.

You can also visit a local Disaster Recovery Center (DRC) for help. Use the DRC Locator to find a center near you.

Program Contact Information

For questions or to apply by phone:

  • 1-800-621-FEMA (3362)
  • TTY 1-800-462-7585
  • 711 and VRS 1-800-621-3362
Last Updated: 10/26/2016