Delivery type | 10-Day On-Campus |
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ACE recommendation | In the upper division baccalaureate degree category, four semester hours in fire service administration. |
CEU’s | 5.8 |
Student pre-course materials and course syllabus |
http://nfa.usfa.fema.gov/ax/pcm/pcm_r0332.pdf PDF http://nfa.usfa.fema.gov/ax/pcm/pcm_r0332.pdf?.fileSize, |
Kevin Brame
kevin.brame@fema.dhs.gov
301-447-1069
This 10-day course is designed to prepare fire/Emergency Medical Services managers to work more effectively with other personnel in their organizations. Participants begin with a critical self-assessment of their individual managerial strengths and weaknesses, which results in a specific plan for their own professional and personal development. Techniques for creating effective organizational environments are defined. Components of a successful human resource development plan are examined.
Course units include managerial style, stress management, conflict resolution, time management, counseling, communications, group dynamics, and human resource development.
Post-course requirements | None |
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Comments | Best course I have ever had. It will make me a better communicator...This is my thirteenth time at the NFA and is definitely the most valuable course I have taken...This course has enabled me to use many tools and resources to make myself a better leader in the fire service. |