About GovDelivery

• Q. What is GovDelivery?
• Q. What does GovDelivery do?
• Q. How do I subscribe for new and interesting government updates?

Managing Your Subscriptions

• Q. How do I change the frequency or types of emails I’m getting?
• Q. I accidentally deleted an email. How can I get another copy?

Your Subscriber Profile

• Q. What is a subscriber profile? Why do I need to create one?
• Q. I want to change my email address and still receive the same updates. How do I do that?
• Q. I forgot my password to my subscriber profile. How can I reset it?

Ensuring Email Delivery

• Q. I am signed up to receive email updates but I am not receiving them. Why?
• Q. How do I prevent email updates from going into a bulk/spam/junk mail folder?
• Q. How do I add an organization’s email address to my Safe Sender List?

Your Information

• Q. What information does GovDelivery collect? How is that information used?
• Q. Why does GovDelivery collect this information?
• Q. What if I don’t want my information stored by GovDelivery for any reason or purpose?

Troubleshooting

• Q. I received my email late. Why?
• Q. I unsubscribed, but I am still receiving emails. Why?
• Q. I received a .PDF file in an email and it opens in a blank window. Why?
• Q. What should I do if I'm experiencing accessibility issues?
• Q. Where can I read a transcript of the video on this site?

Unsubscribing

• Q. How do I unsubscribe from email updates?
• Q. How do I unsubscribe from text messages alerts?

GovDelivery Policies

• Q. What is GovDelivery’s policy related EU Safe Harbor policies?
• Q. What is GovDelivery’s policy on collecting information from minors?
• Testing the API
• Q. What is GovDelivery’s policy on cookies?
• Wireless Terms and Conditions
• GovDelivery Privacy Policy