For questions regarding the FEMA Flood Map Service Center (MSC) website or other flood mapping-related questions, please visit our self-service options or contact a Map Specialist with the FEMA Map Information eXchange (FMIX).

Self Service

• MSC General Information
• Frequently Asked Questions

Contact a Map Specialist

• 1-(877) FEMA MAP (1-877-336-2627)
• Hours of Operation: Monday through Friday, 8:00 am to 6:30 pm Eastern Time (ET)
• Email: FEMAMapSpecialist@riskmapcds.com
• Try our Live Chat Service, available 9:00 am to 5:00 pm EST. Click below to start chatting now.

  

Flood Insurance Questions

For questions about flood insurance or the National Flood Insurance Program (NFIP), please contact the NFIP Help Center at 1-800-427-4661 or visit www.FloodSmart.gov.

For a comprehensive list of FEMA contact information, including Disaster Assistance, please visit the FEMA Website.

Would you like to receive Map Service Center announcements via email?

FEMA provides a free email service that sends out notifications when new information is available about a selected topic. This service allows users to select one or more topic-specific channels such as Map Service Center, Flood Hazard Mapping or Hazus through which they will receive notices. To get started, please visit the FEMA Email Subscriptions page.