The National Defense Authorization Act 2014, Section 633, requires each secretary of a military department to designate a specific member to assist spouses and other dependents of service members, including Reserve Components, who die on active duty.
These survivor advocates are available to provide support and address issues or concerns by spouses and other dependents of deceased service members regarding casualty assistance or receipt of military survivor benefits authorized by law. If you are a survivor and not satisfied with the casualty assistance provided by your service, contact your Gold Star Advocate. They are there to help, regardless of how and where your loved one died.
The Advocates
U.S. Army
Installation Management Command, G9, ACS, Survivor Outreach Services
Telephone number: 210-466-1173
E-mail: usarmy.jbsa.imcom-hq.mbx.sos-survivor-advocate@mail.mil
U.S. Marine Corps
Long Term Assistance Program Office
Phone number: 703-784-9580
Email: Gold.Star.Advocate@usmc.mil
U.S. Navy
Long Term Assistance Program Office
Phone number: 901-874-0083
Email: MILL_LTAP@navy.mil
U.S. Air Force
USAF/A1SAA, Airman and Family Care Division
Phone number: 703-697-2392
Email: usaf.pentagon.af-a1.mbx.af-a1saa@mail.mil
U.S. Coast Guard
Coast Guard Casualty Matters Office
Phone number: 703-872-6647
If you are not satisfied with the casualty assistance provided by your service advocate, you may contact the Department of Defense's Gold Star Advocate program manager:
Department of Defense
Casualty and Mortuary Affairs and Military Funeral Honors
Phone number: 571-372-5319
Email: osd.pentagon.rsrcmgmt.list.ousd-p-r-gold-star-advocate-mbx@mail.mil