Quality and Safety Performance Reports

Walter Reed National Military Medical Center is committed to ensuring timely, patient-centered access to safe, high-quality health care for each of our beneficiaries. To ensure we meet the highest standards of care, we track our performance, and continually seek ways to improve. We are committed to sharing our performance in an understandable, usable and timely manner so our beneficiaries can make informed healthcare decisions.

It is an honor to serve our nation’s heroes, and we strive to provide the best health care possible each and every day. Caring for America’s Heroes is much more than a duty — it’s our passion.

About This Site 

We believe transparency isn’t transparent if you can’t understand the information we are providing; therefore, under the headings on the left-side of the page, you will find several measures of performance that will help you understand more about our facility. For each measure, you will find:

• an explanation of what we are measuring and why,
• our performance in that measure and how we compare to the national benchmark,
• what we are doing to improve our performance, and
• what it means to our patients.

This information is designed to help educate you about our facility, our dedicated doctors, nurses, clinical support, and administrative staff, and our commitment to excellence.

This web site is in compliance with the 2016 National Defense Authorization Act, which requires each Military Treatment Facility (MTF) to publish patient safety, quality of care, patient satisfaction, and health outcomes data.

While we are not where we want to be on every measure of performance, we remain committed to improving. Our dedicated personnel are constantly looking for ways to improve, no matter how well we already perform, or how satisfied our patients seem.

If you have any comments, questions, or concerns about the information provided for these measures of performance, please feel free to contact our Patient Relations Department.

Hospital Accreditations

• Accredited/Certified for Hospital and Behavioral Health, The Joint Commission, 2016
• Level II Trauma Center, American College of Surgeons
• Quality and Patient Safety Award, 2015, Department of Defense Safety Program
• Radiation Oncology Accreditation, American College of Radiology
• LEED Gold Certification for Building 19
• LEED Silver Certification for Building 9A
• Breast Care Center, National Accreditation Program for Breast Centers
• Stem Cell Service, Foundation for the Accreditation of Cellular Therapy
• Simulation Center, Society for Simulation in Healthcare
• Surgical Simulation Fellowship, American College of Surgeons
• Fundamentals of Endoscopic Surgery, American College of Surgeons
• Fundamentals of Laparoscopic Surgery Simulation, American College of Surgeons
• College of American Pathologist
• American Association of Blood Banks
• Food and Drug Administration
• Murtha Cancer Center, Department of Defense Cancer Center of Excellence
• Sleep Disorder Center, American Academy of Sleep Medicine
• Patient-Centered Medical Home, National Committee for Quality Assurance
• Clinical Learning Environment Review (CLER), Accreditation Council for Graduate Medical Education