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Summary

This audit found FAA is making good progress toward implementing a labor distribution system in its Air Traffic Services line of business by its September 30, 2002, target. Labor distribution is the process of tying labor costs to activities and projects by requiring personnel to itemize their time by activity. However, we found significant weaknesses, specifically in the system employees use to sign in and out and to record controllers’ work time when not directing air traffic. FAA concurred with the need to improve sign-in and sign-out procedures, but did not agree to our recommendation to change the Cru-X software programs used to record the hours employees work.