CFPB Bulk Publications, Consumer Financial Protection Bureau, Materials Available in 6 non-English languages, 2014

Federal Multilingual Websites Committee, General Services Administration

• Top 10 Best Practices for Multilingual Websites
• Automated Translations—Good Solution or Not?

Supplemental Nutrition Assistance Program (Food Stamps), Materials Available in 36 Non-English languages, U.S. Department of Agriculture, Food and Nutrition Service

U.S. Department of Housing and Urban Development (HUD), Materials Available in 14 Non-English Languages

Federal Emergency Management Agency (FEMA), Materials Available in 21 Non-English Languages, FEMA.gov

Substance Abuse & Mental Health Services Administration (SAMHSA), Materials Available in 10 Non-English Languages,

Ready.gov, Materials Available in 12 Non-English Languages, USA.gov

Multilanguage Gateway, Materials Available in 15 Non-English Languages, Social Security Administration

Centers for Disease Control and Prevention, Materials Available in 9 Non-English Languages

Medline Plus Health Information, Materials Available in 49 Non-English Languages, National Library of Medicine, National Institutes of Health

Voting Rights for Language Minority Citizens, Available in 6 Non-English Languages, U.S. Department of Justice, Civil Rights Division, Voting Rights Section

Environmental Protection Agency, Available in 5 Non-English Languages

Internal Revenue Service, Materials Available in 5 Non-English Languages on IRS.gov website, U.S. Department of Treasury, Internal Revenue Service

GovBenefits.gov, Available in Spanish

Federal Deposit Insurance Corporation (FDIC), Available in Spanish

Spanish Language Publications, U.S. Food and Drug Administration

Medicare.gov, Available in Spanish

Asian American Justice Center, Language Access Publications and Materials

Asian and Pacific Islander Institute on Domestic Violence (APIIDV), Interpretation Technical Assistance & Resource Center (ITARC)

Chinese for Affirmative Action, coordinator of the San Francisco Language Access Network, (Brochure)

Empire Justice Center, Language Access Resource Center (LARC)

Legal Services NYC, Language Access Project

Long Island Language Advocates Coalition (LILAC)

The Louisiana Language Access Coalition (LLAC)

Many Languages One Voice (MLOV), Washington D.C. Language Access Coalition

Massachusetts Language Access Coalition

Migration Policy Institute, National Center on Immigration Integration Policy, Language Portal: A Translation and Interpretation Digital Library

Minnesota Legal Services Coalition, LEP Complaint Resource Center

National Asian Pacific American Bar Association (NAPABA), Increasing Access to Justice for Limited English Proficient Asian Pacific Americans: Report for Action, May 2007,

The National Language Access Advocates Network (N-LAAN), Resource Library

Washington State Coalition for Language Access (WASCLA)Language Access Topics

U.S. Department of Justice, Office of Justice, Office for Civil Rights, Ends Investigation of the New York State Department of Corrections and Community Supervision's Provision of Language-Access Services (March 3, 2016) (PDF)

Department of Justice and New Jersey Department of Corrections Enter Into Agreement to Improve Language Assistance Services for Limited English Proficient Inmates- October 15, 2014

• Department of Justice Issues Letter to the New Jersey Department of Corrections Regarding On-Site Visit- January 10, 2017

U.S. Department of Justice proposed consent decree with Orleans Parish Prison requires language assistance services for Spanish-speaking LEP inmates. See pages 34-37 (PDF) – December 2012

Letter from Deputy Assistant Attorney General Loretta King to State Departments of Corrections, July 15, 2008

Language Services for Limited English Proficient (LEP) Offenders, State of Washington Department of Corrections

Planning Tool for Creating a Language Assistance Policy and Plan in a Department of Corrections (MS Word format) - Federal Coordination and Compliance Section, Civil Rights Division, U.S. Department of Justice

Alaska State Department of Law Language Access Plan (PDF)- August 2013

Santa Clara County District Attorney's Language Access Plan- December 3, 2012.

Considerations for Providing Language Access in a Prosecutorial Agency (PDF), September 21, 2011

Federal District Court denies Defendant Philadelphia School District's Motion to Dismiss in IDEA, EEOA, and Title VI Language Access Lawsuit Where DOJ Filed a Statement of Interest - November 30, 2016 (Statement of Interest PDF)

Department of Justice Files Statement of Interest in Title VI & EEOA Case Alleging National Origin Discrimination by Collier County, Florida School District- September 26, 2016

U.S. Department of Justice and the U.S. Department of Education Jointly File Statement of Interest in Language Access and Disability Lawsuit Against the Philadelphia School District (January 25, 2016) (PDF)

Department of Education and Department of Justice Issue Joint Guidance on the Obligations of State Educational Agencies and School Districts to Serve English Language Learners, Pursuant to Title VI and the Equal Educational Opportunities Act - January 7, 2015 (en Español)

• English Learner Dear Colleague Fact Sheets available in: English, Cambodian, Chinese (Simplified), Chinese (Traditional), Hmong, Korean, Laotian, Russian, Spanish, Tagalog, and Vietnamese.
• Limited English Proficient Parent Fact Sheets available in: English, Cambodian, Chinese (Simplified), Chinese (Traditional), Hmong, Korean, Laotian, Russian, Spanish, Tagalog, and Vietnamese.

U.S. Department of Education Announces Resolution of Hazleton, Pa., Area School District Civil Rights Investigation

• Agreement (February 11, 2014)
• Press Release (April 11,2014)

Justice Department Reaches Settlement with School District of Palm Beach County, Florida. The agreement includes "translation and interpretation services throughout the registration" and "disciplinary process" for ELL students and parents who are LEP- February 26, 2013 (Agreement) (Press Release)

• Guidance
  • English- (PDF) (HTML)
  • Español (Spanish)- (PDF)
  • Tiếng Việt (Vietnamese) (PDF)
  • Kreyòl Ayisyen (Haitian Creole) (PDF)
• Tips & Tools for Reaching Limited English Proficient Communities in Emergency Preparedness, Response, and Recovery
• Ensuring Effective Emergency Preparedness, Response, and Recovery for Individuals with Access and Functional Needs: A Checklist for Emergency Managers
• Press Release
  • Federal Agencies Issue Joint Guidance to Help Emergency Preparedness, Response and Recovery Providers Complys with Title VI of the Civil Rights Act
  • Agencias Federales Emiten Directrices Conjuntas Para Ayudar A Los Proveedores De Preparación, Respuesta Y Recuperación Frente A Emergencias A Cumplir Con El Título Vi De La Ley De Derechos Civiles
  • 联邦政府机构签发联合指导，以帮助应急准备、响应和恢复的提供商遵守民权法案第 VI 章的各项规定
  • 聯邦政府機構簽發聯合指導，以幫助應急準備、回應和恢復的提供商遵守民權法案第 VI 章的各項規定
  • Các Cơ Quan Liên Bang Ban Hành HưỚng DẪn Liên BỘ Giúp Các Đơn VỊ Cung CẤp ChuẨn BỊ SẴn Sàng, Ứng Phó Và PhỤc HỒi KhẨn CẤp Tuân ThỦ Theo Tiêu ĐỀ Vi CỦa ĐẠo LuẬt Dân QuyỀn
  • 연방정부 부처들, '비상 대비, 대응, 복구 서비스 제공자들'이 시민의 권리법 제6장을 준수할 수 있도록 돕기 위해 공동 안내서 발행
  • Nagpalabas Ang Mga Pederal Na Ahensiya Ng Pinagsamang Gabay Para Tulungan Ang Mga Tagapaglaan Ng Paghahanda Sa Emerhensiya, Tugon At Pag-Recover Na Sumunod Sa Title Vi Ng Civil Rights Act
  • Федеральные Власти Выпустили Совместное Руководство, Чтобы Помочь Организациям, Предоставляющим Услуги Подготовки К Чрезвычайным Ситуациям, Реагированию И Восстановлению, В Вопросах Соблюдении Раздела Vi Закона О Гражданских Правах
  • Ajans Federal Yo Pibliye Yon Gid Kolaboratif Pou Ede Òganizasyon K Ap Bay Sèvis Preparasyon, Repons Ak Retablisman Nan Yon Ka Ijans Respekte Tit Vi Nan Lwa Ki Rele Civil Rights Act
  • Les Agences Fédérales Publient Un Guide Commun Pour Aider Les Intervenants De Protection Civile, D’urgence Et De Reconstruction A Etre Conformes Au Titre Vi De La Loi Sur Les Droits Civils
  • وكالات فيدرالية تصدر دليل توجيهي مشترك لمساعدة مقدمي خدمات الاستعداد للطوارئ والاستجابة لها والتعافي منها للامتثال للباب السادس من قانون الحقوق

Hurricane Sandy Public Service Announcement in English and 9 non-English Languages, Federal Emergency Management Agency, U.S. Department of Homeland Security (English, Arabic, Chinese, Haitian Creole, Hebrew, Korean, Russian, Spanish, Tagalog, Vietnamese) 2012.

Help After a Disaster: Applicant's Guide to the Individuals & Households Program, Federal Emergency Management Agency, U.S. Department of Homeland Security (Arabic, Chinese, French, Greek, Haitian Creole, Hindi, Italian, Japanese, Khmer, Korean, Laotian, Polish, Portuguese, Russian, Spanish, Tagalog, Thai, Urdu, Vietnamese), 2012. A PDF version is linked here, but a text version is also available on the FEMA page.

Protecting Your Family from Earthquakes - The Seven Steps to Earthquake Safety Department of Interior, U.S. Geological Survey (English, Spanish, Chinese, Vietnamese and Korean), 2007

Communicating Without English in an Emergency, Webinar, Planning Guide (PDF), Planning Template (PDF), 2011

3 Days 3 Ways Disaster Preparedness Workbook, (English Spanish, Chinese, Ukrainian, Vietnamese), American Red Cross, 2009

Disaster Preparedness in Urban Immigrant Communities, Lessons Learned from Recent Catastrophic Events and Their Relevance to Latino and Asian Communities in Southern California, June 2008

Guiding Principles and Tips for Emergency Preparedness Efforts Targeting Persons with Limited English Proficiency and Other Special Populations, Susan Shah, Vera Institute of Justice, March 29, 2008

Language Briefing Book, Language Rights: An Integration Agenda for
Immigrant Communities

Hurricane Katrina: Models for Effective Emergency Response in the Asian American Community, Asian American Justice Center

• Language Access Standards
• Language Assistance Services for LEP Patients
• Enforcement
• Resources and Information

Enhanced National Standards for Culturally and Linguistically Appropriate Services in Health and Health Care (National CLAS Standards), Office of Minority Health, U.S. Department of Health & Human Services- April 2013 (PDF Version) (Additional Information)

Oral, Linguistic, and Culturally Competent Services Guides for Managed Care Plans, Centers for Medicare & Medicaid Services (CMS)

Honing Cultural and Linguistic Competence, Agency for Healthcare Research and Quality (AHRQ)

TeamSTEPPS® Enhancing Safety for Patients With Limited English Proficiency Module, Agency for Healthcare Research and Quality, March 2013

Re-Engineered Discharge (RED) Toolkit, Agency for Healthcare Research and Quality, March 2013 (Selected Topics Included Below)

• Ensuring Availability of Interpreter and Translation Services
• Handling Patient Refusal of Language Assistance
• Language and Its Relationship to Readmissions and Patient Safety
• Teaching the AHCP to Patients With Limited English Proficiency
• Using Qualified Medical Interpreters To Create and Teach the After Hospital Care Plan
• Arrange for Interpreter Services

Improving Patient Safety Systems for Patients With Limited English Proficiency: A Guide for Hospitals, Agency for Healthcare Research and Quality, September 2012 (PDF Version)

A Patient-Centered Guide to Implementing Language Access Services in Healthcare Organizations, Office of Minority Health, U.S. Department of Health and Human Services

Advancing Effective Communication, Cultural Competence, and Patient-and Family-Centered Care A Roadmap for Hospitals (PDF), Joint Commission

Webinar: Language Access Issues in Social Security and Medicare, National Senior Citizens Law Center, October 8, 2013

Webinar: Addressing Health Disparities: Language Access Advocacy for Limited English Proficient Seniors, National Senior Citizens Law Center, December 13, 2011

Health Centers: Improving Health Care Access For Limited English Proficient Patients, Association of Asian Pacific Community Health Organizations and the California Primary Care Association

U.S. Department of Health and Human Services Office for Civil Rights reached an agreement with Mee Memorial Hospital to expand and improve accessibility for persons with limited English proficiency (LEP), including persons that speak indigenous languages.

• Agreement (August 7, 2014)
• Press Release (August 21, 2014)

OCR launches national compliance review initiative, "Advancing Effective Communication in Critical Access Hospitals," U.S. Department of Health and Human Services, Office for Civil Rights (OCR)- April 30, 2013 (Press Release in PDF ) (Report in PDF)

Enforcement Success Stories Involving Persons with Limited English Proficiency, U.S. Department of Health and Human Services, Office for Civil Rights

Hablamos Juntos Resources, Language Policy and Practice in Health Care, Robert Wood Johnson Foundation

Language Access Resources and Publications, National Health Law Program

Language Access Publications, The California Endowment

Cost-Saving Benefits of Language Assistance Services in Healthcare Settings A Compilation of Selected Abstracts, Asian & Pacific Islander American Health Forum, 2008.

Symbol Usage In Health Care Settings for People with Limited English Proficiency (PDF), Hablamos Juntos, The Robert Wood Johnson Foundation, April 2003

United States Department of Housing and Urban Development Reach Voluntary Agreement with Independence, Missouri Housing Authority to Increase Access to Housing for Limited English Proficient Persons- April 14, 2015

• Agreement (April 2, 2015)
• Press Release (April 14, 2015)

U.S. Department of Housing and Urban Development and New Jersey Announce Agreement to Expand Hurricane Sandy Recovery Programs

• Agreement (May 30, 2014)
• Press Release (May 30, 2014)

U.S. Department of Housing and Urban Development, Nebraska Reach Agreement on Language Access to Housing Programs

• Agreement (March 5, 2014)
• Press Release (April 11,2014)

U.S. Department of Housing and Urban Development (HUD) agreement with a property management company in Virginia Beach, VA, which will pay $82,500 to settle allegations that it refused to allow a Hispanic woman to apply for an apartment because she did not speak fluent English. HUD Press Release- January 16, 2013. Agreements (PDF)

Filing a Complaint Regarding an Immigration Court Interpreter, Executive Office for Immigration Review, U.S. Department of Justice

Statement of Work for Interpreter Services, Executive Office for Immigration Review, U.S. Department of Justice

Immigration Interpreting Workshop, National Center for Interpretation, The University of Arizona

Fundamental Fairness: A Report on the Due Process Crisis in New York City Immigration Courts, Immigration Court Observation Project (ICOP), May 2011

Language Access Problems in Immigration Court, National Language Access Advocates Network (N-LAAN), February 2, 2010

Assembly Line Injustice, Enhancing the Accuracy of Proceedings Through Effective Translation, Chicago Appleseed Fund for Justice, June 2009

Decision Eliminating Spanish and Other Language Training for ICE Investigators Was a Mistake, U.S. House Committee on Homeland Security, 2005

Immigration Court Interpreters, Their Standing as Professionals, National Center for State Courts, May 2000

U.S. Departments of Justice and Labor Washington State Department of Labor and Industries Reach Agreement to Improve Access for Limited English Proficient Workers

• Agreement
• Press Release (October 1, 2015) (English)(Comunicado de Prensa)
• Fact Sheet (English) (Hoja informativa) (Chinese simplified 简体字) (Chinese traditional 簡體字) (Korean 한국어/조선말) (Russian Pусский) (Vietnamese Tiếng Việt) (Khmer ប្រទេសកម្ពុជា) (Laotian ພາສາລາ​ວ) 

Presentation: Language Access: Unemployment Insurance Programs and Limited English Proficiency (LEP) Individuals (PDF), U.S. Department of Labor, Civil Rights Center, June 2013

LEP Toolkit, U.S. Department of Labor, Civil Rights Center

Factsheets in Other Languages, Equal Employment Opportunity Commission (EEOC)

Language Access Presentation, Office of Language Access, Department of Labor and Industrial Relations, State of Hawaii, March 2008

Improving Workplace Opportunities For Limited English-Speaking Workers, National Association of Manufacturers, April 2006

Employment-related Brochures and Posters in Non-English Languages, Minnesota Department of Labor and Industry

Fact Sheets and Self-Help Tools, Available in Spanish and Chinese, Legal Aid Society, Employment Law Center

English Proficiency: What Employers Need for their Spanish Speaking Workforce, The United States-Mexico Cultural and Educational Foundation and Harrison Maldonado Associates, Inc., June 2005

Survival Literacy Training for Non-Native-English-Speaking Workers, American Institutes for Research, October 2010

Focus on Civil Rights of Limited English Speakers, National Employment Law Project

Unemployment Insurance Information, Written and Audio, in 15 Non-English Languages, Washington State Employment Security Department

Common Language Access Questions, Technical Assistance, and Guidance for Federally Conducted and Federally Assisted Programs (PDF), August 15, 2011

Language Access Assessment and Planning Tool for Federally Conducted and Federally Assisted Programs (PDF), May 9, 2011

Considerations for Providing Language Access in a Prosecutorial Agency (PDF), September 21, 2011

Executive Order 13166: Improving Access to Services for Persons with Limited English Proficiency, August 2000

Executive Order 13166 Limited English Proficiency Resource Document: Tips and Tools from the Field (PDF), September 2004

Determining Whether an Entity Receives Federal Financial Assistance

Accessing and Using Language Data from the Census Bureau (PDF), September 3, 2008

Encyclopedia of World Languages, Ethnologue: Languages of the World

Interactive World Map, Medline Plus U.S. National Library of Medicine, National Institutes of Health

Multilingual Websites, Top 10 Best Practices for Multilingual Websites, Automated Translations—Good Solution or Not?, General Services Administration, 2011

Choosing a Language Access Provider (PDF), Federal Interagency Working Group on LEP

Federal Supply Schedule for Language Services, General Services Administration, Schedule 738 II

Limited English Proficiency: What Federal Agencies and Federally Assisted Programs Should Know About Providing Services to LEP Individuals

Federal Language Access Survey (PDF)

Top Tips from Responses to the Survey of Language Access Strategies Used by Federal Government Agencies (MS Word), Federally Conducted Committee, Federal Interagency Working Group on Limited English Proficiency

Five Steps to Improving Communications with LEP Populations, Hablamos Juntos, Robert Wood Johnson Foundation, 2009

Critical Issues in Serving the Needs of Limited English Proficient (LEP) Communities
(PDF), September 3, 2008, New Jersey Institute of Technology

Hiring and Procurement Tools

Before You Hire - Ask Yourself: “What are my Project’s Language Needs?”  - TIPS to making language service hiring decisions. (PDF)

TIPS on Hiring the Right Telephonic Interpretation Vendor - TIPS to finding a high-quality telephone interpretation vendor. (PDF)

TIPS for Working with Telephone Interpreters - TIPS for planning, placing, and troubleshooting phone-calls with telephone interpreters. (PDF)

What Does it Mean to be a Certified Linguist? - TIPS to discovering vendor and linguist qualifications. (PDF)

TIPS on Building an Effective Staff Language Service Program - TIPS for recruiting, hiring, assessing, and retaining staff linguists. (PDF)

New York Attorney General Schneiderman Announces Agreement With Ontario County Sheriff's Office To Expand Language Access Services - April 2, 2014

San Francisco Police Department Officer LEP Training Video (YouTube)- February 28, 2014

United States Agrees to Comprehensive Settlement with Suffolk County Police Department to Resolve Investigation of Discriminatory Policing Against Latinos, with "meaningful access to police services for individuals with limited English proficiency (LEP)"- December 3, 2013

Department of Justice Files Title VI Statement of Interest in Case Alleging National Origin Discrimination by NYPD- November 22, 2013

New York Attorney General Schneiderman Secures Agreement Ensuring Full Access to Law Enforcement Services in Middletown - September 20, 2013 (Spanish)

U.S. District Court for the District of Arizona denies Maricopa County and Sheriff Arpaio's Motions to Dismiss, ruling that "longstanding case law, federal regulations and agency interpretation of those regulations hold language-based discrimination constitutes a form of national origin discrimination under Title VI." See pages 6-8 (PDF) – December 12, 2012

Executive Order 13166 Limited English Proficiency Resource Document: Tips and Tools from the Field (PDF)

New York City Police Department LEP Compliance Review, Office of Justice Programs, U.S. Department of Justice, February 2010

Memorandum of Agreement between USA and Lake Worth, FL Police Department, Civil Rights Division, Federal Coordination and Compliance Section, U.S. Department of Justice

Memorandum of Agreement between USA and Palm Beach County Sheriff's Office (PDF), Civil Rights Division, Federal Coordination and Compliance Section, U.S. Department of Justice

Memorandum of Agreement between USA and Town of Mattawa Washington and Mattawa Police Department (PDF), Civil Rights Division, Federal Coordination and Compliance Section, U.S. Department of Justice, March 2008

What are the pros and cons of giving non-bilingual police officers cards with pictures and bilingual descriptors to help get a description of a fleeing suspect from witnesses and suspects on the scene? Commonly Asked Questions and Answers Regarding Limited English Proficient (LEP) Individuals, Question 13

Fulton County Sheriff's Office Written Directive on Limited English Proficiency (LEP) Guidelines, Office of Justice Programs, U.S. Department of Justice, January 2008

Knoxville Tennessee Police Department General Order Regarding Limited English Proficiency Assistance Plan, Office of Justice Programs, U.S. Department of Justice, January 2008

Reno Nevada Police Department's Limited English Proficiency Plan, Office of Justice Programs, U.S. Department of Justice, August 2006

San Francisco CA General Order Regarding Language Access Services for Limited English Proficient (LEP) Persons, Office of Justice Programs, U.S. Department of Justice, October 2007

Modesto California Police Department General Order Regarding Limited English Proficiency Assessment Plan and Service Delivery, Office of Justice Programs, U.S. Department of Justice, September 2007

Las Vegas Nevada Metropolitan Police Department Procedural Order on Interaction with Persons Who Have Limited English Proficiency (LEP), Office of Justice Programs, U.S. Department of Justice, 2006

Philadelphia Police Department Limited English Language Proficiency Directive 71, December 2005

Language Identification Card, State of Ohio Office of Criminal Justice Services, the National Association of Judiciary Interpreters and Translators, the Summit County Sheriff's Office, and the American Translators Association.

Lost in Translation: Limited English Proficient Populations and the Police by Bharathi A. Venkatraman, Attorney, Civil Rights Division, Federal Coordination and Compliance Section, U.S. Department of Justice.

Overcoming Language Barriers: Solutions for Law Enforcement,Community Oriented Policing Services (COPS) Program, U.S. Department of Justice and the Vera Institute of Justice

Planning Tool for Creating a Language Assistance Policy and Plan in a Law Enforcement Agency (MS Word) - Federal Coordination and Compliance Section, Civil Rights Division, U.S. Department of Justice

Santa Clara, California Probation Department Language Access Plan (PDF)

Help After a Disaster: Applicant's Guide to the Individuals & Households Program, Available in 21 languages, Federal Emergency Management Agency, U.S. Department of Homeland Security, 2012

Federal Protections Against National Origin Discrimination Brochure, Available in 14 non-English languages, U.S. Department of Justice

Know Your Rights Beneficiary Brochure, Available in 9 non-English languages, Federal Coordination and Compliance Section, Civil Rights Division, U.S. Department of Justice

Video: Breaking Down the Language Barrier: Translating Limited English Proficiency into Practice, (English, Spanish, Chinese, Korean and Vietnamese), Department of Justice, Civil Rights Division, Video Page.

Language Identification and I-Speak Cards

Language Identification Card (PDF), created by the State of Ohio Office of Criminal Justice Services, the National Association of Judiciary Interpreters and Translators, the Summit County Sheriff's Office, and the American Translators Association

Language Identification Card (PDF), New Jersey Hospital Association

Language Identification Flashcard (PDF and Word), Department of Commerce, Bureau of the Census

I Speak Cards, Avaialble in 16 Languages, State of California Department of Social Services

I Speak Cards, Available in 20 Non-English Languages, Cultural Connect

Language Identification Card (PDF), Virginia Department of Health, 2011

Right to an Language Assistance Services Notices

Free Interpreter Services Poster (PDF), Social Security Administration

Notice of Interpreter Services, State of California Franchise Tax Board

Your Right to an Interpreter Poster, PDF and Word Versions, Massachusetts Law Reform Institute, July 2, 2012

• Your Right to an Interpreter Poster - horizontal (Word)
• Your Right to an Interpreter Poster - vertical (Word)
• Your Right to an Interpreter Poster - horizontal (PDF)
• Your Right to an Interpreter Poster - vertical (PDF)

Notice of Linguistic Services (PDF), Massachusetts Court System, Office of Court Interpreters

Interpreter Sign (Word and PDF), Maine Department of Health and Human Services

Notice of Language Services, State of California Department of Social Services

You Have the Right to an Interpreter Campaign, Massachusetts Office of Health and Human Services, audio and text of transcript is available in 9 non-English languages

Legal Glossaries

Legal Glossaries, Available in Arabic, Armenian, Hmong, Mien, Mong, Punjabi, Romanian, Russian, Spanish, Urdu and Vietnamese, Superior Court of California, Sacramento County Courts

Foreign Language Fonts and Identification

Foreign Language Fonts to Create Print and Online Publication, Omniglot

Encyclopedia of World Languages, Ethnologue: Languages of the World

Supplemental Nutrition Assistance Program (Food Stamps), Materials Available in 36 Non-English languages, U.S. Department of Agriculture, Food and Nutrition Service

Food and Nutrition Service Toolkits on Cultural Competency

Food Stamp Outreach and Nutrition Education Materials in English and in Spanish

Food Stamp Outreach Materials in three dozen languages plus "I Speak" survey

Santa Clara, California Probation Department Language Access Plan- January 17, 2013. (PDF)

Erie County of New York State Enters Agreement with HHS OCR to Ensure Availability of Language Assistance Services for Individuals with LEP (Agreement) (Press Release)

New York Attorney General Schneiderman Announces Agreements With Dutchess And Putnam County Boards Of Elections To Provide Language Access For Voters - January 15, 2013 (Spanish)

New York Attorney General Schneiderman Announces Landmark Agreement With Nassau County Police Department To Strengthen Language Access Services - January 11, 2013 (Spanish)

ABA Standards for Language Access in Courts (PDF), American Bar Association, February 2012

Delaware Department of Justice, Language Access Plan, January 31, 2012 (PDF)

Memorandum of Agreement between USA and Town of Mattawa Washington and Mattawa Police Department (PDF), Resolution for the Provision of Interpreter Services (PDF),Civil Rights Division, Federal Coordination and Compliance Section, U.S. Department of Justice, March 2008

Executive Order 26: Statewide Language Access Policy, Press Release, New York State Governor's Office, October 6, 2011

Executive Order INF 14-2 (AEO): Written Language Translation Process, King County, Washington State, October 13, 2010

Language Access Act of 2004
Language Access Program, D.C. Office of Human Rights

Language Access Act Fact Sheet
Language Access Program, D.C. Office of Human Rights

Biennial Language Access Plan
Language Access Program, D.C. Office of Human Rights

Executive Order 120 (PDF), Press Release, New York City Mayor's Office, July 22, 2008

Executive Order 9-08: Access to City Programs and Activities for Individuals with Limited English Proficiency (PDF), Philadelphia Language Access Policy and Plan (PDF),City of Philadelphia

Managing Director's Directive No. 62: Language Access Policy and Plan for City Operating Departments, City of Philadelphia

Summary of Equal Access to Services Ordinance, Office of Language Services, City of San Francisco

Equal Access to Services Ordinance, Office of Language Services, City of San Francisco

• DOJ Guidance and Information for State Courts
• State Court Enforcement and Investigation Materials
• State Court Language Access Resources

DOJ Guidance and Information for State Courts

DOJ Report: Language Access in the Courts - September 15, 2016

• English
• Acceso Lingüístico en los Tribunales Estatales (Spanish)
• Tiếp Cận Ngôn NgữTòa Án Tiểu Bang (Vietnamese)
• 주 법원에서의 언어 지원 서비스 (Korean)
• 州法院的語言協助服務 (Chinese Traditional)
• 州法院的语言 协助 服务 (Chinese Simplified)

Providing Language Access in the Courts: Working Together to Ensure Justice Event - February 28, 2014:

• Language Access Planning and Technical Assistance Tool for Courts (PDF) (Word) - February, 2014
• Event Agenda - February 28, 2014
• Helpful Resources Guide - February, 2014
• Video of Event (with captions) - February, 2014
• Press Release - February 28, 2014
• Justice Blog Post - March 11, 2014

Working with State Courts to Remove Language Barriers to Justice, June 15, 2012

Language Access Guidance Letter to State Courts from Assistant Attorney General Thomas E. Perez, August 16, 2010

Questions and Answers Regarding the August 16, 2010 Title VI Language Access Guidance Letter to State Courts (PDF)

Department of Justice LEP Guidance Letters to State Courts (2002-2010)

Frequently Asked Question: What impact does Title VI have on court interpretation?

Federal Funding Programs for State and Local Court Activities to Address Access to Justice for Limited English Proficient (LEP) Individuals (PDF), August 18, 2011

Executive Order 13166 Limited English Proficiency Resource Document: Tips and Tools from the Field (PDF), Federal Coordination and Compliance Section, Civil Rights Division, Department of Justice

State Court Enforcement and Investigation Materials

Arizona Materials

Department of Justice and Mohave County, Arizona Superior Court Work to Ensure Language Access for Limited English Proficient Court Users –

• Agreement – May 11, 2015
• Press Release – May 14, 2015
  • Department of Justice and Mohave County, Arizona Superior Court Work to Ensure Language Access for Non-English Speakers (English)
  • EL DEPARTAMENTO DE JUSTICIA Y EL TRIBUNAL SUPERIOR DEL CONDADO DE MOHAVE, ARIZONA TRABAJAN EN ASEGURAR EL ACCESO IGUALITARIO PARA PERSONAS QUE NO HABLEN INGLÉS (Spanish) (PDF)
  • 司法部和亚利桑纳州莫哈维郡高级法院携手保证非英语母语人士获得平等扶助服务 (Chinese Simplified)
  • 司法部與亞利桑那州莫哈維郡高等法院合作 以確保不講英語者得到獲取司法保護的平等機會 (Chinese Traditional)
  • BỘ TƯ PHÁP VÀ TÒA THƯỢNG THẨM HẠT MOHAVE, ARIZONA TIẾN HÀNH BẢO ĐẢM SỰ BÌNH ĐẲNG QUYỀN TIẾP CẬP PHÁP LÝ DÀNH CHO NHỮNG NGƯỜI KHÔNG NÓI THÔNG THẠO TIẾNG ANH (Vietnamese)

California Materials

Letter and Agreement of Resolution: Superior Court of California, County of Los Angeles- September 20, 2016

• Letter and Agreement
  • English
  • Español (Spanish)
  • 한국어/조선말 (Korean)
• Press Release
  • Justice Department and Los Angeles County Superior Court Reach Agreement to Ensure Access to Justice of Limited English Proficient Individuals
  • El Departamento De Justicia Y El Tribunal Superior Del Condado De Los Ángeles Llegan A Un Acuerdo Para Garantizar La Igualdad De Acceso A La Justicia Para Personas Con Conocimientos Limitados Del Inglés
  • 司法部和洛杉矶县高等法院达成协议，以确保英语能力有限的个体获得公正
  • 司法部和洛杉磯縣高等法院達成協議，以確保英語能力有限的個體獲得公正
  • 법무부와 캘리포니아 주 고등법원, 로스앤젤레스 카운티가 제한된 영어 실력을 가진 사용자 (LEP) 들의 공평성의 접근성을 보장하는 합의에 도달하다
  • ANG KAGAWARAN NG HUSTISYA AT SUPERYOR NA KORTE SA COUNTY NG LOS ANGELES AY UMAABOT NG KASUNDUAN UPANG SIGURADUHIN ANG AKSES SA HUSTISYA PARA SA MGA INDIBIDWAL NA LIMITADO ANG KARUNUNGAN SA WIKANG INGLES
  • BỘ TƯ PHÁP VÀ TÒA ÁN TỐI CAO TIỂU BANG LOS ANGELES ĐẠT THỎA THUẬN ĐẢM BẢO QUYỀN TIẾP CẬN TƯ PHÁP CHO CÁC CÁ NHÂN KHÔNG THÔNG THẠO TIẾNG ANH
  • ԱՐԴԱՐԱԴԱՏՈՒԹՅԱՆ ԴԵՊԱՐՏԱՄԵՆՏԸ և ԼՈՍ ԱՆՋԵԼԵՍԻ ՇՐՋԱՆԱՅԻՆ ԳԵՐԱԳՈՒՅՆ ԴԱՏԱՐԱՆԸ ԿՆՔԵՑԻՆ ԴԱՏԱՎԱՐՈՒԹՅԱՆ ՀԱՍԱՆԵԼԻՈՒԹՅՈՒՆԸ ԱՊԱՀՈՎԵԼՈՒ ՄԱՍԻՆ ՀԱՄԱՁԱՅՆԱԳԻՐ ԱՆԳԼԵՐԵՆ ԼԵԶՎԻ ՍԱՀՄԱՆԱՓԱԿ ԻՄԱՑՈՒԹՅԱՄԲ ՖԻԶԻԿԱԿԱՆ ԱՆՁԱՆՑ ՀԱՄԱՐ

Department of Justice Observations and Recommendations Letter to the Judicial Council of California and the Los Angeles County Superior Court – May 22, 2013

California Judicial Council adopts Strategic Plan for Language Access in the California Courts – January 22, 2015

• Press Release – January 22, 2015
• Public Meeting Notes – January 22, 2015

Colorado Materials

• Closure Letter - June 21, 2016
• Updated Colorado Directive 06-03 - May, 2016
• Press Release
  • Justice Department Closes Case Following Colorado Judiciary Reforms Removing Language Barriers - June 21, 2016
  • El Departamento de Justicia Cierra Caso Después de que Reformas del Poder Judicial de Colorado Eliminaran Barreras Lingüísticas - (Spanish)
  • BỘ TƯ PHÁP ĐÃ ĐÓNG LẠI TRƯỜNG HỢP VỀ CẢI CÁCH PHÁP LÝ COLORADO TRONG VIỆC XOÁ BỎ CÁC RÀO CẢN NGÔN NGỮ - (Vietnamese)

Memorandum of Agreement between USA and the State of Colorado Judicial Department, June 28, 2011,

• Chief Justice Directive 06-03 – June 28, 2011
• Press Release – June 28, 2011
  • Press Release (English)
  • Comunicado de Prensa (Spanish)

Colorado Judicial Department Issues Language Access Plan – March 15, 2012

Hawai'i Materials

Department of Justice and Hawai'i State Court System Work Collaboratively to Ensure Equal Access for All Limited English Proficient Individuals in Hawai'i Courts –

• Agreement – March 24, 2015
• Press Release – March 24, 2015
  • Following Justice Department’s Review, Hawaii State Court Commits to Equal Access for Non-English Speakers (English) (PDF)
  • Después de la Revisión Realizada por el Departamento de Justicia, el Tribunal Estatal de Hawai Se Compromete a Brindar Acceso Igualitario para Personas que No Hablen Inglés (Spanish)
  • ME MURIN EWE ANGANGEN CHEK AN EWE PUTAEN JUSTICE, KAPWUNGUN HAWAII A ANGANGA PWE EPWE WOR NONNOPPOKUN ANINNIS NGENI EKKEWE ARAMAS RESE SINE FOOSUN MERIKA (Chuukese)

Kentucky Materials

Letter of Resolution: Kentucky Administrative Office of the Court - June 22, 2016 

• Press Release (English) (Spanish Español)

Maine Materials

Memorandum of Understanding between USA and the State of Maine Judicial Branch (PDF) – September 29, 2008

• Press Release

Michigan Materials

Acting Assistant Attorney General and U.S. Attorneys for Michigan send letter to Michigan Supreme Court addressing Rule 1.111, Foreign Language Interpreters – September 17, 2013

New Jersey Materials

Department of Justice and New Jersey Judiciary Work Collaboratively to Ensure the Provision of Language Assistance Services in New Jersey Courts –

• Agreement – April 7, 2014
• Press Release – April 9, 2014
  • Department of Justice and New Jersey Judiciary Collaborate to Ensure Provision of Language Assistance Services in Courts
  • El Departamento de Justicia y el Poder Judicial de Nueva Jersey Colaboran en Asegurar que se Provean Servicios de Asistencia Idiomática en Tribunales
  • 법무부와 뉴저지 사법부, 법정 내 언어지원 서비스 제공 위해 공조 (Korean) (Word)
  • O Departamento de Justiҫa E O Judiciário de Nova Jérsia Colaboram Para Asssegurar Prestaҫão de Serviҫos de Assistência Linguística Nos Tribunais (Portuguese) (Word)
  • 司法部与新泽西州司法机关进行协作 确保在法院提供语言协助服务 (Chinese Simplified) (Word)
  • 司法部與新澤西州司法機關進行協作  確保在法院提供語言協助服務 (Chinese Traditional) (Word)
  • Kolaborasyon Ant Depatman Jistis Ak Lajistis New Jersey Pou Moun Resevwa Sèvis Nan Lang Li Nan Tribinal Yo (Haitian Creole) (Word)
  • СОВМЕСТНЫЙ ПЛАН МИНИСТЕРСТВА ЮСТИЦИИ США И СУДЕБНЫХ ОРГАНОВ ШТАТА НЬЮ-ДЖЕРСИ ПО ПРЕДОСТАВЛЕНИЮ ПЕРЕВОДЧЕСКИХ УСЛУГ В СУДАХ (Russian) (Word)

North Carolina Materials

Department of Justice Letter and Report of Findings to the North Carolina Administrative Office of the Courts (PDF) – March 8, 2012

• 171-54M-8 بخصوص: تحقيق في شكوى المكتب الإداري لمحاكم كارولينا الشمالية رقم (Arabic)
• 关于：对北卡罗莱纳州法院管理办公室的调查 投诉编号：171-54M-8 (Chinese Simplified)
• 關於：對北卡羅萊納州法院管理辦公室的調查 投訴編號：171-54M-8 (Chinese Traditional)
• 답변: 노스캐롤라이나주 법원행정국의 조사 결과 내용 신고 접수번호 171-54M-8 (Korean)
• Re: Investigación de la Oficina Administrativa de los Juzgados de Carolina del Norte Denuncia No. 171-54M-8 (Spanish)
• Cuộc Điều Tra Của Văn Phòng Quản Lý Hành Chính Phụ Trách Các Tòa Án Tiểu Bang Bắc Carolina Đơn Khiếu Kiện Số 171-54M-8 (Vietnamese)

North Carolina Court System Develops Language Access Complaint Poster (PDF) – January 24, 2014*

*Attribution. Attribution to the NCAOC must be clear and visible on any and all of your materials and products in whatever format they exist.  Attribution should be substantially similar to the following:

“The North Carolina court forms included in this publication are created by the North Carolina Administrative Office of the Courts, which office has given permission for the use of these forms in this publication.”

North Carolina Administrative Office of the Courts, Notice of Expansion of Interpreter Services to All Cases Heard Before Magistrates (PDF) – April 30, 2015

North Carolina Administrative Office of the Courts, Notice of Expansion of Language Access Services to All Child Custody and Child Support Proceedings (PDF) – September 25, 2013 

North Carolina Administrative Office of the Courts, Notice of Expansion and Enhancement of Foreign Language Interpreting Services (PDF) – August 8, 2012

Rhode Island Materials

Justice Department Closes Case After Rhode Island Judiciary Reforms Provide Equal Access for Individuals with Limited English Proficiency–

• Closure Letter (April 21, 2016)
• Press Release
  • Justice Department Closes Case After Rhode Island Judiciary Reforms Provide Equal Access for Individuals with Limited English Proficiency- April 21, 2016
  • Departamento De Justicia Cierra Caso Después De Que Las Reformas Del Poder Judicial De Rhode Island Brindaran Igualdad De Acceso A Personas Con Conocimientos Limitados Del Inglés- (Spanish) April 21, 2016
  • DEPARTAMENTO DE JUSTIÇA ENCERRA CASO APÓS REFORMAS JUDICIAIS DO ESTADO DE RHODE ISLAND CONCEDEREM ACESSO EQUITATIVO A INDIVÍDUOS COM PROFICIÊNCIA LIMITADA DA LÍNGUA INGLESA (Portuguese)
  • ក្រសួងយុត្តិធម៌បិទសំណុំរឿង បន្ទាប់​ពីកំណែទម្រង់តុលានៅ Rhode Island ផ្ដល់​សិទ្ធិ​ស្មើគ្នា​ដល់អ្នក​​​​និយាយភាសាអង់គ្លេសនៅមាន​កម្រិត(Khmer)
• Agreement – April 9, 2014
• Language Access Plan – April 1, 2014
• Press Release – April 10, 2014–
  • Department of Justice and Rhode Island Judiciary Enter into Agreement for Provision of Language Assistance Services in Rhode Island Courts (English)
  • El Departamento de Justicia y el Poder Judicial de Rhode Island Realizaron un Acuerdo para la Provisión de Servicios de Asistencia Idiomática en Tribunales de Rhode Island (Spanish)
  • O Departamento de Justiҫa E O Judiciário de Rhode Island Celebram Acordo Para Prestaҫão de Serviҫos de Assistência Linguística Nos Tribunais de Rhode island (Portuguese) (Word)
  • ក្រសួងយុត្តិធម៌ និងត្ុលាការ RHODE ISLAND បានយល់ក្ព្មផ្ដល់មសវារមមជាំនួយខាងភាសាមៅរនុងត្ុលាការ RHODE ISLAND (Khmer) (Word)
• Rhode Island Supreme Court, Executive Order No. 2012-5 (PDF) – June 13, 2012

Tennessee Materials

U.S. Department of Justice Memorandum of Agreement with the Juvenile Courts of Memphis and Shelby County, Tennessee requires the development of a language access plan that complies with Title VI of the Civil Rights Act of 1964. See page 17 (PDF) – December 17, 2012

Washington State Materials

The King County Superior Court Signs a Letter of Resolution with the U.S. Attorney’s Office for the Western District of Washington State and the Federal Coordination and Compliance Section- December 1, 2015

The King County Superior Court Agrees to Work with the U.S. Attorney’s Office for the Western District of Washington State and the Federal Coordination and Compliance Section to Improve Access to Court Interpreters – January 21, 2014

State Court Language Access Resources

National Center for Access to Justice Releases Updated 2016 Justice Index

ABA Standards for Language Access in Courts (PDF), American Bar Association, February 2012.

State Justice Institute Grants, SJI Website

Language Access in State Courts, Laura Abel, Brennan Center for Justice, New York University School of Law, July 2009.

Guide to Translation of Legal Materials, Consortium for Language Access in the Courts, National Center for State Courts, April 2011.

Language Access Services Section (LASS), National Center for State Courts.

A National Call to Action Access to Justice for Limited English Proficient Litigants: Creating Solutions to Language Barriers in State Courts. National Center for State Courts, July 2013.

Wisconsin Remote Interpreting: Needs Assessment for Developing a Pilot. Vagenas, Konstantina et al., National Center for State Courts, July 2014.

Video: The Role of Interpreters in the Legal System, Supreme Court of Ohio.

Mediating Through Interpreters: Providing Equal Access to Participants Who are Limited English Proficient, New Jersey Judiciary, July 2008.

What to Expect and Not to Expect from Court Interpreters, Bay Area Court Interpreters, July 1997.

Access to Justice: Limited English Proficiency (LEP) and Access to Protection Orders, National Center for State Courts.

Guidelines for Determination of Eligibility for Court-Appointed Interpretation and Translation Services, Supreme Judicial Court, State of Maine, October 11, 2006.

Washington State Coalition for Language Access (WASCLA) Language Access Topics

Legal Glossaries in Arabic, Armenian, Hmong, Mien, Mong, Punjabi, Romanian, Russian, Spanish, Urdu and Vietnamese, Superior Court of California, Sacramento County Courts

United States Files Second Statement of Interest in Case Alleging National Origin Discrimination by Hawaii Department of Transportation (PDF) - January 13, 2015

• Exhibit A (PDF)
• Exhibit B (PDF)
• Certificate of Service (PDF)
• Declaration (PDF)

United States Department of Justice files Title VI Statement of Interest in Case Alleging National Origin Discrimination by Hawaii Department of Transportation. - March 28, 2014

Transit Agency Compliance with Title VI: Limited English Proficiency Requirements, Transit Cooperative Research Program, January 2011

Title VI and Title VI-Dependent Guidelines for Federal Transit Administration Recipients, Circular 4702.1A, Federal Transit Administration, March 13, 2007

Title VI Power Point Training Presentation for Grantees Seeking or Receiving FTA Funding, Federal Transit Administration

How to Engage Low-Literacy and Limited English Proficiency Populations in Transportation Decision Making, Federal Highway Administration, February 2006

Making Public Transit Work for You, A multilingual video on using public transit

English to Spanish Glossary of Transportation Terms, Washington State Department of Transportation

Language Access Plan, Washington State Department of Transportation, December 2011

Language Access Plan, New York City Department of Transportation, 2009

Limited English Proficiency Guidelines, State of Louisiana, Department of Transportation and Development, January 2007

Limited English Proficiency (LEP) Guidelines, New Jersey Department of Transportation, October 2006

Better Dissemination and Oversight of DOT's Guidance Could Lead to Improved Access for Limited English-Proficient Populations, Complete Report (PDF), Government Accountability Office, November 2005

Diverse Workforce Limited English Proficiency Outreach, U.S. Department of Labor, Occupational Safety & Health Administration

The Susan Harwood Training Grant Program, U.S. Department of Labor, Occupational Safety & Health Administration

Compliance Assistance: Hispanic Employers and Workers, U.S. Department of Labor, Occupational Safety & Health Administration

Prevention Videos: Construction Hazards, (English and Spanish), U.S. Department of Labor, Occupational Safety & Health Administration, 2011

Male Hispanic Immigrants and Occupational Risk, U.S. Department of Labor, Bureau of Labor Statistics, April 2011

Safety and Health for the Limited-English-Speaking Workforce: Challenges & Successes, Oregon Health & Science University, June 2006

Workforce and Safety Materials in Non-English Languages, National Council for Occupational Safety and Health

Toxic Disclosure: Protecting Nail Salon Workers' Health and Safety, Goldman School of Public Policy University of California, November 2011

Language Access In the Nail Salon Industry, Asian Law Caucus and Asian Americans for Civil Rights and Equality

Workplace Health and Safety ESOL Curriculum, Jenny Lee, Utech Massachusetts Worker Education Roundtable, 2005

Spanish-Speaking Construction Workers Discuss Their Safety Needs and Experiences Residential Construction Training Program Evaluation Report, The Center to Protect Workers' Rights, February 2004