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March 2016 eBulletin

Image of DoD Patient Safety Program March 2016 eBulletin edition header.

The DoD PSP eBulletin delivers patient safety updates, news, useful tips, and resources. This month we highlight the Patient Safety Awareness Week (PSAW) campaign – a great opportunity to demonstrate our commitment to delivering highly reliable care. You will also learn about the “Deference to Expertise” High Reliability Organization (HRO) principle and the connection between patient safety and patient-centered care. In addition, we invite you access TeamSTEPPSTeam Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS) is an evidence-based teamwork system designed to improve the quality, safety and efficiency of healthcare. TeamSTEPPS consists of a collection of instructions, materials and tools to help drive a successful teamwork initiative from the initial planning to implementation through to sustainment. The system is designed to improve patient safety using a three-phase approach: Phase I Assessment: Facility determines organizational readiness; Phase II Planning, Training & Implementation: Facility “decides what to do” and “makes it happen;” and Phase III Sustainment: Facility spreads the improvements in teamwork performance, clinical processes and outcomes resulting from the TeamSTEPPS initiative.TeamSTEPPS Continuing Education Credit planning information and multiple tools and resources via our Patient Safety Treasure Chest. Enjoy!

Announcements/Reminders

  • In March, the Military Health System's theme is: Brain Injury Awareness. >>Learn more
  • National Patient Safety Awareness Week 2016 – United for Patient Safety – will take place 13 through 19 March! >>Learn more
  • The 2016 TeamSTEPPS® National Conference will take place in Washington, D.C. in June. >>Learn more
  • Do you have questions about the Continuing Education process? We can help! Email us
  • Talk to us! Do you have an update from your facility? Let us know via email or on Facebook.

Feature: Patient Safety Awareness Week 2016: The Military Health System (MHS) is “United for Patient Safety”

In 2016, Patient Safety Awareness Week (PSAW) will take place 13 March through March19. PSAW is a campaign of great importance to the DoD Patient Safety Program; this is because…Feature: Patient Safety Awareness Week 2016: The Military Health System (MHS) is “United for Patient Safety” Page.

Patient Safety Spotlight: Patient Safety and Patient-Centered Care

March is an important month for patient safety as it is the month that we acknowledge Patient Safety Awareness Week (PSAW) – a campaign that highlights the role patient safety champions play in…Patient Safety Spotlight: Patient Safety and Patient-Centered Care Page.

HRO Corner: Understanding the "Deference to Expertise" High Reliability Organization Guiding Principle

In March, we are taking an in-depth look at the Deference to Expertise High Reliability Organization (HRO) principle and how it applies to what you do to keep your patients safe on a daily basis. Please read on…HRO Corner: Understanding the "Deference to Expertise" High Reliability Organization Guiding Principle Page.

DoD PSP Treasure Chest: March Edition

Welcome to the March edition of the DoD PSP Treasure Chest! Each and every month, we will be sharing resources to help you execute your day-to-day patient safety activities easily and effectively. Please visit us often and…DoD PSP Treasure Chest: March Edition Page.

Continuing Education Update I: TeamSTEPPS® Continuing Education Credit Planning Checklist

When planning TeamSTEPPS Train the Trainer and Train the Staff activities, there are several continuing education (CE) accreditation requirements that must be met in order for the course and the attendees to be eligible for formal CE credit. Please use…Continuing Education Update I: TeamSTEPPS® Continuing Education Credit Planning Checklist Page.

Continuing Education Update II: Types of TeamSTEPPS Train the Trainer CEs Available via the DoD Patient Safety Program Online Registration Center

The DoD PSP team is now able to offer eight types of CE credit for TeamSTEPPS Train the Trainer and Train the Staff activities based on attendee eligibility and provision of necessary requirements by the attendee. Please note that…Continuing Education Update II: Types of TeamSTEPPS Train the Trainer CEs Available via the DoD Patient Safety Program Online Registration Center Page.

Upcoming Events

Patient Safety Learning Circles

In-person or Web-based forums focused on a specific topic

Five Hours in the PACU? MetroHealth Uses TeamSTEPPS to Improve Patient Transfer from the OR to the ICU (March Webinar) – Agency for Healthcare Research and Quality

9 March, 2016 from 1:00pm to 2:00pm ET

AHRQ is hosting a webinar on the implementation of TeamSTEPPS as part of a collaborative effort to improve the triaging of patients from the OR to the ICU. This session will feature two TeamSTEPPS champions from the MetroHealth System (Cleveland, OH) who will discuss how the need for the TeamSTEPPS intervention was identified, the role of the electronic health record (EHR) in the implementation effort, and the results of this cross-unit effort.

Key Objectives:

  • Describe how MetroHealth used its TeamSTEPPS Action Councils to identify a need for a TeamSTEPPS intervention to improve the triaging of patients from the OR to the ICU
  • Present the collaborative TeamSTEPPS implementation between the OR and ICU
  • Discuss how the implementation efforts were integrated into the HER
  • Present the results of the implementation thus far, as well as discuss plans for long-term sustainment.

Featured Speakers:

  • Joseph F. Golob Jr., M.D.
    Medical Director of Patient Safety and Medical Director of Surgical Intensive Care Unit
    MetroHealth Medical Center
  • Robert L. Smith, Ph.D.
    Director of the MetroHealth System's Medical Staff Assistance Program and TeamSTEPPS Programs
    MetroHealth Medical Center

Visit the Five Hours in the PACU? MetroHealth Uses TeamSTEPPS to Improve Patient Transfer from the OR to the ICU (March Webinar) Registration Page.

MHS Journey to High Reliability Healthcare – 2016 Patient Safety Awareness Week (PSAW) Learning Opportunity

15 March, 2016 from 1:00pm to 2:00pm ET

This Learning Circle will provide background information on the history and progress of the MHS Review. The presenters will discuss how the MHS aims to achieve High Reliability, identify ongoing initiatives specific to Quality and Patient Safety, and describe how learning is foundational to High Reliability.

Featured Speakers:

  • Ms. Heidi B. King, MS, FACHE, BCC, CMC, PCC, CPPS
    Chief, Patient Safety
  • COL Felicia F. Pehrson, MD
    Government Lead, MHS High Reliability Organization Program Management Office

Visit the MHS Journey to High Reliability Healthcare Registration Page.

2015 Quality and Patient Safety Award Winners – 2016 Patient Safety Awareness Week (PSAW) Learning Opportunity

16 March, 2016 from 1:00pm to 2:00pm ET

This Learning Circle will feature presentations from two of the 2015 Quality and Patient Safety Awards winners . The topics covered will be: Streamlining the Process Flow in the Department of Emergency Medicine (DEM) followed by one on Patient Transfer to a Higher Level of Care.

Featured Speakers:

  • William Beaumont Army Medical Center
  • 90th MDG Warren AFB

Visit the 2015 Quality and Patient Safety Award Winners Registration Page.

Patient Safety Is a Public Health Issue – 2016 Patient Safety Awareness Week (PSAW) Learning Opportunity – National Patient Safety Foundation Professional Learning Series Webcast**

17 March, 2016 from 1:00pm to 2:00pm ET

Register for this webinar to hear from top leaders on what is being done to address patient safety as a public health issue on a national level.

Featured Speakers:

  • Arjun Srinivasan, MD (CAPT, USPHS)
    Associate Director for Healthcare Associated Infection Prevention Programs, Division of Healthcare Quality Promotion
    Centers for Disease Control and Prevention
  • Jeff Brady, MD, MPH
    Director, Center for Quality Improvement and Patient Safety
    Agency for Healthcare Research & Quality
  • Patrick Conway, MD, MSc
    Deputy Administrator for Innovation & Quality, CMS Chief Medical Officer
    Centers for Medicare & Medicaid Services
  • Tejal K. Gandhi, MD, MPH, CPPS
    President and CEO, National Patient Safety Foundation
    President and CEO, NPSF Lucian Leape Institute

Visit the Patient Safety Is a Public Health Issue – National Patient Safety Foundation Professional Learning Series Webcast** Registration Page.

IP Community of Practice: Best Practices in IP at San Antonio Military Medical Center

28 March, 2016 from 2:00pm to 3:00pm ET

To continue the progress made from the Partnership for Patients initiative and the MHS Review, the Infection Prevention and Control Working Group will conduct quarterly CoPs to share best practices across the MHS. For 2016, the first CoP will be held 28 March. San Antonio Military Medical Center (SAMMC) will be sharing their experience to the road to reducing CLABSI.

Featured Speakers:

  • Dr. Stephen Silvey, COL
    USA Medical Corps
  • Ms. Bonnie P. Nickerson, RN, MSN, APRN-BC

We encourage you to join for a great discussion about improvements and lessons learned.

For dial-in information and the webinar link, please contact your Service Lead.

This session is for DoD participants only and will serve as a learning and sharing opportunity for MTFs.

Patient Safety Workshops

Instructor-Led or Self-Paced Patient Safety Online Learning Sessions

On-Demand eLearning: Patient Safety Reporting System v1.1 e-Learning Course

This course introduces basic navigation and functionality features of the PSR system and the roles of system users, such as event reporters, event handlers, and investigators. The course can be accessed through MHS Learn.

Visit the eLearning Courses page to register for this course.

On-Demand e-Learning: Patient Safety Reporting: Intermediate Course*

Targeted to Patient Safety Managers and other MTF staff already familiar with basic functionalities of the Patient Safety Reporting System, this course is designed to help learners hone the decision-making skills needed to effectively manage patient safety event data in PSR, as part of the ongoing effort to eliminate preventable harm at MTFs.

Patient Safety Reporting: Intermediate Course Registration Page

On-Demand e-Learning: Root Cause Analysis*

This self-paced module outlines the Patient Safety Program’s suggested practices for conducting a root cause analysis, from the initial reporting of a patient safety event through the formation of the RCA Team to the identification of contributing factors and root causes and the recommendation of corrective actions.

Root Cause Analysis Course Registration Page

*Denotes that activity is eligible for CE credit. All CE credits are managed by the Postgraduate Institute for Medicine (PIM).

**Did you know? As an NPSF Stand Up for Patient Safety member, DoD PSP receives complimentary access to webinars as a benefit of program membership. Check with your facility POC to obtain the member coupon code.

Patient Safety Reading Corner

The following articles are external and for informational purposes only. The DoD does not sponsor these websites.

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