About this Order

This order concerns violations by Air New Zealand, Limited (Air New Zealand) of the requirements of 14 CFR Part 382 (Part 382), with respect to filing an annual report detailing disability-related complaints that the foreign air carrier received from passengers in calendar year 2005. Part 382 implements the Air Carrier Access Act (ACAA), 49 U.S.C. § 41705, and violations of that part also violate the ACAA. This order directs Air New Zealand to cease and desist from future similar violations of Part 382 and the ACAA and assesses the carrier $20,000 in civil penalties.