FMCSA intends for this category to include appropriate staff manuals and instructions to staff affecting the public. Many FMCSA policies affect the public, and often, instructions to staff that dictate a specific approach to the implementation of those policies, also affect the public. FMCSA routinely distributes instructions to its staff. The instructions are intended to provide the staff with information that will help them implement policies more effectively and consistently.
Updated: Thursday, August 25, 2016