A compilation of rules, guidance, enforcement orders and other related information regarding aviation ticket refunds.
Rules
| Name | Document |
|---|---|
| 14 CFR Part 374 | View Rule |
Guidance
| Name | Date | Document |
|---|---|---|
| Guidance on the 24-hour reservation requirement | 05/31/2013 | View PDF |
| Lapse of Airline Ticket Taxes | 07/23/2011 | View Info |
| Spirit Airlines Strike | 06/12/2010 | View PDF |
| Honoring tickets of insolvent airlines: more information | 01/23/2003 | View in MS Word |
| Honoring tickets of insolvent airlines, add'l information | 11/14/2002 | View in MS Word |
| Honoring tickets of insolvent airlines | 08/08/2002 | View in MS Word |
| Cancellation penalties | 04/10/1992 | View PDF |
Enforcement Orders
| Name | Order No. | Document |
|---|---|---|
| Silver Airways LLC | 2016-9-18 | View PDF |
| United Airlines, Inc. | 2013-8-27 | View PDF |
| JetBlue Airways Corporation | 2013-6-20 | View PDF |
| Paragon Air, Inc. | 2009-07-17 | View PDF |
| Boston-Maine Airways Corp. | 2006-7-7 | View PDF |
| Petition for Rulemaking of Joel Kaufman Re: Ticket Change Penalties | 2003-3-11 | View PDF |
Updated: Tuesday, October 11, 2016