The objective of these surveys is to provide the Office of the Assistant Secretary of Defense (Health Affairs) / Defense Health Agency, in conjunction with the Surgeons General, and military treatment facility (MTF) Commanders, with quick, frequent, civilian benchmarked feedback on the satisfaction of beneficiaries who receive care through a DoD MTF and through a source other than a DoD MTF (Purchased CareThe TRICARE Health Program is often referred to as purchased care. It is the services we “purchase” through the managed care support contracts.purchased care).
2011
If you are interested in gaining access to the Outpatient survey results, please send an email to our contractor for a user name and password.
TRICARE Outpatient Satisfaction Survey: Jan-Dec 2011