Summary

On September 4, 2014, in Superior Court, County of Santa Clara, California, Wayne Allen, a former salesman for ASAP Relocations, Inc. (ASAP), San Jose, California, was sentenced to perform 300 hours of community service and ordered to pay $4,200 in restitution for his participation in a scheme to defraud moving customers.  Allen, a San Jose resident, and other employees, including the owner, lured moving customers with lowball quotes.  Once the moves were in progress, customers were told their furniture and other belongings would be taken to storage unless they paid significantly increased fees charged by ASAP for unnecessary packing supplies.

We conducted this investigation jointly with the Consumer Protection and Workers' Compensation Units of the Santa Clara County District Attorney's Office, the California Public Utilities Commission, the California Franchise Tax Board, the Alameda and Monterey County District Attorneys' Offices, and the FBI, with assistance from Federal Motor Carrier Safety Administration.