How can the AESD-W help you?

Local NEC Services

If you are requiring assistance with local NEC provided services, such as:

  • Hardware or Software
  • Desk Phones or Voicemail
  • Printers or Other Peripherals
  • Any other local IT Services


Submit a Ticket via SRM, located here: NEC Services Ticket
Note: A CAC is required to access this page.

Enterprise Services

If you are requiring assistance with Enterprise Services, to include:

  • AKO
  • Enterprise Email
  • Mobility Devices (iOS, Android, or Blackberry v10)
  • Enterprise SharePoint, Collaboration, or DISA DEPS
  • Other Enterprise Services, such as: PADDS, SPS-A, ACBIS, FPDS-NG, or Application Migration


Submit a Ticket here: Enterprise Services Ticket