Medical And Dental
Overview
Medical Plans
Staying healthy and keeping your family members healthy and happy are basic to a successful relocation. Often finding the resources and understanding the regulations for health care in a new location can be daunting. In this category you should be able to find any health-related resource at your new location and in the new community. You can explore your insurance options and learn about providers on your insurance plans.
TRICARE is a health program for:
Uniformed Service Members includes active duty and retired members of the: U.S. Army,U.S. Air Force, U.S. Navy, U.S. Marine Corps, U.S. Coast Guard, the Commissioned Corps of the U.S. Public Health Service and the Commissioned Corps of the National Oceanic and Atmospheric Association and their families,
National Guard/Reserve members, include members of the Army National Guard, Army Reserve, Navy Reserve, Marine Corps Reserve, Air National Guard Air Force Reserve U.S. Coast Guard Reserve and their families, Survivors, Former spouses, Medal of Honor recipients and their families, and Others registered in the Defense Enrollment Eligibility Reporting System (DEERS).
Types of Beneficiaries
- Sponsors-active duty, retired and Guard/Reserve members.
- Family members-spouses and children who are registered in DEERS.
Your benefits and plans will vary depending on your beneficiary category.
-
Active duty service members and families
- National Guard/Reserve members and families
- Retired service members and families
- Retired Reserve members and families
- Beneficiaries eligible for TRICARE and Medicare
- Survivors
- Children
- Former spouses
- Medal of Honor recipients and families
- Dependent parents and parents-in-law
- Foreign Force members and families
Visit :http://www.tricare.mil/Plans or http://www.tricare.mil/Plans/Eligibility.aspx for more information.
North Region - Regional Contractor: Health Net Federal Services LLC - https://hnfs.com/ - 1-877-TRICARE (1-877-874-2273)
South Region - Regional Contractor: Humana Military, a division of Humana Government Business - https://humanamilitary.com/ - 1-800-444-5445
West Region - Regional Contractor: United Healthcare Military & Veterans - https://www.uhcmilitarywest.com/ - 1-877-988-WEST (1-877-988-9378)
Dental Plans
TRICARE offers three different dental plans. Each plan has its own dental contractor.
| Dental Plan | Active Duty Dental Program | TRICARE Dental program | TRICARE Retiree Dental Program |
|---|---|---|---|
| Description | Covers civilian dental care | Voluntary dental insurance plan | Voluntary dental insurance plan |
| Who's Eligible? |
Active duty service members Service members who need line of duty care Foreign force members stationed in the U.S. National Guard and Reserve members who are: On active duty orders, Issued delayed-effective-date orders (during pre-activation period), Covered by the Transitional Assistance Management Program (TAMP) |
Family members of an active duty service member Family members of National Guard and Reserve members National Guard and Reserve members who aren't on active duty or covered by TAMP Survivors |
Retired service members Family members of retired service members Retired Guard and Reserve members Family members of retired Guard and Reserve members Medal of Honor recipients Family members of Medal of Honor recipients Survivors |
| Contractor | United Concordia >>Learn More |
MetLife >>Learn More |
Delta Dental >>Learn More |
Emergency Numbers
Within Fort Devens dial 9 911 for emergency service. The first 9 is to get an outside line.
DOD Police 978-796-3333
Med Star Ambulance: 978-466-8883
State Police: 978-772-1900
Devens Fire Department: 978-772-4600
Poison Control: 1-800-222-1222
Medical Services/Directory - on Installation
There are no Medical or Dental Services on Devens. The closest hospital to Devens is the Deaconess-Nashoba Community Hospital in Ayer, MA, five miles away. Their telephone number is 978-784-9361. There are five other hospitals within thirty minutes drive of Devens. They are Emerson Hospital in Concord, Leominster Hospital in Leominster, University of Massachusetts Medical Center, Worcester Medical Center, and St. Vincent's Hospital in Worcester.
Additionally some of the best hospitals in the world are located one hour away in Boston, MA.
DENTAL CLINIC
Location: Building 1900, 90 Vandenberg Dr.
Phone: 781-225-6789, Press 5
Records and Reception: 781-225-6324; DSN 845-6324
All patients must present a valid military, dependent or retiree ID card upon checking in at the Records and Reception area.
Sick Call
During duty hours, call 781-225-6324 . After hours emergency care is outsourced to a private, group practice dental office. For after hours emergencies call 781-225-6789 for the Medical Squadron answering service. The answering service will then contact the dentist on call.
Emergency dental needs include: uncontrolled pain, swelling, bleeding, and trauma.
Services
- Dental exams, x-rays and cleanings
- Fillings (metal and plastic)
- Crowns and bridges
-
Dentures (full and partial)
-
Root canals
- Oral surgery (including IV sedation)
- Periodontal (gum disease) treatment
- Limited dental implant care
- Urgent and emergent dental care
- Limited, minor orthodontic care
- On-site dental laboratory
- Off-base referral network for specialty care through the Active Duty Dental Plan (ADDP)
Population served: Primarily active duty service members
Family member and retiree beneficiaries may be seen for emergency dental needs. They are responsible for obtaining follow-up and comprehensive dental care in the private sector. Routine dental concerns may be treated on a limited space-available basis.
Dental care for family members (spouses and children) is currently provided through MetLife.
If beneficiaries have questions, they can access customer service at 1-855-638-8371 or online at http://www.tricare.mil/bwe/. Also, if beneficiaries would like to check if their current dentist is part of MetLife's network, they can visit www.metlife com/dental. Ifthe dentist is not a member, they can apply to become part of this network by visiting www.metdental.com.
The Active Duty Dental Plan (ADDP) for Active Duty Service Members (ADSM) only has not changed and is still provided by United Concordia.
The dental care plan for retirees and their family members has not changed and is provided through Delta Dental of California TRICARE Dental Program or at their own cost.
Enrollment in any of the programs is not automatic. Call 1-877-TRICARE (874-2273).
All newcomers are encouraged to enroll online as soon as they transfer to Hanscom Air Force Base.
Hospitals in the Area
Nashoba Valley Medical Center
200 Groton Rd, Ayer, MA
978- 784-9000
HealthAlliance Hospital
60 Hospital Rd, Leominster, MA
978- 466-2000
Clinton Hospital
201 Highland St, Clinton, MA
978- 368-3000 - Open 24 hours
Lowell General Hospital
4 Meeting House Rd, Chelmsford, MA
978- 244-1051
McLean Hospital Psychiatric Hospital
115 Mill St, Belmont, MA
617- 855-2000 - Open 24 hours
UMass Memorial Medical Center
201 Highland St, Clinton, MA
508- 334-1000
Worcester Recovery Center and Hospital
309 Belmont Street, Worcester, MA
508- 368-3300