Network Enterprise Center

Welcome

 

We offer support services to the Pine Bluff Arsenal staff and tenant units physically located within the Pine Bluff Arsenal. Our services include the following:

 

Help Desk Telephone Application Development Cell Phone Forms Management Computer Operations Printing and Reproduction Mail and Distribution Records Management Audio Visual Support Information Assurance Web Services

Telecommunications Center LAN Management Radio Systems right click to download Equipment Repair System Management Publications Database Admin Video Teleconference(VTC) Photography Voice Mail Computer Access/E-mail

Help Desk:

• Service Description:
  
  Provides a central point of contact for trouble reporting, customer assistance, change of password and system access. Equipment malfunctions for computers, copiers, faxes, printers, etc. should be reported to the Help Desk. System application problems, off the shelf software (i.e. Microsoft Office) problems, slow network response, etc are other subjects which are appropriate for Help Desk calls.
  
  The Help Desk may be contacted by calling 540-3168 or a trouble ticket may be generated using the Enterprise Help Desk (*this feature is available to registered CAC users only).