Emergency Messaging
We operate around-the-clock, around-the-world emergency communication network for the men and women of the Armed Forces and their families. This service transmits or receives over 600,000 messages per year at no cost to service personnel or their families.
To reach members of your family who are in the armed forces during times of emergency, call the Red Cross Caseworkers toll-free number at 1-877-272-7337.
The caseworker will need:
- Full Name
- Relationship to Service Member
- Rank
- Details of Emergency
- Social Security Number
- Name and Contact information of professional who can verify emergency
- Branch of Service
Access to Financial Assistance
The American Red Cross works under partnership agreements with the Army Emergency Relief, Air Force Aid Society, Coast Guard Mutual Assistance, and Navy-Marine Corps Relief Society to provide quality, reliable financial assistance to eligible applicants. Assistance can include funds for emergency travel, burial of a loved one, emergency food and shelter, etc.
Whenever your local Aid Society Office is closed, call the American Red Cross Emergency Communications Center at (877) 272-7337 (toll-free) if you are:
- An active duty service member
- A member of an activated National Guard or Reserve unit
- An immediate family member of a service member in the above two categories
- A military retiree or spouse/widow(er) of a retiree