Associate Field Technician

Job Location

TUCSON, AZ 85702
United States

Industry

Diversified Services

Posting Partner

Computer Sciences Corporation (CSC)

Description

CSC is seeking recent college grads (2015-2016) for full-time entry level positions. #CSConCampus Essential Job Functions * Provides on-site field support to customers including installation, and servicing and repairing systems and equipment. Verifies and approves operational quality of system equipment. * Resolves customer issues in the areas of hardware installation, repair, upgrade and maintenance. Assists in investigating and resolving complex installations and maintenance matters of significance. * Instructs customers in the operation and maintenance of systems/equipment. * Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting. * Acts as a liaison with customers on administrative and technical matters for assigned projects. * Performs analysis and prepares reports on system problem trends and issues. Basic Qualifications * High school diploma or G.E.D. * Seven or more years of field support experience * Experience working with the company's hardware, software and equipment products * Experience working with customer technology and support requirements Other Qualifications * Good interpersonal skills to work with customers and other unit personnel * Good analytical and problem solving skills * Good communication skills * Good time management and organizational skills * Ability to resolve hardware and equipment problems * Willingness to travel **Job:** **Technical Support Services* **Title:** *Associate Field Technician* **Location:** *AZ: ARIZONA-TUCSON* **Requisition ID:** *160090N*

Work Types

Other

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