Fort McCoy Garrison Services
Human Resources - Military
The Fort McCoy Military Personnel Division (MPD) is available to assist all Soldiers, Retirees, Family members. MPD also issues ID cards to Department of Defense civilian employees and contractors.
MPD services include processing congressional inquiries, records maintenance, retirements, separations, reassignments, ID cards, awards and personnel actions, officer and enlisted evaluations, retirement services, and line-of-duty investigations.
The Administrative Office of the division is located in building 2187 and is open from 7:30 a.m. to 4 p.m. Monday through Friday, excluding federal holidays.
For locations and office hours of other sections within the division, please select a hyperlink from the items below to reveal specific/additional information about each:
Select from the items below for additional information:
Army Continuing Education Services
Information about the Education center at Fort McCoy is available here.
Casualty Assistance Office
Services are provided by the 88th Regional Support Command Casualty Assistance Office. The office is located in building 60. Call 608-388-0451 24 hours a day.
Congressional Inquiries
This office processes congressional inquiries received from the Congressional Liaison Office and Headquarters, Installation Management Command. The office, located at 2187 South J St., is open from 7 a.m. to 4 p.m. Monday through Friday, excluding federal holidays, call 608-388-4822
ID Cards/DEERS
Identification Cards (ID Cards)
The Fort McCoy Personnel Services Branch can issue ID cards for members of all branches of service — active, reserve, guard, retirees and dependents — as well as Department of Defense civilian employees and contractors.
Two valid forms of identification, one of which must contain a photo, are required for issuance of an ID card. Examples of valid identification are: a military/civilian/contractor/dependent ID card; a driver's license; a state-issued identification card; a Social Security card, a birth certificate or a passport. A full list of acceptable forms of identification can be found online at http://cac.mil/docs/List_of_Acceptable_Documents.pdf or through the Fort McCoy DEERS office.
Please note: All forms of identification used to fulfill the requirement for the INITIAL issuance of an ID card must be current (unexpired) to be considered valid. For RENEWAL of ID cards for RETIREES, DOD CIVILIANS, and CONTRACTORS, all forms of ID must be current (unexpired) to be considered valid. For RENEWAL of ID cards for MILITARY MEMBERS or DEPEDENDENTS, an expired CAC or Dependent card may be used as a secondary form of ID; all other ID must be current (unexpired).
Dependents obtaining ID cards must be accompanied by their sponsor, or a valid power-of-attorney document must be supplied. The sponsor also may sign a Department of Defense Form 1172-2 (Application for Identification Card/DEERS Enrollment) in advance, either in person at the office or online with a CAC at the RAPIDS Self Service website (https://www.dmdc.osd.mil/self_service) after creating an account. Military dependents who are age 18 or older now need TWO unexpired forms of ID to receive a new ID card.
Active-duty servicemembers and servicemembers reaching retirement age also must have orders/contracts with them when obtaining ID cards.
Defense Enrollment Eligibility Reporting System (DEERS)
Adding a spouse or child to DEERS requires presentation of original documents (marriage certificate, birth certificates, driver’s license and Social Security cards). If a sponsor previously was divorced, divorce papers (and a Department of Defense Form 214 if in RETIRED status) are required. Before visiting the office, please call regarding any questions and to verify which documents will be required to accomplish any changes to DEERS.
Contact Information
ID Card/DEERS Section is located in building 35. The office is open from 7:30 a.m. to 3:30 p.m. Monday through Friday, excluding federal holidays. The office may also be closed at other times for work-related incidents. Customers should call 608-388-4563 prior to any visit to verify the ID Section is operational.
The Fort McCoy Personnel Services Branch can issue ID cards for members of all branches of service — active, reserve, guard, retirees and dependents — as well as Department of Defense civilian employees and contractors.
Two valid forms of identification, one of which must contain a photo, are required for issuance of an ID card. Examples of valid identification are: a military/civilian/contractor/dependent ID card; a driver's license; a state-issued identification card; a Social Security card, a birth certificate or a passport. A full list of acceptable forms of identification can be found online at http://cac.mil/docs/List_of_Acceptable_Documents.pdf or through the Fort McCoy DEERS office.
Please note: All forms of identification used to fulfill the requirement for the INITIAL issuance of an ID card must be current (unexpired) to be considered valid. For RENEWAL of ID cards for RETIREES, DOD CIVILIANS, and CONTRACTORS, all forms of ID must be current (unexpired) to be considered valid. For RENEWAL of ID cards for MILITARY MEMBERS or DEPEDENDENTS, an expired CAC or Dependent card may be used as a secondary form of ID; all other ID must be current (unexpired).
Dependents obtaining ID cards must be accompanied by their sponsor, or a valid power-of-attorney document must be supplied. The sponsor also may sign a Department of Defense Form 1172-2 (Application for Identification Card/DEERS Enrollment) in advance, either in person at the office or online with a CAC at the RAPIDS Self Service website (https://www.dmdc.osd.mil/self_service) after creating an account. Military dependents who are age 18 or older now need TWO unexpired forms of ID to receive a new ID card.
Active-duty servicemembers and servicemembers reaching retirement age also must have orders/contracts with them when obtaining ID cards.
Defense Enrollment Eligibility Reporting System (DEERS)
Adding a spouse or child to DEERS requires presentation of original documents (marriage certificate, birth certificates, driver’s license and Social Security cards). If a sponsor previously was divorced, divorce papers (and a Department of Defense Form 214 if in RETIRED status) are required. Before visiting the office, please call regarding any questions and to verify which documents will be required to accomplish any changes to DEERS.
Contact Information
ID Card/DEERS Section is located in building 35. The office is open from 7:30 a.m. to 3:30 p.m. Monday through Friday, excluding federal holidays. The office may also be closed at other times for work-related incidents. Customers should call 608-388-4563 prior to any visit to verify the ID Section is operational.
In-Processing / Out-Processing
All military personnel assigned to Fort McCoy are required to process through the In- and Out-Processing Center upon arrival. When departing the installation military personnel will receive their clearance paperwork from the Out-Processing Center.
The center, located in building 35, is open from 7:30 a.m. to 3:30 p.m. Monday through Friday, excluding federal holidays, call 608-388-3960
The center, located in building 35, is open from 7:30 a.m. to 3:30 p.m. Monday through Friday, excluding federal holidays, call 608-388-3960
Mail Management
Official mail services are provided for Soldiers and Department of the Army civilians from 7:30 a.m. to 3:30 p.m. Monday through Friday, excluding federal holidays. The office is located in building 1654, call 608-388-3205.
Personnel Automation Branch
The Personnel Automation Branch processes Electronic Military Personnel Office requests. The Office, located in building 2187, is open from 7:30 a.m. – 4 p.m. Monday through Friday, excluding federal holidays, call 608-388-4918.
Personnel Services Branch
The Personnel Services Branch processes separation, retirement applications and REDUX counseling and election.
The office, located in building 2187, is open from 7:30 a.m. to 4 p.m. Monday through Friday; excluding federal holidays, call 608-388-7956.
The office, located in building 2187, is open from 7:30 a.m. to 4 p.m. Monday through Friday; excluding federal holidays, call 608-388-7956.
Reassignment / Strength Management Branch
The Reassignment/Strength Management Branch processes permanent-change-of-station orders, military occupational specialty orders, evaluations, military awards and Soldier actions (Department of Army Form 4187) requests.
The office, located in building 2187, is open from 7:30 a.m. to 4 p.m. Monday through Friday; excluding federal holidays, call 608-388-4746.
The office, located in building 2187, is open from 7:30 a.m. to 4 p.m. Monday through Friday; excluding federal holidays, call 608-388-4746.
Records Management / FOIA
The Records Management/Freedom of Information Act office, located in building 2187, is open from 7:30 a.m. to 4 p.m. Monday through Friday; excluding federal holidays, call 608-388-4222.
The Fort McCoy FOIA Officer may be contacted at the following link: usarmy.mccoy.imcom-central.list.foia@mail.mil
Freedom of Information Act FAQs Link
The Fort McCoy FOIA Officer may be contacted at the following link: usarmy.mccoy.imcom-central.list.foia@mail.mil
Freedom of Information Act FAQs Link
Retirement Services
The Retirement Service Office is located in building 35. Call 800-452-0923 or 608-388-3716.
Additional information on the Retirement Services Office can be found at this link
Additional information on the Retirement Services Office can be found at this link
