Services
The manager of the Fort Hood Fisher House and any of our volunteer staff will be happy to answer any questions you may have about the House and will try to make your stay as comfortable as possible.
There is a $10.00 per night service charge. Should the charge prove a great hardship for your family, please discuss the matter with the hospital social worker, who will refer you to Red Cross or Army Emergency Relief (AER).
Each family is entitled to one bedroom, and most of our bedrooms hold a maximum of 3 people. Please keep us informed of who is staying with you or if there is any change following your check-in. The maximum length of stay at Fisher Houses is 30 days. This is subject to reevaluation for medical reasons.
If you plan to be away from the Fisher House for more than four nights, you must check out completely so that your room is available to other families. Please keep us informed of your plans so that we may better accommodate others.
The management reserves the right to enter rooms for maintenance work or for other reasons. Although we will try to give adequate notice, this is not always possible.
No medical services or procedures of any type are provided by Fisher House staff.
The Fisher House is a volunteer operation, and while you are here, you are one of the volunteers! We appreciate your cooperation and any extra help you can give.
GENERAL LIVING: Linens are provided in your room. Free washers, dryers, and other cleaning supplies are in the laundry room. You will also find cleaning supplies under your sink in your bathroom. Rollaway beds and portable cribs/playpens may be checked out from the manager.
KITCHEN: Prompt and thorough clean-ups of the kitchen and dining area are vital, in fairness to those who use these areas after your departure. Mark your own food with your name and date, and store in your assigned food locker and a designated area in the refrigerator. Cooking or eating is not allowed in the guest rooms.
Children who are eating or drinking should be closely attended by a parent, so that thorough cleanups can be made. Food or drink is not allowed in the guest room.
MESSAGES: Messages are placed on our in/out board in the kitchen. Please check each time you come back to the Fisher House.
MEDICATIONS: All medications requiring refrigeration must be kept in a separate refrigerator. Please see the manager.
SAFETY AND SECURITY: Exterior doors are kept locked at all times. We depend upon you to make certain the door locks properly each time you enter/exit. Unlike a hotel, there is not always someone available to let you in if you forget the key. Note that rear doors are on an active alarm system.
The House is equipped with extremely sensitive smoke detectors and fire alarm systems. Should the smoke detector go off, please call 911 immediately.
SMOKING & Alcohol: Absolutely no smoking or consumption of alcohol is permitted inside the Fisher House; however, we do have smoking urns in front and back of the building.
page last modified on: 11/8/2013