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CGWEB Customer Accessibility
Our vision for e-Coast Guard includes access to all services and information through
the web for all employees and customers including persons with disabilities.
Our goal is to achieve 100% compliance with the web accessibility standards. We
have asked our web content providers to develop plans to achieve 100% compliance
with web accessibility standards. Because of the varying levels of difficulty for
each web site to achieve 100% compliance with accessibility standards, the sites
are at varying stages of progress towards our goal. We have also asked that all
Coast Guard web sites include an e-mail address and phone number for contacting
an accessibility coordinator.
1. If you have any web accessibility concerns, you can use this e-mail address
or phone number to make comments on the accessibility of the web site, provide accessibility
recommendations and request alternate formats of the web information and services
until the web site is fully accessible.
2. If you find that the accessibility coordinator has not met your need for
web based information and services you may inquire about the formal complaint process
by contacting:
Office of the Secretary
Departmental Office of Civil Rights
S-30, Room 10215
400 Seventh St., SW
Washington, DC 20590
202.366.4648 (Voice), 202.366.5273 (TTY)
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