News

SCRA 3.0 requires the correct and complete last name when performing an inquiry. Previous SCRA versions only required a match on the first 3 letters of the last name. SCRA still requires, at a minimum, a last name and a date of birth, or a Social Security Administration Number and a last name in order to perform a search.

Please keep in mind the following when inputting last names for either a Single or Multiple Record Request:

• · Last name submitted must be an exact match with the servicemember's record.
• · Servicemembers may have had their last names changed, and the change may not yet be updated in their record.
• · SCRA is capable of handling spaces, apostrophes, hyphens and other special characters. Input names with special characters into the last name field as they appear, e.g. Smith Doe, Smith-Doe, Le'Smith.
• · Putting a suffix or any other data in the last name field which does not appear in the servicemember's record as part of their last name may result in an inaccurate response. There is no suffix field in SCRA.

Announcing SCRA 3.0. This site is now running version 3.0 of the Servicemembers Civil Relief Act (SCRA) Web Application. The User's Guide, available from the User's Guide tab at the top navigation bar, has been updated to reflect the changes in this version. Please be sure to read it for the most current information on the use and behavior of the SCRA application. If you have previously submitted a file under SCRA 2.3, all existing files will still be processed and accessible.

SCRA 3.0 features the following changes and improvements:

• · Improved site navigation
• · New "My Account" self-service section
• · New searchable FAQs section
• · New sample Upload File with description
• · New sample Upload File with description
• · Separated File Status tabs for Upload Requests and Download Results, with easy-to-read status icons for Multiple Record Requests
• · Ability to navigate site without need to login again after leaving Multiple Record Request Page
• · User's Guide is updated for version 3.0

Announcing SCRA 2.3. This site is now running version 2.3 of the Servicemembers Civil Relief Act (SCRA) Web Application. The User's Guide, available from the left side of the home page, has been updated to reflect the changes in this version. Please be sure to read it for the most current information on the use and behavior of the SCRA application.

SCRA 2.3 features the following changes and improvements:

• Certificate files are now available for Multiple Record (Batch) Requests. When you upload a file, you will be able to choose whether to generate these certificates for all of the individuals submitted, for service members on Active Duty only, or for individuals not on Active Duty only. Once your file has successfully run, you will be able to download a certificate file in addition to your results file.
• The Batch results error codes have been updated to include certificate error codes. Please review the User's Guide documentation for the list of error codes.
• The Batch upload file format has changed. The Batch upload file now adds the Middle Name. Please see the User's Guide for more information on these new fields and their location in the results file.
• The Batch results file format has changed. The Batch results file now adds the Middle Name and Certificate ID. Please see the User's Guide for more information on these new fields and their location in the results file.
• Your SCRA account password will expire after 60 days. SCRA prompts you to change your password every day starting 5 days before the expiration date, until you change the password or your account is expired. DMDC cannot reopen your account if you allow it to expire.
• The User's Guide is updated for Version 2.3.

• To comply with DoD security requirements, we must require you to change your SCRA account password every 60 days. Accordingly, the SCRA website will begin prompting you 5 days before your current password's expiration date.
• Files containing a Certificate for each individual you requested information on via your Multiple Record Requests will be available. When you upload a file, you will be able to choose whether to generate these certificates for all of the individuals submitted, for only Service Members on Active Duty Status, or for only individuals not on Active Duty Status. Once your file has successfully run, you will be able to download a certificate file in addition to your results file.
• The upload file format will allow you to add a 20-character Middle Name. When provided, this Middle Name will be returned in both the results file and be presented on the corresponding Certificate.
• The Batch results error codes have been updated to include certificate error codes.

Please note that the Request file (Input) and the Results file (Output) formats are expanding to accommodate these additional fields as shown below:

Request File Format Addition:

• Position 100-119: Middle Name (Alphanumeric, Left Justified)

Results File Format Addition:

• Position 150-169: Middle Name (Alphanumeric, Left Justified)
• Position 170-184: Certificate ID (Alphanumeric, Left Justified)

The User's Guide is being updated with full details on the changes for SCRA 2.3. Please be sure to read it as soon as SCRA 2.3 is released. Please continue to check the site daily to be sure you have the latest news.

• The Batch results error codes have been updated. Please review the User's Guide documentation for the list of error codes.
• When a service member's active duty start date and end date are the same exact date for an active duty period, these service periods are not considered covered by SCRA.
• The User's Guide is updated for Version 2.2.1.

• We corrected a rare defect that caused an SCRA Maintenance Notice to be errantly displayed when submitting a query.

• 1: Missing required field (formerly "C")
• 2: Invalid SSN (formerly "A")
• 3: Invalid Date (formerly "F")
• 4: DMDC cannot definitively identify the individual because multiple records were found
• 9: No Errors
• B: Invalid Date of Birth
• D: Invalid First Name (e.g., first name does not appear in the correct location in the file)
• E: Invalid Customer ID (e.g., customer ID does not appear in the correct location in the file)

• The required fields for both Single and Multiple Record requests are now the Social Security Number (SSN) and Last Name, or the Last Name and the Date of Birth.
• The Single Request screen no longer contains duplicate entry fields for Last Name, First Name, Middle Name, or Date of Birth.
• The Certificate now displays the Active Duty Start Date.
• The Batch results file format has changed. The Batch results file now adds the Active Duty Start Date, Early Notification (EID) Start and End Dates, and the Active Duty and Early Notification (EID) Service Component Codes. Please see the updated User's Guide for more information on these new fields and their location in the results file.
• The Batch results file will have a standard prefix ("SCRA_VersionNumber_") applied to the filename, to enable you to identify which version of SCRA was used to produce the result file, for example: SCRA_2_2_my_result_filename.txt
• The User's Guide is updated for Version 2.2.

• Position 122-129: Active Duty Begin Date (YYYYMMDD)
• Position 130-137: Early Notification (EID) Begin Date (YYYYMMDD)
• Position 138-145: Early Notification (EID) End Date (YYYYMMDD)
• Position 146-147: Service Component (Alphanumeric)
• Position 148-149: Early Notification (EID) Service Component (Alphanumeric)

• The Certificate filename now defaults to the certificate's report id
• The Single Request screen and Certificate now refer to the "Date of Interest" as the "Active Duty Status Date "
• The Certificate displays "Still Serving" in the Active Duty End Date when the Servicemember is still active duty
• The Certificate displays the complete and accurate Service Component, e.g., Army Reserve
• The Certificate displays the Active Duty End Date for members who have left active duty within 367 days of the Active Duty Status date
• The Batch Request output includes all records uploaded by the user, to include any error records
• The Batch Request status will be updated to "Complete"
• The User's Guide is updated for Version 2.1

1. The individual's Active Duty status on the Date of Interest;
2. Whether the individual left Active Duty status within 367 days preceding the Date of Interest;
3. Whether the individual or his/her unit received notification to report for active duty on the Date of Interest.