Interagency Complex Care Coordination

This instruction establishes policy and assigns responsibility for complex care coordination between the Department of Defense and Department of Veterans Affairs.

• Identification #: NUMBER 6010.24
• Date: 5/14/2015
• Type: Instructions
• Topics: Interagency Care Coordination Committee

Military Health System Support for DoD Strategic Analysis (DoD Instruction 8260.04)

This instruction implements the policy in DoD Directive 8260.05 and the guidance in DoD Instruction 8260.2, assigns responsibilities, and provides procedures to MHS members for DoD strategic planning, programming, and analysis.

• Identification #: N/A
• Date: 5/14/2015
• Type: Directives
• Topics: N/A

Decision Paper on Implementing ESI Commercial Reject List and Prior Authorization for all Compound Medication Prescriptions

• Identification #: N/A
• Date: 5/8/2015
• Type: Memorandums
• Topics: N/A

First Call Resolution and Expeditious Reply to Patient Policy

This policy requires first call resolution for all patients requesting appointments at all National Capital Region Medical Directorate medical treatment facilities. Under this policy, beneficiaries will not be asked to call back for an appointment.

• Identification #: N/A
• Date: 4/27/2015
• Type: Memorandums
• Topics: Access, Cost, Quality, and Safety, Access to Health Care, Patient Satisfaction and Access

First call Resolution and Do Not Call Back Policy

This Army OTSG/MEDCOM policy identifies responsibilities of MTF commanders, primary care, specialty care and other stakeholders identified in the appointing process to ensure patient satisfaction for our beneficiaries; outlines use of alternative portals such as Army Medicine Secure Messaging, Nurse Advice Line and TRICARE Online; specific procedures are also identified to correctly transfer calls in accordance with existing access to care standards, referral management protocols, and proper use of managing clinic schedules to ensure appointing success the first time one of our patients seeks access.

• Identification #: OTSG/MEDCOM Policy Memo 15-019
• Date: 4/2/2015
• Type: Memorandums
• Topics: Access, Cost, Quality, and Safety, Patient Satisfaction and Access, Patient Safety, Access to Health Care

Credentialing and Privileging Program

This instruction updates and reissue policy and procedures for the Credentialing and Privileging Program for the Department of the Navy (DON) as part of the DON Clinical Quality Management Program (CQMP).

• Identification #: N/A
• Date: 3/27/2015
• Type: Instructions
• Topics: Access, Cost, Quality, and Safety, Quality of Care, Patient Safety, Patient Safety

Air Force Instruction 44-102: Medical Care Management

This instruction implements Air Force Policy Directive (AFPD) 44-1, Medical Operations, and provides guidance for the organization and delivery of medical care. It implements various publications of Department of Defense (DoD), recognized professional organizations, the Joint Commission (TJC), the Accreditation Association for Ambulatory Health Care (AAAHC) and appropriate health and safety agencies

• Identification #: N/A
• Date: 3/17/2015
• Type: Instructions
• Topics: Patient Safety, Quality of Care, Access, Cost, Quality, and Safety

PHS Policy on Humane Care and Use of Laboratory Animals

The 2015 reprint of the PHS Policy reflects the following changes from the 2002 reprint: (1) On January 1, 2012, OLAW adopted the Guide for the Care and Use of Laboratory Animals: Eighth Edition (Guide), an update of the 1996 Seventh Edition, released by the National Academy of Sciences Institute for Laboratory Animal Research (ILAR) in 2011.

• Identification #: N/A
• Date: 3/16/2015
• Type: Federal Regulations
• Topics: Research Regulatory Oversight Office

Approved Joint Incentive Fund Projects for FY 2015

This memorandum lists the DoD-VA Health Care Sharing Incentive Fund proposals for FY 2015.

• Identification #: N/A
• Date: 3/13/2015
• Type: Memorandums
• Topics: Joint Incentive Fund

Non-Availability of Patient Appointments at Medical Treatment Facilities

This policy is to be implemented immediately to ensure patients are not told to call back the next day for an appointment.

• Identification #: N/A
• Date: 2/12/2015
• Type: Memorandums
• Topics: Access, Cost, Quality, and Safety, Access to Health Care, Patient Satisfaction and Access

MEDCOM Regulation 40-49: Medical Services Surgical Counts

This regulation provides guidelines for accountability of items used during operative and other invasive procedures (inclusive of minimally invasive procedures) to ensure they are not retained in a patient. This regulation addresses which items will, at a minimum, be counted, as well as when, how, and by whom the surgical count will be performed.

• Identification #: N/A
• Date: 1/21/2015
• Type: Guidelines
• Topics: Patient Safety, Access, Cost, Quality, and Safety

DoD Instruction 1100.13: Surveys of DoD Beneficiaries

This instruction estblishes policies, assign responsibilities, and provide procedures for information collections involving the use of surveys.

• Identification #: NUMBER 1100.13
• Date: 1/15/2015
• Type: Instructions
• Topics: MHS Patient Satisfaction Surveys, Conducting Health Care Surveys in the DoD

Embedded Fragment Analyses

Clarification of the Requirement for Continuation of Semi-Annual Reporting of Results of Embedded Fragment Analyses

• Identification #: N/A
• Date: 1/13/2015
• Type: Memorandums
• Topics: Health Readiness, Public Health, Deployment Health

Guidance on the use of Japanese Encephalitis Vaccine AF 0115

• Identification #: N/A
• Date: 1/9/2015
• Type: Directives
• Topics: Japanese Encephalitis

Army Hearing Program

Department of the Army Pamphlet 40-501

• Identification #: N/A
• Date: 1/8/2015
• Type: Instructions
• Topics: Reserve Health Readiness Program