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Social Media Policy

The following applies to all Military Health System (MHS) and TRICARE organizational and individual social media pages:

  • All social media accounts are managed during regular business hours, 8AM-5PM EST. 
  • Information posted outside of regular business hours will not be reviewed until the following business day. 
  • All messages are public and visible to all for review and comment.
  • Information provided by the MHS or TRICARE on their social media sites is not medical advice and is not intended to be a substitute for medical advice

If you have an emergency, call 911 or go to the emergency room.

This page, in conjunction with other public online MHS and TRICARE presences, is intended to keep the general public, uniformed service members, and eligible beneficiaries informed about the mission, organization, leadership, events, and services available to them through the MHS and TRICARE.

Members of the media are asked to submit questions or queries through the Media Center

Comments By Others Are Not Endorsed

The Department of Defense does not necessarily endorse, support, sanction, encourage, verify or agree with the comments, opinions, or statements posted on social media websites. Any information or material placed online, including advice and opinions, are the views and responsibility of those making the comments and do not necessarily represent the views of the Department of Defense, the United States Government or its third party service providers. By submitting a comment for posting, you agree that the Department of Defense, the United States Government and its third party service providers are not responsible, and shall have no liability to you, with respect to any information or materials posted by others, including defamatory, offensive or illicit material.

  • Feel free to post comments, links, pictures, video, etc. but understand that we do not allow graphic, obscene, explicit or racial comments or submissions nor do we allow comments that are abusive, hateful or intended to defame anyone or any organization.
  • We do not allow spam, solicitations or advertisements. This includes promotion or endorsement of any financial, commercial or non-governmental agency. Similarly, we do not allow attempts to defame or defraud any financial, commercial or non-governmental agency.
  • We do not allow comments that suggest or encourage illegal activity.
  • Please DO NOT post personal information such as social security numbers, phone numbers, addresses etc.
  • You participate at your own risk, taking personal responsibility for your comments, your username and any information provided.

Editing and Deletions 

The Department of Defense reserves the right, but undertakes no duty, to review, edit, move or delete any material submitted as a comment to the information provided for display or placed on the social media sites in its sole discretion, without notice. Comments submitted to these sites will be reviewed and a representative sample may be posted on the site or inappropriate comments may be deleted at the sole discretion of the Department of Defense. We hope to receive submissions from all viewpoints, but we ask that all participants agree to the following Terms of Participation:

  • To ensure constructive questions, please post only questions directly related and relevant to the Department of Defense.
  • Refrain from posting questions that contain threats, obscenity, material that would violate the law if published here, abusive, defamatory or sexually explicit material.

Submissions containing the following will be deleted:

  • Contains obscene or threatening language or discrimination (hate speech) based on race, sex, gender, religion, national origin, age, or disability.
  • Promotes services or products (not including non-commercial links that are relevant to the topic)
  • Includes any personal or sensitive information (phone numbers, email or postal addresses)
  • Operational Security (OPSEC). All personnel (including families and friends of service members) have a responsibility to ensure that no information that might put our military members in jeopardy or would be of use to our adversaries is posted to websites that are readily accessible to the public. Not surprisingly, that information includes, among other things, technical information, operation plans, troop movement schedules, current and future locations of military units and ships, descriptions of overseas bases, details of weapons system, or discussions of areas frequented by service members overseas. Other information that's not as obvious but should also not be discussed in an open forum includes daily military activities and operations, equipment status, unit morale, and results of operations. Any of these topics, if released in an open medium, have the ability to provide our adversaries opportunities to harm our military members.

External Links (including Advertising Links)

The appearance of external hyperlinks does not constitute endorsement by the Department of Defense of the linked websites, or the information, products or services contained therein. The Department of Defense does not exercise any editorial control over the information you may find at these locations. All links are provided consistent with the stated purpose of these websites.

Reference to any specific commercial products, process, or service by trade name, trademark, manufacturer, or otherwise, does not necessarily constitute or imply its endorsement, recommendation, or favoring by the United States Government. The views and opinions of authors expressed herein do not necessarily state or reflect those of the United States Government, and shall not be used for advertising or product endorsement purposes. With respect to documents available from this server, neither the United States Government nor any of its service members or employees, makes any warranty, express or implied, including the warranties of merchantability and fitness for a particular purpose, or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, apparatus, product, or process disclosed, or represents that its use would not infringe privately owned rights.

Facebook, Twitter, Google Plus, etc. are third-party websites and applications that are not owned, operated, or controlled by the Department of Defense. Some third-party websites may collect PII; however, PII is not collected on behalf of, nor is it provided specifically to the Department of Defense.

For additional Department of Defense social media policy and MHS contact information, please access the links below:

DHA Address: 7700 Arlington Boulevard | Suite 5101 | Falls Church, VA | 22042-5101

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