Need Assistance?

Contact us from 8am-5pm Eastern Time by phone at (703) 614-8416, (571) 384-5629 VP, or anytime by email at cap@mail.mil.

Deaf/Hard of Hearing

Hearing conditions may include otosclerosis, tinnitus, and deafness.  Limitations can include the inability to hear certain volumes, tones or frequencies, ringing in the ears, or the inability to hear anything at all.

The categories listed below include products that can assist individuals with any number of limitations resulting from hearing conditions.  Because there are so many potential solutions for hearing limitations, CAP cannot list all possible accommodations.  The products listed below present a variety of unique features to accommodate an array of limitations and are most often certified for use on federal agencies’ networks.

Interpreting Services (1)

CAP provides sign language, oral and tactile interpreting services for Department of Defense (DoD) employees who are deaf and hard of hearing who attend job related training courses lasting two days or longer, but not to exceed two weeks. CAP has specific requirements that must be met in order to provide sign language, oral and tactile interpreting services. All requests will be reviewed on a case by case basis.

Real-Time Captioning Service (1)

CAP provides CART services for Department of Defense (DoD) employees who are deaf and hard of hearing who attend job related training courses lasting two days or longer, but not to exceed two weeks. CAP has specific requirements that must be met in order to provide CART services. All requests will be reviewed on a case by case basis.