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Contact us from 8am-5pm Eastern Time by phone at (703) 614-8416, (571) 384-5629 VP, or anytime by email at cap@mail.mil.

Out of Scope Accommodations

CAP purchases assistive technology to promote equal access to information and allow individuals with disabilities to complete essential job functions.  CAP is unable to provide all items that could be part of a reasonable accommodation request.  Items outside of CAP’s scope include: mobility scooters, furniture, chairs, sit-to-stand equipment for Non-DoD customers, foot rests, floor mats, wrist rests, mouse pads, glare screen protection, medical supplies, non-computer equipment related items, electric staplers, and accommodations for federal contractors.  Furthermore, CAP will not pay monthly services charges on any assistive technology, whether provided by CAP or a partner agency.  Additionally, CAP is unable to provide assistive technology for AT Centers, demonstration purposes or Section 508 testing.  This list is subject to change at CAP’s discretion.

CAP QuickTip video: "Out of Scope Accommodations"

Hearing aids are outside CAP's scope