We encourage complainants to first attempt to resolve their issue using the chain of command. We also refer complainants to other processes established by the Department of the Defense or the Department of the Navy to resolve issues.
Contact your chain of command to solve the problem. Start at the lowest possible level and use command channels before elevating them to the next higher level.
Discuss your problem with members in your chain of command such as the legal staff, union representative, chaplain, human resource personnel, equal opportunity advisor, your immediate supervisor, and Commanding Officer. Our experience has shown, with few exceptions, that commands are responsive to complainants' issues.
Military members may want to bring the issue to the attention of:
His/Her immediate or second level supervisor
Department Head
Commanding Officer (see: Commanding Officer Request Mast)
Civilian personnel may want to bring the issue to the attention of:
His/Her immediate or second level supervisor
Commanding Officer
Local Human Resource Office
Human Resource Service Center, etc.