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DLA Land and Maritime
Our Mission:
Ensure effective and efficient management of the overall customer relationship between DLA and the Army Industrial and Marine Corps Industrial sites. Focus and leverage DLA Enterprise resources to maintain Industrial Production Schedules. Provide Forward Presence Personnel, co-located with the customer to assist in problem resolution. Provide a forecast of future requirements to support all Land customers by evaluating historical demand, statistical forecast models, and collaborating with stakeholders.
Staffed by: Customer Account Specialists
Customer facing point of contact in the Customer Service Management (CSM) Cell.
Review requisitions and take actions necessary to minimize or eliminate delays in meeting customer requirements.
Customers are CONUS, OCONUS, and forward deployed