SERVICE SUPPORT
1-844-DISA-HLP (347-2457), Option 2
disa.dccc@mail.mil
disa.scott.conus.mbx.dccc@mail.smil.mil
HOW TO ORDER
Services can be ordered using the DDOE application located on DISA Direct
Request fulfillment (provisioning) manages services requests submitted by customers and end-users. It is the process to accept, manage, and deliver the request with predictability, quality, and timeliness.
The objectives of the request fulfillment process include:
- Providing a channel for users to request and receive standard services for which a pre-defined approval and qualification process exists;
- Providing information to users and customers about the availability of services and the procedure for obtaining them;
- Sourcing and delivering the components of requested standard services (e.g. licenses and software media);
- Assisting with general information, complaints or comments.