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Contact Energy
Ships’ bunkers Easy Acquisition Card®
Overview
The U.S. Government Ships’ bunkers Easy Acquisition Card® program, also known as the SEA Card® program, is DLA Energy’s efficient, easy-to-use, secure Internet-based solution to program that resolves marine fuel procurement challenges. The SEA Card® Online is an electronic order, receipt and invoice system that allows military services, U.S. Coast Guard and authorized federal agency vessels to purchase fuel from commercial ship refueling merchants at ports worldwide. Fuel orders can be directly placed to DLA Energy bunker contracted suppliers, or if a port does not have a bunker contract in place, the vessel can place an order through a competitive quote Open Market “spot buy” process.
Establishing an Account
Accounts are established through the military service or DoD Agency Component Program Manager. An ordering officer and an accountable official must be nominated and appointed in writing to ensure the accuracy, propriety and legality of every purchase. The AO must be a government or military employee, not a contractor employee.
Training
Online training tutorials are available for system users that provide step-by-step processes to order, update and approve fuel deliveries when using SEA Card® Online.
Certification training
for AOs is available, which is mandatory within 30 days of appointment. This link is Common Access Card-enabled; if you have multiple certificates, please use your email certificate.
Authorized Purchases
Marine Gas Oil, IFO-180, IFO-380, and DF2 are available fuel types. Approved ancillary charges such as demurrage, backhaul, overtime and boom fees are deemed appropriate for contract and open market purchases.
Customer Support
Ordering officers, AOs and merchants can all benefit from 24/7 customer support when using SEA Card® Online system. Users can call 866-308-5475 for domestic locations or international at 913-217-9329. Email support is available at
customer-support@seacardsys.com
.
Security
User IDs and passwords are issued to each SEA Card® Online user, which provides a secure access to vessel accounts. File transmissions are delivered between SEA Card® Online, DLA Energy and the Defense Finance and Accounting Service using secure file transfer protocol servers.
Program Benefits
Program benefits include:
Efficient and secure Internet-based ordering, receipt and invoice mechanism
Real-time history, bunker reporting and management data
Streamlines open market purchase process
Eliminates paper DD1155 and ensures accuracy with payment documentation with electronic reporting to DFAS
Virtual dispute resolution tool
Worldwide coverage
Points of Contact
The following offices can be contacted for more information about working with DLA Energy for your SEA Card® needs. The can be reached by fax at 703-767-8746, or by DSN fax at 427-8746.
DLA Energy Contacts (also accessible by email at
SEACard@dla.mil
)
Title
Phone
DSN Phone
SEA Card® Program Manager
703-767-9738
427-9738
Army Customer Account Specialist
703-767-0689
427-0689
Navy/Marine Corps Customer
Account Specialist
703-767-9552
427-9552
Federal Civ. Agencies Customer
Account Specialist
703-767-0689
427-0689
Service Component Program Manger Contacts
Title
Phone
DSN Phone
Email
U.S. Army, HQDA, G4
703-614-0857
224-0857
Dept. of Navy, Consolidated
Card Program Mgt.
717-605-9333
430-9333
NAVSUP_hq_sea_card@navy.mil
Additional Navy contact
717-605-9371
430-9371
U.S. Coast Guard, USCG
Energy Program
757-366-6520
413-7206
HQS-SMB-SEAcard@uscg.mil
Additional USCG contact
757-579-6134
523-6909
Additional USCG contact
757-413-7282