Security

• Transitions "in the clear" data transfers (e.g. FTP) to supported FIPS 140-2 certified in-flight encryption (e.g. SFTP, FTPS, MQ, et al)
• Provides for transitions to FIPS 140-2 certified encryption at-rest
• Both supports and promotes "per user" Public Key Encryption (PKE)/Public Key Infrastructure (PKI) authentication and validation capabilities
• Enforces PKE/PKI between enclaves having an SFG Relay Service
• Centralizes (i.e. consolidates) data transfer routes for complete auditing and Intrusion Detection System (IDS) coverage
• Allows data integrity and anti-virus security checks on a per-file basis
• Information Assurance (IA) enforced in full

Administration

• Centralizes (i.e. consolidates) file transfer efforts into a single service
• Accommodates all authorized Commercial Off-the-Shelf (COTS) file transfer products, leading to excellent architecture and interoperability
• Equips the Service Desk with "per file" transfer status monitoring
• Stores aggregated relay logs, containing status, resource and security details useful for support efforts
• Provides a standard monthly status report with details about the relay usage for our partners' workload
• Enables partners to share the management and monitoring of their file transfers

Additional Benefits

• Allows partners to share in managing their file transfer processes (e.g. configuring, updating and monitoring)
• Capable of sending e-mail notifications (e.g. file receipt, relay success, and relay error results)
• Enables scripting via the partner’s relay configurations (e.g. data transformation capabilities, reporting, custom notifications)
• Provides tools for data encryption and various security checks
• Entrusts each partner with aggregated relay logs, containing status, resource and security details
• Guarantees data delivery, enables SFTP checkpoint restarts and provides for data transfer self-healing
• Obtains resolutions from our partners for common errors (i.e. login failed, network unreachable, etc.)
• COTS-Hybrid: SFG scripting is only applied to fill in user/admin functionality and security requirement gaps not available through the COTS being supported
• Improved data management and data standards due to file transfer consolidation, centralization, and standardizations

NOTE: DISA is always actively looking for new solutions from vendors which are comparable to current services. If DISA identifies and deploys a new solution, existing partners will be moved to this solution.

This service can be obtained by working with your Mission Partner Engagement team to identify the specifics of your requirement.

Technical Support

If you are experiencing technical difficulties, please contact the applicable service desk for support.

For a description of service desk support and service desk levels and tiers, please visit the Service Desk Support page.

New Service Requests

Mission partners interested in learning more about this service should contact their Mission Partner Engagement team.

Mission Partner Portal

For additional information, please visit the Mission Partner Portal.

Performance Standards

DISA has standard performance level data available for our partners to view. Additional data can also be provided as requested. All performance data to be provided will be documented in the service level agreement (SLA), which will be executed when the service is ordered.

Terms and Conditions