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Contact Energy
Aviation Into-plane Reimbursement Card®
Overview
The U.S. Government AIR Card® Program is a government program that provides the Department of Defense military services and federal civilian agencies a means to procure aviation fuel, fuel-related supplies and approved ground services worldwide at both DLA Energy contract locations and commercial airports. The program is based on a charge card that can be electronically swiped, mechanically imprinted or hand scribed onto a commercial delivery ticket (DD1898).
AIR Card® Accepting Locations
The AIR Card® is accepted at DoD military installations, DLA Energy contract locations and participating non-contract merchants.
Find a location
or call the AIR Card® customer support group. Prearrangement requests are available by
completing a form located here
or calling the AIR Card® customer support group.
AIR Card® Account Setup
Detailed instructions that outline procedures to follow to
setup an AIR Card® account
are available. This link is Common Access Card-enabled; if you have multiple certificates, please use your email certificate.
AIR Card® Authorized Purchases
Authorized purchases with the AIR Card® are aviation fuel, aviation fuel-related products (like additives) and authorized ground services such as landing fees, de-icing, ground equipment fees, etc. The card user may not be a contractor. The card user is responsible and accountable for all purchases. Review all purchases annotated on the receipt prior to signing. The
established policies and guidance
to assist you are available for reference. This link is Common Access Card-enabled; if you have multiple certificates, please use your email certificate.
AIR Card® Benefits
Card benefits include:
Worldwide card acceptance
24/7 customer support
Online account access
One card assigned to an aircraft
AIR Card® Management Controls
Management controls associated with the card include:
Fuel capacity review
Duplicate billing filters
Random sampling
Strategic sourcing
AIR Card® Misuse and Gratuities
Executive Order 12731 of Oct. 17, 1990, titled “Principles of Ethical Conduct for Government Officers and Employees,” clearly identifies the standard of conduct expected of AIR Card® users. Card users are considered government procurement officials when they purchase the fuel and services. Card users shall not misuse the card nor accept gratuities. The card is authorized for official use only.
AIR Card® Split Billing
DLA Energy pays all fuel, additive and fuel-related taxes, then bills the unit at the applicable standard and/or local purchase price. The card provider reimburses the merchant for non-fuel items and directly bills the unit incurring these charges. AIR Card® customers are responsible for paying all non-fuel charges.
AIR Card® Training Opportunities
AIR Card® Accountable Official, Management and Card User training is available via
computer-based training
that provides a certificate upon completion. This link is Common Access Card-enabled; if you have multiple certificates, please use your email certificate.
AIR Card® Transaction Process
AIR Card® fuel purchases are provided electronically by the card provider to the DLA Enterprise Business System. The user must register through the
Account Management and Provisioning System
for access. This link is Common Access Card-enabled; if you have multiple certificates, please use your email certificate.
Hierarchical Support
The AIR Card® program office, partnering with the services, must track the ownership of each AIR Card® account. The hierarchy levels were set up to provide effective controls, communication and overarching responsibility and support to the program. There are five hierarchy levels as well as the assigned card user.
Level 1 - DLA Energy: Establishes procedures and policies for the program. Provides oversight and management of the AIR Card® Program.
Level 2 - Component Program Manager: CPMs provide service or agency-specific program management and ensure continuity and accountability of the program within their commands.
Level 3 and 4 - Agency Program Coordinator: The APC is the primary liaison for establishing, administering, maintaining and reporting on the AIR Card® program in their commands.
Level 5 - Accountable Official and Certifying Official: The AO is responsible for verifying receipts, creating obligations and paying fuel card bills. The AO may be held pecuniary liable for erroneous payments. The CO is held pecuniary liable for certifying and validating their agency’s non-fuel invoices.
Level 6 - Card User: is the individual that uses the AIR Card® for the purchase of authorized fuel and services. Card users are held responsible to the government for any transaction not made for official government use.
Points of Contact
The following offices can be contacted for more information about working with DLA Energy for your AIR Card® needs. The can be reached by fax at 703-767-8746, or by DSN fax at 427-8746.
DLA Energy Contacts (also accessible by email at
AIRCard@dla.mil
)
Title
Phone
DSN Phone
AIR Card® Program Manager
703-767-9738
427-9738
Army Customer Account Specialist
703-767-3422
427-3422
Air Force Customer Account Specialist
703-767-0673
427-0673
Navy/Marine Corps Customer
Account Specialist
703-767-9552
427-9552
Federal Civ. Agencies Customer
Account Specialist
703-767-0689
427-0689
Service Component Program Manger Contacts
Title
Phone
DSN Phone
Email
U.S. Air Force, AF/A3O-IR
703-693-4458
223-4458
afaircard.cpm@pentagon.af.mil
U.S. Army, HQDA, G4
703-614-0857
224-0857
Dept. of Navy, Consolidated
Card Program Mgt.
717-605-5928
430-5928
AIR_Card@navy.mil
U.S. Coast Guard, USCG
Energy Program
757-366-6520
413-7206
HQS-SMB-AIRcard@uscg.mil
Additional USCG contact
757-579-6134
523-6909
Additional USCG contact
757-413-7282