Customer and Vendor Assistance

Energy Home
What Energy Offers
- Products
  Posted 08/12/2015
  - Aerospace Energy
    Posted 08/14/2015
  - Bulk Petroleum Products
    Posted 08/14/2015
  - Direct Delivery Fuels
    Posted 08/14/2015
  - Installation Energy
    Posted 08/14/2015
  - Government Fuel Cards
    Posted 08/14/2015
- Services
  Posted 08/12/2015
  - Bulk Petroleum Services
    Posted 09/11/2015
  - Quality and Technical Support
    Posted 09/11/2015
  - Utility Services
    Posted 09/11/2015
Doing Business With Energy
- Customer and Vendor Assistance
  Posted 08/12/2015
- Standard Prices
  Posted 08/12/2015
- Prices to Web
  Posted 08/12/2015
- Enterprise External Business Portal
  Posted 08/12/2015
- DLA Energy Portal
  Posted 12/08/2015
- Wide Area Workflow
  Posted 08/12/2015
- Contract Information System
  Posted 08/12/2015
- Fuel Cards
  Posted 08/12/2015
  - AIR Card
    Posted 08/14/2015
  - SEA Card
    Posted 08/14/2015
  - Swipe SEA Card
    Posted 08/14/2015
  - Fleet Card
    Posted 08/14/2015
- Small Business
  Posted 08/12/2015
- Federal Agencies
  Posted 09/11/2015
- Policies and Procedures
  Posted 08/12/2015
- Tax and Exemption
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About Energy
- Organization
  Posted 08/12/2015
- Mission and Vision
  Posted 08/12/2015
- History
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- Library
  Posted 08/12/2015
  - Energy Source Magazine
    Posted 08/14/2015
  - Publications
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  - Forms, Policies and Procedures
    Posted 08/14/2015
- Leaders
  Posted 09/11/2015
- News
  Posted 09/29/2015
Locations
- Offices
  Posted 09/11/2015
- Regional Locations
  Posted 09/11/2015
  - Americas
    Posted 09/11/2015
  - Europe and Africa
    Posted 09/11/2015
  - Middle East
    Posted 09/11/2015
  - Pacific
    Posted 09/11/2015
Contact Energy

Customer Interaction Center

The DLA Customer Interaction Center is staffed 24 hours a day, 7 days a week, including government holidays. Dedicated, knowledgeable agents are standing by to provide real time answers to your real world logistics needs. Agents are able to assist you with locating a supply item and answer questions about various systems and programs geared towards your logistics and supply needs.

You can reach the Customer Interaction Center via phone at 1-877-352-2255 or DSN 661-7766, or through email at dlacontactcenter@dla.mil.

Self Help Center

This provides a DLA-wide list of frequently asked questions with answers and access to online tools that will answer many customers basic questions related to doing business with DLA. DLA’s self-help tools offer immediate resolution of inquiries such as requisition or backorder status, and on-hand status and on-hand stock availability. Visit the Self Help Center for more information. Some of the online tools may require individual login names and passwords.

Solicitations

DLA Energy issues its solicitations through the government point of entry Federal Business Opportunities. Vendors should be suspicious of any solicitations not publicized on FedBizOpps.

Defense Logistics Agency

The Right Solution - On Time, Every Time