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Baby Friendly Programs

Baby Friendly

Our hospital is the first on Florida's First Coast to earn the coveted international Baby Friendly  certification from World Health Organization and United Nations Children's Fund. Certification was granted after a rigorous on-site survey, and is maintained by continuing to follow 10 steps crucial to supporting breastfeeding. Breast milk is called "uniquely superior" by the American Academy of Pediatrics, and offers significant health benefits to babies and moms. We're proud to support all moms and babies with a wide variety of programs, services and free classes (for expecting and new parents who plan to give birth at our hospital). Please call (904) 542-BABY (2229) for more information.

Breastfeeding is welcome at all of our facilities--and special "Milky Way" rooms are available at our hospital for breast pumping and for mothers who would like some quiet time while feeding their infants, with locations at Pediatrics (East Annex, 1st Floor, Room 1830) and 5th Floor (Central Tower, Room 5038B). A lactation nurse is available at (904) 542-9671 or cell: (904) 250-6374 (Hospital Central Tower, 8th Floor, Room 8026). A  lactation nurse is available at NBHC Mayport, (904) 270-4289.

 
 Hospital United Grief Support

Hospital United Grief Support (HUGS)

Supports families who experience a miscarriage, stillbirth or newborn death for up to a year after the loss of a child.

 

Medical Home Port

Every primary care clinic at Naval Hospital Jacksonville--its hospital and five branch health clinics--has earned Patient Centered Medical Home recognition from the National Committee for Quality Assurance (NCQA). NCQA's recognition programs are built on evidence-based, nationally  recognized clinical standards of care. Patients with a primary care manager (PCM) at our hospital or a branch health clinic belong to a primary  care team--as part of Medical Home Port. It places you at the center of a collaborative team of caregivers--from doctors to case managers. Led by your PCM, your team focuses on your comprehensive health care needs--urgent, preventive and routine.

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Interpreters/Launguage Line

 
Contact the hospital's quarterdeck at (904) 542-7300. Quarterdeck staff will contact the Officer of the Day to access language services.

Ribbons & Roses

Our breast cancer support group meets monthly (September through June) in General Surgery on the second Tuesday of the month at 7 p.m. This is an educational meeting and a chance to interact with other breast cancer survivors. Spouses are encouraged to participate.

Hospital East Annex
2nd Floor (General Surgery)
(904) 542-7857

 

Exceptional Family Member Program (EFMP)

Hospital East Annex, 1st Floor (at Medical Records), (904) 542-7348

BHC Albany: (229) 639-7886
BHC Jax: (904) 542-7348
BHC Key West: (305) 293-4842
BHC Kings Bay: (912) 573-6618
BHC Mayport: (904) 270-4204/4386

 

VOLUNTEERS

   American Red Cross
 

•(904) 542-7525
(Hospital Central Tower, 2nd Floor).
NBHC Mayport (904) 270-4365.
Coordinates and manages all volunteers.

Retiree Liaison
• (904) 542-7477
(Hospital East Annex, 1st Floor)
Retirees and their family members staff the information desk at the outpatient clinic entrance.

 

   Pet Visitation Program

• (904) 542-7635
“Canine Corps”: All dogs are screened for health, temperament and obedience and have earned Canine Good Citizen certification, and handlers check-in to the command via the Red Cross volunteer process (including security clearance) which can be six to eight weeks.

 
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